Ratings based on 1,208 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Great location, bad room service

Posted Sep 1, 2014
Pros: Clean room, above average bed, clean bathroom
Cons: Food/Room service is just awful
The hotel was clean, clean rooms and showers. We arrived late (11:00 PM) and ordered room service. However, the quality of the food was not good -- Salmon and Glazed chicken were not edible and we had to thrown most of it away. During the 2 day stay we avoided the food altogether.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia PA

Nice Hotel

Posted Aug 26, 2014
Pros: It is clean and the beds are comfortable.
Location: If you want to shop until you drop this is the place to go. Everything is within 15 minutes of the hotel.
The hotel is easy to find, it right of 495 south at tyson corner va. We arrived there late at night and the hotel staff was pleasant and polite. If we needed help with our baggage,staff was there for that too. Our room had a bedspread that had lipstick on it. I called service and within twenty minutes there was a staff person there who changed our bedspread and offered to change anything else if we wanted it. We arrived late and was surprise how fast the staff responded to our needs.
Comment from Hotel Management
Sep 4, 2014 by General Manager, Hotel Management
Thank you for choosing to stay with us at The Westin Tysons Corner. Your feedback is very important to us. We strive to make every guests' stay a pleasant one from check-in to departure and we sincerely apologize for the linen issues in your room. We take your comments into serious consideration as we review our internal processes to ensure such challenges do not arise in the future. We look forward to your next visit should your travels bring you back to the area. Be Well, Mark N.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

excellent choice

Posted Aug 24, 2014
Pros: Friendly and professional staff
Cons: Swimming pool and gym.
Location: Tyson Mall, Movies, Easy access to everything in DC.
I visit Tyson Corner a lot and I really enjoy this hotel. Not only the convenience in location, but also its friendly staff and wonderful facilities. Def recommend to all my friends & family.
Comment from Hotel Management
Sep 4, 2014 by General Manager, Hotel Management
Thank you so much for taking the time to write this fantastic review about Westin Tysons Corner. I thank you for your lovely sentiments about our facilities and staff, I will be sure to share your comments with the hotel team. We look forward to your return and welcoming you back on your next visit to Westin Tysons Corner. Be Well, Mark N.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice getaway

Posted Aug 17, 2014
Very quiet comfortable beds and the staff is very friendly. They have shuttles that take you to the mall and back. Will visit again
Comment from Hotel Management
Aug 19, 2014 by General Manager, Hotel Management
Thank you for your perfect review. We're delighted that you enjoyed your accommodations at The Westin Tysons Corner; Thank you for recognizing Mehmet, he is a superstar, I will share your comments with him and the rest of the team. We hope you will choose to stay with us again if your travels bring you back to the area. Be Well, Mark N.
5 out of 5
Recommended
for Everyone
by A verified traveler from DC

Nice hotel

Posted Jul 21, 2014
Nice hotel, great location, and very close to the mall.
Comment from Hotel Management
Jul 21, 2014 by General Manager, Hotel Management
I appreciate your review of our Hotel. I was pleased that you found our location convenient to everything. We are very excited about the new Silver Line Metro from Tysons Corner Mall to DC. We look forward to your next visit very soon. Be Well, Mark N
2 out of 5
by A verified traveler from Atlanta, ga

Nice deal for what seemed to be a great hotel.

Posted Jul 16, 2014
I caught an awesome deal on expedia for this hotel. Originally it was a very nice. However, it was very confusing getting to, the hotel, there were hidden fees that I wasn't aware of, and the room did not meet my expectations. I would definitely recommend that this hotel does some changes or else their reputation will start to reflect their poor conduct.
Comment from Hotel Management
Jul 25, 2014 by General Manager, Hotel Management
Thank you for your loyalty to the Starwood Hotels and for writing a review about your stay. We hope your travels will return you to Tysons Corner very soon... Be Well, Mark N.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Posted Jul 14, 2014
We had a great time at Westin Hotel. Staff were very friendly and nice and polite.
Comment from Hotel Management
Jul 14, 2014 by General Manager, Hotel Management
Thank you for your loyalty to the Starwood Hotels and for writing a review about your stay. We hope your travels will return you to Tysons Corner very soon... Be Well, Mark N.
4 out of 5
Recommended
for Everyone
by A verified traveler from VA

Great location

Posted Jul 13, 2014
The location was perfect for meeting friends from va and md. The hotel staff were very nice and helpful. When I got in the shower - there was a glob of hair stuck to the shower which was kinda gross. I was a little startled by the $100 extra charge for incidentals. I knew they held a certain amount but wasn't expecting $100. It would've helped if that was told at the time of booking. The location was right off 495 which was great and there was no noise from cars. The walls were pretty thin though from room to room and I could hear kids running and screaming down the halls.
Comment from Hotel Management
Jul 17, 2014 by General Manager, Hotel Management
Thank you so much for taking the time to write a great review about Westin Tysons Corner.I thank you for your lovely sentiments about our facilities and staff, I will be sure to share your comments with the hotel team. We look forward to your return and welcoming you back on your next visit to Westin Tysons Corner. Be Well, Mark N.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
The hotel was nice, clean and the staff was very friendly and helpful. Would definitely book here again.
Comment from Hotel Management
Jul 10, 2014 by General Manager, Hotel Management
Thank you for a fantastic review!! Service is of utmost importance to all of us at Westin Tysons Corner and I’m pleased you found our accommodations and guest services to be satisfactory. I hope to see you back on your next visit!! Be Well, Mark N.
5 out of 5
Recommended
for Families
by A verified traveler from MA

High recommend this hotel.

Posted Jul 7, 2014
Great location and fancy renovation. Friend service and clean room.
Comment from Hotel Management
Jul 10, 2014 by General Manager, Hotel Management
Thank you so much for taking the time to write this fantastic review about Westin Tysons Corner. I thank you for your lovely sentiments about our facilities and staff, I will be sure to share your comments with the hotel team. We look forward to your return and welcoming you back on your next visit to Westin Tysons Corner. Best regards, Mark N.