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Reviews of Hadrian Hotel - Inn

3 out of 5
Hadrian Hotel - Inn
Wall, Hexham, England

Reviews

8.2

Very Good

Rating 10 - Excellent. 28 out of 74 reviews" "
Rating 8 - Good. 30 out of 74 reviews" "
Rating 6 - Okay. 11 out of 74 reviews" "
Rating 4 - Poor. 5 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to be helpful and the food was excellent.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and room looked like it had been recently upgraded. Bunk bed surprisingly comfy.
Stayed 1 night in Aug 2019

8/10 Good

Shaheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for visiting Hadrian's Wall
Very comfortable with ample space for parking. Food in the bar was good and an adequate selection of wine . There is also a restaurant but did not try that. Generally all round very good hotel with helpful friendly staff.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Climbing flowers and beautiful decor welcomed us at this lovely inn along our walk across England on Hadrian's Wall. I especially loved all the doggy decor! We appreciated that they had a table ready for our group in the bar. The food was outstanding and the service excellent!
Stayed 1 night in Jun 2019
Response from Ally on Jul 31, 2019
Thank you for your positive feedback! We are so pleased you enjoyed your stay and our beautiful corner of the world!

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We could not fault these premises from start to finish everything was great and the staff were ever so pleasant and could not do enough for you we will be back and a great big thank you to all the staff
Stayed 2 nights in Jun 2019
Response from Ally on Jul 31, 2019
Thank you! We are so pleased you enjoyed your stay with us. All the best, Ally and the Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Christopher, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hadrians Wall Walking
Nice hotel and friendly staff.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly hotel.Good breakfast. Stayed in for evening meal as well which was really nice and good value,more than we could finish, no fancy drizzling here thankfully ! Only a short diversion from Hadrian's Wall path.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food..........................................................
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Two day break
Very friendly little hotel. Spotlessly clean with extremely comfortable bed. Excellent food and good selection of beer and wine at reasonable prices . Ideally situated for visiting Hadrians Wall and other attractions.
Stayed 2 nights in Oct 2018

10/10 Excellent

Angus, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities
The Hadrian bedrooms have been renovated to a high standard recently with the public areas due for the same treatment soon,I believe. Good food, excellent service from the team and a super atmosphere.
Stayed 3 nights in Oct 2018

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily found, welcoming, and catering for walkers (and their dogs) in particular, with drying facilities etc. I am not a serious walker, but I appreciate the facilities. My room was spacious, with en-suite and great views. Needless to say my wife and I both slept well. Food is largely local, well cooked and presented. I certainly plan to stay there again when seeing more of the area.
Stayed 1 night in Sep 2018

6/10 Okay

Ann, Tesside

Liked: Cleanliness, room comfort
Not good for the disabled.
Stairs to steep for disabled people should have more grab rails and in the show.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with excellent staff
Really comfortable hotel near to the Hadrian's Wall Path. Very friendly staff who went above and beyond to help us.
Stayed 1 night in Sep 2018

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good nights sleep
Excellent room, clean fresh and comfortable. Reception could of had a little more knowledge of local area. Did not deter from a really cute hotel.
Stayed 1 night in Sep 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent pub, good accommodation, & craft beer.
Our room was at the top of 2 flights of stairs but the room more than made up for the climb. It was very clean and airy with large ceiling windows in both the bedroom & the large bathroom. Dinner menu was interesting & food quality very good. Wine list was good & they had excellent craft beer from nearby brewery. Bed mattress was too soft for me but probably excellent for others. The village is small and pretty and it is very close to Hadrian's wall. Walkers should note that there is no shop nearby to get lunch makings. However the Hotel will prepare a lunch bag for you.
Stayed 1 night in Aug 2018

10/10 Excellent

May, Grantham Lincolnshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel - excellent food
The staff were very friendly and helpful - excellent service throughout. Hotel has been recently refurbished. We would stay here again
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are small by recently refurbished and clean. The big surprise was how good the food was. Both evening meal and breakfast were excellent
Stayed 1 night in Jun 2018

10/10 Excellent

Eileen, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area to stay
Great hospitality from the staff Room spotless Food top class would stay here again
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hadrian’s Wall
Wonderful little spot in the tiny village of Wall. Great friendly staff, beautiful well appointed rooms, so glad to finally be able to make a nice coffee. Cosy bar downstairs with excellent dinner menu and beautifully presented meals. Highly recommended.
Stayed 1 night in Apr 2018

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Sep 2017

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Another chance here
Although my room was clean and comfortable there was no way I could sleep with the noise from the plumbing, I realise the hotel is going through a refurbishment so I would not be to upset about it, staff were friendly and helpfull, I would probably stay again once it has been refurbished , I didn't eat at hotel but for wagtail I seen the food looked good and was presented on the plates excellently
Stayed 1 night in Sep 2017

8/10 Good

Alicia, Edmonton, AB

Liked: Room comfort
Great food. Away from Hexham.
Check in was delayed due to room cleaning being contracted out. Do not expect to arrive prior to 4:30pm, and check in at the bar on the right when you enter (not well marked). Staff appear blase. However, the food is amazing, and the kitchen was very accommodating to dietary restrictions for our dinner. The included breakfast is very comprehensive, as well as delicious! The room is spacious. Shower had poor temperature control and was mouldy. There is a bus stop right outside the hotel, including the AD122 Hadrians wall bus! Or, about a 35 minute walk to Chesters Roman Fort with some other Hadrians wall sight stops along the route.
Stayed 1 night in Aug 2017

4/10 Poor

Brenda, Cheshire

Disliked: Cleanliness, property conditions & facilities, room comfort
This was not the hotel as had been shown on the internet. It was shabby and run down. Renovations and refurbishments may well have begun under the new management, but we did not experience any of it. It is misleading to advertise a hotel describing how it may well appear in the future.
Stayed 1 night in Jul 2017

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and food were amazing! Our room was clean with new bed curtains etc. The hotel is going through some renovations and once completed will make a huge difference. We would go back no problem!
Stayed 1 night in Jul 2017

8/10 Good

Julie, Brisbane

Liked: Cleanliness, staff & service, room comfort
Position, position, position
We were so pleased to arrive here after a long day of walking on Hadrian's Wall. The position is great - just after St Oswald's church with all that history and we could have a relaxed breakfast to arrive at Chesters for opening time. It is certainly a "local" pub - great atmosphere and well trained & friendly staff.
Stayed 1 night in Jul 2017

8/10 Good

Mike, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable and Quiet. Would Recommend.
Had a very good three night stay in June 2017. Very helpful and friendly staff. Comfortable rooms which were very clean. Abundant supply of hot water and good ensuite facilities. Generous provision of tea / coffee etc in the room. Excellent breakfast, very tasty and abundant. I dined in the restaurant in the evenings and was impressed by the chef prepared meals and the generous portions. I would certainly stay again when visiting the area. The beds were very comfortable with top quality bedding. Furnishings were of very good quality. A very good experience and I consider good value.
Stayed 3 nights in Jun 2017

6/10 Okay

John

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not the best Hotel in Town
Our room had newly been decorated and the bathroom was all new, no complaints there. However the rest of the hotel and bar area were very dated and tired. When we stated we were going to leave before breakfast, possibly about 07.00am, we were given a key to unlock the pub door to let ourselves out, what if there had been a fire, how was everyone supposed to get out? also there was no fire plan in the room.
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Friendly staff, good food, near the Hadrian wall for walking along.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Walking Break
Considering there was still renovations to be done the hotel was pleasant & comfortable except the shower which had a mind of it's own ! but I am assure it is now 1st on the handyman list. The Staff were a breath of fresh air. In a world so full of bad customer service Hadrians' staff are cheery, courteous & very accommodating. The Food was outstanding.

10/10 Excellent

Sara, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in quiet location.
We stayed in the hotel on 6th May during an event walking Hadrians Wall. The hotel itself was lovely and appeared to be in the middle of having some works carried out. The young woman who served us when we arrived, had breakfast the next day and left was very helpful, doing multiple jobs at one time. The rooms were spotless and we definitely had a good sleep. Breakfast was ordered the night before and it was ready near enough as we sat down in the dining room. Great stay overall and would definitely visit again.

10/10 Excellent

Nicole, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely
Went there whilst walking along Hadrian's Wall. So after a day on our feet, we were treated to a cozy atmosphere with a great pint and excellent food with great people and service.

8/10 Good

Jon

Liked: Cleanliness, staff & service, room comfort
Hadrian Called
Nice wee hotel with great staff. It's clearly a work in progress job. Various holes in walls and loose electric towel rail in the room but hey ho its budget. Food was a real pleasant suprise. Quality very good with price and presentation to match. Bit of a mix up over price but the super young woman on reception and breakfast resolved it quickly, quietly and professionally with no fuss.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Mrs AMG, Gwynedd

Liked: Cleanliness, staff & service, room comfort
We will return!
Traditional or old-fashioned? That's down to taste. Ate supper in the bar. Excellent range and quality. Good value. A peaceful, comfortable stay despite rather conversational plumbing.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stay visiting friends. Hotel staff very hepful and pleasant. Breakfast excellent. Room wonderful P.C.C

6/10 Okay

John, Yorkshire

Disliked: Cleanliness, property conditions & facilities
Very tired hotel, adequate for people who only want basic accommodation (mainly catering for walkers). Bedding clean. Room dusty. Bathroom not clean. Breakfast good.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay!
The Hadrian Hotel was very nice indeed, cosy and with a welcoming atmosphere. The staff were very nice and helpful. Lovely views (through the Northumberland mist!) and in a great location near Hadrians Wall. Will definitely stay again when up in Northumberland.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great North Run
Used this hotel as a base for the Great North Run. Excellent food and beer, plus we were given an early breakfast (6:30 am) on the Sunday morning before the race. We would willingly use this place again for a base to walk in the area.

6/10 Okay

vic, cullercoats

More like a poor B&B than a hotel
it might have a bar and restaurant but everything else suggests it's more B&B than 3 star hotel. The staff are friendly and very informal! The hotel is tired and badly in need of updating. Our room looked as if it had just been vacated- the beds looked crumpled, there was a half used shampoo sample still on the bathroom shelf, the towels were like paper, and the general feel of the room pretty poor. We didn't have the cooked breakfast, which I'm sure would have been fine, but I must say that there was nothing wrong with range or taste of cereals and fruit available as an alternative.

6/10 Okay

Verified traveler

Disliked: Staff & service
In the bathroom, the bath did not work, nor could the staff get it work. The room was spacoius, but very dated and the hotel in general could do with decorating. The evening meal was very good, served in the bar.

10/10 Excellent

Amy, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay while walking the Wall Path
Had a one-night stay at the Hadrian Hotel while walking the Wall, and really enjoyed it. Very accessible and accommodating -- I arrived early and my room was ready. Supper at the pub was quite good (incl. nice fresh veggies), full breakfast in the restaurant was terrific, packed lunch no problem. Shared bathroom was super-clean, newly renovated but still charmingly old-fashioned-looking. View from window across open fields was peaceful and picturesque. And the walk from the hotel to the Heavenfield church is so lovely!

4/10 Poor

David, Alaska

Disliked: Staff & service
Never Again
The room was of good size, but shower had very poor water pressure! The wifi was slow and poorly managed. Dinner: steak was poorly prepared and a waste of a meal. The hotel is in a good location for a hadrian wall hike and is the only reason to stay there.