Ratings based on 486 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Madison, IN

room was always clean after service, staff compet

Posted Mar 27, 2015
Pros: very handsome hotel
Cons: at night, driving in the entrances is difficult to find ---no lighted signs
Location: restaurants a plenty quick access to shopping
The front desk staff were always friendly-answered all questions check-out a breeze breakfast staff friendly and competent lobby always clean many visitors hung out in lobby
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Spring, Tx.

Nice Hotel

Posted Mar 11, 2015
I have stayed here a lot. The air in the rooms never seem cool enough and the bathrooms in the rooms could be cleaner. Also, at the pool are never any clean towels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to restaurants

Posted Mar 3, 2015
Could smell sewer smell at times from sink and tub. Lobby great, room nice except for smell in bathroom.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom d

Great place to rest

Posted Mar 2, 2015
The location of the hotel from downtown was awesome about 15 to 20 minutes not very heavy on traffic. I stayed in Austin to go head and just have a rest from where I usually stay in San Antonio and when I went to the hotel the staff was great very prompt I locked myself out of my room once and they were able to go out and get me in with no issue. The room service was pretty good they had a pretty good selection in the bar the breakfast was a little slacking I expected more from Hilton French toast I'm led to more variety then a basic continental breakfast: eggs, bacon, sausage, cereals, pastries, doughnuts, yogurt... Overall a pretty good stay that I would definitely go head and stay at this hotel again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Worth

This is the way a hotel should be!

Posted Mar 1, 2015
Pros: Staff, clean room, snack options.
Super clean room, comfortable bed, great options for the late night snacker. The staff was very kind and helpful. We arrived when the weather was cold and rainy, it was so nice to enjoy a cup of fresh, hot coffee and a blueberry oatmeal cookie when we checked in.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh

Posted Feb 20, 2015
Very convenient close to restaurants and shops nice indoor pool for the grandkids
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
My wife and I were impressed with the hotel. The room was very inviting and comfortable!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Fantastic!!! Much better Han expected , great service and staff
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston TX 77025

fast stay in Austin

Posted Feb 10, 2015
Pros: Location
it is first time, and found it too tight for 4 person
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

The room itself was comfortable, but...

Posted Feb 2, 2015
Pros: The hotel was clean and attractive. The rooms are spacious and comfortable. An excellent value.
Cons: The lighting in the parking lot could be brighter. I would feel safer walking from my car.
Location: There are many shops and restaurants in the nearby Aboretum. There's restaurant in the same parking lot as the hotel and Chuys right across the road.
I would recommend requesting a room away from the parking lot and highway. It was noisy. There was some construction going on between the parking lot and the highway that the hotel faces. Apparently some material was being dropped off late at night for the coming day and it made a tremendous amount of loud noise. It was thankfully short-lived, but awaking nonetheless. The highway noise was noticable to me, but may not bother some. I stayed two nights, the first night I arrived to find the refrigerator chilling away with cold bottled water inside, a nice touch. During the cleaning the next day, it was turned off. When I turned it on the next evening upon my return, it developed a gurgling noise. I thought it would quit, but when I went to bed and the room was quiet, I could still hear it - all night. Since I had retired, I wasn't interested in having someone come up to look at it that late, so I just put up with it.