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Reviews of Baymont by Wyndham Michigan City

2.5 out of 5
Baymont by Wyndham Michigan City
4128 South Franklin Street, Michigan City, IN

Reviews

6.0
Rating 10 - Excellent. 189 out of 1006 reviews" "
Rating 8 - Good. 200 out of 1006 reviews" "
Rating 6 - Okay. 185 out of 1006 reviews" "
Rating 4 - Poor. 199 out of 1006 reviews" "
Rating 2 - Terrible. 233 out of 1006 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Cindy

Rooms were nice and clean. Beds were comfy. Remodeling at check in and foyer area was somewhat unattractive. Difficulty understanding staff to to language barrier. Only 1 valet cart on premises.
Stayed 1 night in Mar 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy my stay everyone was very helpful and very nice thank u ill be back soon
Stayed 1 night in Mar 2024

2/10 Terrible

Darolyn

Traveled with family and small children
The refrigerator in the room did not work we had to switch rooms because the toilet was overflowing
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa, East Chicago

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good
Stayed 1 night in Mar 2024

2/10 Terrible

Timothy

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No customer service I had to walk the property just to find someone and check in had to stand at front desk for hrs ringing bell and there was a line of ppl waiting as well who just threw they room keys on the desk bc nobody was there to check in and check out ppl . Also while we were sleeping a house keeping person walked into our room. Completely uncalled for
Stayed 1 night in Feb 2024

2/10 Terrible

Jason

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The electricity and the heat was not working and I was unable to stay in the room and they still charged me for the room
Stayed 2 nights in Feb 2024

4/10 Poor

Heather

Stayed 2 nights in Feb 2024

6/10 Okay

Chris

Traveled with family and small children, Business traveler
Liked: Staff & service
Maintenance is the lacking problem of this place. Also the maintenance guy rooms in the hotel and is the main problem of the smoking smell in the facility.. Front staff was great along with the main cleaning lady..
Stayed 2 nights in Feb 2024

6/10 Okay

Tarzan

Traveled with partner
Liked: Cleanliness, staff & service
Television wasn't performing correctly
Stayed 1 night in Feb 2024

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy check in and manager was friendly. upon entering my Room I I noticed that the doorwall lock wasn't very Secure and security bar was broken, a little gray tape and I felt much better. Had the manager stop by about 20 minutes later due to issues with the T. V and after a valiant attempt for about 5 minutes he was also unable to get the t v to work. I was moved to an alternate room and other than not having waffles included with breakfast, I had no other issues and was satisfied with my stay. .
Stayed 1 night in Jan 2024

4/10 Poor

Isiah

Stayed 1 night in Dec 2023

4/10 Poor

Mariatiresa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there and all though they were polite when I told them about my refrigerator being broken they just said they would but it in the computer did not try to find me another room the pool was closed the shower curtains had mold on it the heat didn’t work and the toilet paper holder was coming right out of the wall. And breakfast was not replenished after first serving and coffees I give this property 1 star but really It’s a total disappointment
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FILTHY
I SLEPT IN MY CAR INSTEAD OF THE ROOM!! DISGUSTING ! Also the signs said no smoking and there was SMOKING going on in the next room. Do not stay here. They were clearly under a renovation but spent more on signs for it then doing anything about renovations. The desk person said I was getting a nrely renovated room and it was farthest from that. The tp holder fell out of the wall, Ceiling tiles missing, the chair for the desk fell apart, filthy grime in the bathroom, stained sheets and towels, some biohazard splatter on the ceiling, so much more. I SLEPT IN MY CAR BC I COULDNT BRING MYSELF TO SLEEP IN THIS ROOM. I had no where else to go and no more money for a different hotel. And now this review page won't let me upload my photos of the room conditions !
Stayed 1 night in Dec 2023

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place . No worries . Staff was very kind and helpful
Stayed 2 nights in Dec 2023

2/10 Terrible

Noel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when I shop the outlet mall. The only issue was my neighbors were extremely loud. I called the front desk and the manager came down and took care of it immediately😊. I will be back!!!
Stayed 2 nights in Nov 2023

4/10 Poor

Sherri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
We wondered why a Baymont Inn was reduced to such a low amount, but we were just doing an overnight. When we arrived, we saw they were remodeling, but painting wouldn’t be enough to make the upgrades this hotel needed. We had to wait in line for over 15 minutes, a HS ( or Middle School) football team was there and made things very loud & disruptive. The king size bed in the room was so warped on the side, I had to practically jump over the edge, bathroom tub switch was broken and the hairdryer didn’t work. Breakfast in the morning was a joke, we just got coffee. It wasn’t worth the bargain price per night we paid for it. :(……,
Stayed 1 night in Nov 2023

10/10 Excellent

Sara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was helpful and nice
Stayed 1 night in Nov 2023

2/10 Terrible

Karey

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baymont in Michigan City, IN is terrible!
Things broken and dirty in room. Not all amenities in room. Cockroaches present. Customer service staff was confused and couldn't understand what i was telli g them. Just a terrible place.
Stayed 2 nights in Nov 2023

6/10 Okay

Harry

Business traveler
Liked: Cleanliness, room comfort
Need work
Not much for the breakfast the soda machine did not work
Stayed 2 nights in Nov 2023

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, even though they are finishing up renovations. And prices and staff are good and professional during this time, respectively.
Stayed 1 night in Nov 2023

8/10 Good

Barbara

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovation in Process. Renovated spaces are very nice.
Stayed 2 nights in Nov 2023

2/10 Terrible

Julie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place had a horrible smell, and it was dirty. The carpets were so gross. I didn’t even want to walk on them. We didn’t even stay more than 20 minutes and just left the hotel and did not go back. The hot tub and pool were shut down. The place was just really really disgusting.
Stayed 1 night in Nov 2023

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Perry

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to move from the first room. Had a hole in the wall and vent didnt work. 2nd room tv and refrigerator would not work and vent. 3rd room noisy refrigerator no racks in it. Tv would not work faulty wiring. Vent not working. No coffee makers in any of the 3 rooms. Told could not get a refund and contact expedia. Many complaints while at the desk during the room move and check out from other customers.
Stayed 1 night in Nov 2023

6/10 Okay

Jonathan

Liked: Staff & service, room comfort
Great for the price
The entire place was under construction, so it wasn't much to look at. But the pool and hot tub were lovely, comfortable, and had good hours. I was a little bummed that the training room was closed, I had hoped to get some exercise in while I was staying there. Overall, I thought it was great for the price and a great place to stay on a budget. Can't wait to see what everything looks like once it has been rennovated!
Stayed 5 nights in Oct 2023

2/10 Terrible

Myah Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Diana

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There were fleas and mouse droppings in my room. I was relocated to another unit only to have gnats and an ant investation the very next morning. Was refunded $50 dollars for my troubles. Hotel is not clean and has serious bug issue. Do not recommend
Stayed 2 nights in Oct 2023

2/10 Terrible

bean

Traveled with family
Disliked: Property conditions & facilities
We asked for room close to the pool she said ok then put us at the other end of building and upstairs ,fridge and tv didn’t work properly, told them we were there to swim and use hot tub we never got to it was closed the whole time we were there. We have stayed here often over 6 years we will no longer stay here again no one ever called us back on any problems
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honesty
Checking in-the gentleman was rude and disrespectful. Bugs in the room. Lack of electrical outlets. Beds broken down. The sink was slow to drain. The shower wall was coming away from the wall. Construction waste everywhere, I understand they were remodeling but there should be dumpsters. Breakfast was blah, not hot, lack of options. Kids liked the pool.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Joe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We found bed bugs in the bathroom and the bedsheets were stained. The staff was nice and did what they could but this property needs renovations.
Stayed 1 night in Oct 2023

4/10 Poor

Steve

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
There were small insects in the bathroom. Also the scrambled eggs served in the morning was from powder and it tasted like it The balcony door could not be totally closed
Stayed 2 nights in Oct 2023

4/10 Poor

Gregory

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
I called in advance to ask if the pool and fitness center were available for use because I saw several comments about them being closed during construction. I was assured by the front desk that they were back in service. They were not. Breakfast was sub-par. Pillows were very uncomfortable. A/C is very loud. Sink did not drain properly. There were was no hand soap available in the entire hotel. The construction is necessary but the problems run much deeper than the carpet and paint.
Stayed 2 nights in Oct 2023

10/10 Excellent

Curtis

Stayed 1 night in Oct 2023

6/10 Okay

Brett

Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not the value for the cost
The check in process was lengthy and it left me feeling like I was doing something wrong. There was a pet fee for the night. The rooms had no bottled water and the vending machine was out of it too. The amenities were tiny, only enough for one person and a quick shower at that. The furniture was broken and the fridge dirty inside. However, the beds were comfortable and the bedding was nice and clean.
Stayed 1 night in Oct 2023

4/10 Poor

Margaret

Disliked: Amenities, property conditions & facilities
I stayed in room 120, the blow dryer flared up when I turned it on. The pool water was cloudy. The fitness center was closed. I could hear everyone who walked in the hall before they reached my door & when they passed I could still hear them! I could hear my neighbors. No dirty laundry bags. The staff was friendly.
Stayed 1 night in Sep 2023

2/10 Terrible

Dan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroach hotel
Horrible - want to ride a cockroach stay their
Stayed 1 night in Sep 2023

8/10 Good

Darlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was okay. Renovations were being done. The smell of fresh paint was everywhere. I have knee issues and had to walk up to the second floor but I probably would stay there again with a stipulation of first floor only. Good customer service.
Stayed 2 nights in Sep 2023

4/10 Poor

Richard

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are remodeling; not mentioned in the listing. Pool, hot tub, and fitness area closed. Charged us $25 dollars for early check in. Rust and minerals flowed out with the water when we tried to shower.
Stayed 3 nights in Sep 2023

10/10 Excellent

Stephanie

Stayed 7 nights in Sep 2023

2/10 Terrible

Valerie

Disliked: Cleanliness, property conditions & facilities, room comfort
The air conditioning sounded like a semi starting over and over again! It rained in our room!! They had bugs all over the bathroom. The breakfast was basically toast and cereal.
Stayed 1 night in Sep 2023

2/10 Terrible

Roselia

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unaware of the $100 refunded depotsit. It was to guarantee I didnt smoke in an already smoke stentched room or bring a pet in my room when I saw it clearly allowed pets, with a smaller pet fee. We found a live roach and was told it was to be expected since they were under renovation and it wasnt a big deal it was just one! Gross! Had a change in rooms were I found another roach, ants and mouse hole (didn't see any mice) Some rooms had soaps others did not. When I asked for another trash bin never received it. I paid $90 a night so not worth it.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I went into the room, turned around and checked out. I wasn’t aware of the renovation, and the room was dirty.
Stayed 1 night in Sep 2023

6/10 Okay

Vicki

Traveled with family
Disliked: Cleanliness, property conditions & facilities
walk out patio that didn't lock- under constructio
Stayed 1 night in Sep 2023

4/10 Poor

Sarah

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Carolyn

Stayed 7 nights in Sep 2023