Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Indiana

Posted Apr 13, 2015
Pros: The staff was fantastic. Breakfast was very good. and the girls working the room did a great job keeping up with filling and cleaning.
Cons: Unsupervised, out of control groups of kids in the pool area, And the chlorine in the air that constantly burns your eyes
Location: We were in Portage Indiana. Near the BAss Pro shop and a few good restaurants. Not to far from the lake
The staff was great. Friendly and very accommodating. Especially when my handicapped father in law visited us during our family get together, they let us use the breakfast room for our family's carry in dinner. We did experience the fire alarm being pulled by kids around 11:00 pm and the siren went off for about 45 min. It was so loud and scaring my 3 year old grandson to where we had to take him outside until the fire dept. and police, figured out the problem, and shut it off. It was hard to fall back asleep after all of the excitement, so we didn't get to sleep much.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom id

Nice hotel

Posted Apr 13, 2015
We had a great time staying in this hotel, the only problem is that fire alarm went off by someone took the hotel staff a long time to turn it off.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
Great hotel in a safe area. Complimentary breakfast was great with many choices. Our kids really enjoyed the pool/kid pool with slide.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel for Dogs??

Posted Apr 12, 2015
We enjoyed the hotel, but after being told to leave the breakfast room for being barefoot, I was a little taken back that they allowed someone to bring their dog into the breakfast room. Not on a leash, but being held the entire time – even as the person holding him was at the buffet dishing out their food, it was disgusting and I'm not sure why it was allowed. There were signs posted that said no dogs allowed. And it was definitely not a leader dog for the blind. It was a Chihuahua.
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel.,,great pool area

Posted Mar 8, 2015
We had an amazing experience my kids said they felt like they were in Hawaii
5 out of 5
Recommended
for Everyone
by A verified traveler

GREAT POOLS FOR KIDS

Posted Feb 22, 2015
Pros: POOL
Cons: WARMER WATER IN POOLS
NICE ROOM AND LOCATION WAS F GREAT NOW THAT IS ENOUGH
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Indiana

Very nice hotel and the staff very professional

Posted Feb 12, 2015
Pros: Everything from check-in to breakfast, to the pool area to check-out in the morning
Cons: nothing
Location: You have lake Michigan, Blue chip casino (about 15 miles away) and the great city of Portage!!!
I checked in with my cheerleader girls for their end of the season party 9 people in all with 2 rooms. The staff was great even helping me with a scavenger hunt. The rooms were very clean as well as the breakfast area and pool area. Very nice hotel for all types of stays. Would recommend this hotel to anyone looking for a hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2015
Pros: Very quiet rooms, excellent pool area
Cons: Pillows are very soft and uncomfortable.
Location: Close to several restaurants
Great facility, friendly staff, very clean and quiet.
5 out of 5
Recommended
for Families
by Jayfrom Fort Wayne

WOW beat my expectations

Posted Jan 6, 2015 on Hotels.com
Great experience!!!! The staff was tremendously helpful. Kids forgot thier masks to swim with and front desk had some to use it was great. Bed was unbelievable soft and comfortable. Breakfast was hot and great variety and included in the room price better yet!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2014
This is absolutely one Of the better hotels in the area. Great location right off the highway.