Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom E

Nice

Posted Mar 18, 2015
Was in for one night and was a nice place. Was very clean and quite. Staff was very friendly.
3 out of 5
Recommended
for Families
by A verified travelerfrom Dallas, TX

Decent 1 night stay

Posted Jan 15, 2015
Pros: It was clean, nice amenities
Cons: Customer service
Nice hotel as far as appearance and ammenities. Starbucks on site was a plus. Our room lost heat during the night and I was disappointed at how it was handled. We had to change rooms which was a major inconvenience. I thought the staff could have atleast acknowledged and apologized for the inconvenience.
Comment from Hotel Management
Mar 6, 2015 by Brooke, Hotel Management
Thank you for your feedback. I am truly sorry for the inconvenience you encountered while staying with us. I truly hope you visit us again if your travels bring you to Hammond again.
4 out of 5
Recommended
for Families
by A verified traveler

Nice Place and Good Location

Posted Jan 13, 2015 on Hotels.com
Nice hotel next to the Interstate. Not much within walking distance, but it's a mile or two away from a large selection of different stores. It's in a good neighborhood for Hammond, just lock your car and use common sense. Hotel is nice and clean and a good value for what I paid.
Comment from Hotel Management
May 2, 2015 by Brooke, Hotel Management
Thank you for your great review! We are just one exit away from major shopping and restaurants. We do strive to be the cleanest and friendliest hotel! We hope you choose Courtyard the next time you are back in the Hammond area!
5 out of 5
Recommended
for Families
by A verified traveler

OK except for train noise.

Posted Jan 12, 2015 on Hotels.com
Hotel sits close to railroad tracks with some train noise early in the morning.
Comment from Hotel Management
Apr 11, 2015 by Brooke, Hotel Management
Thank you for your 5 star review! We hope you will choose the Courtyard if your travels bring you back to Hammond!
4 out of 5
Recommended
for Families
by Larafrom Denver

Wonderful accommodating staff, VERY clean!

Posted Jan 6, 2015 on Hotels.com
We had a GREAT stay here! Travelling back from the holidays 12+ hrs is never fun, and the Courtyard made it SO easy. We were travelling with our 2.5 year old, and had booked a King room with a pullout. I called ahead, and Julie was SO friendly, and even went up to the room and made our little buddy's bed up! We got in - everything was immaculate, and our son was SO happy to have his own "big boy" bed. The little market in the facility is great - offering wine, beer, and even frozen dinners and easy mac for easy (non- fried) snacks in your room! If you are not into that, in the same parking lot is a Cracker Barrel and a Wendy's - very convenient. We were completely satisfied with our visit!
Comment from Hotel Management
Apr 11, 2015 by Brooke, Hotel Management
Thank you for you review! We are so pleased to hear you enjoyed your stay with us and enjoyed the amenities. We hope you and your family visit us again in the future!
5 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 3, 2015 on Hotels.com
Comment from Hotel Management
Apr 11, 2015 by Brooke, Hotel Management
Thank you for your 5 star review!
Comment from Hotel Management
Apr 11, 2015 by Brooke, Hotel Management
Thank you for your 5 star review!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom utah

It was perfect for what we needed.

Posted Jan 3, 2015
I slept great. Beds were comfortable, staff was nice. Did not have a free breakfast though.
Comment from Hotel Management
Mar 7, 2015 by Brooke, Hotel Management
Thank you for your feedback! We are so pleased to hear you enjoyed our comfortable beds and the service that was provided from the staff! We do not offer continental breakfast however, we do have the Bistro, which is our onsite restaurant and we also offer Starbucks Coffee 24 hours a day. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hammond, IN

Nice staff, clean room, Bistro and Starbucks too!!

Posted Jan 3, 2015
Cons: Install a small day Spa, massage, Pedicure & Manicure
Good experience, friendly staff, clean spacious room, Bistro and Starbucks within. We also used the workout room.
Comment from Hotel Management
Mar 12, 2015 by Brooke Smith, Hotel Management
Thank you for your great review! We strive to be the cleanest and friendliest hotel. We hope if your travels bring you to Hammond, Courtyard will be your number one choice.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Dec 19, 2014 on Hotels.com
Comment from Hotel Management
Apr 11, 2015 by Brooke, Hotel Management
Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently Located

Posted Dec 15, 2014
Pros: It's location to I94
I love the convenience and easy accessibility to the highway.
Comment from Hotel Management
Mar 6, 2015 by Brooke, Hotel Management
Thank you for taking the time to give us your feedback. We hope you come and visit us again. We can definitely give you some great recommendations for other places in the area.