Ratings based on 68 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2014
We were in the area for a wedding. The hotel was fine. The breakfast was excellent. We didn't spend much time there, but the bed was comfortable and the room was fine.
Comment from Hotel Management
Sep 21, 2014 by Ryan, Hotel Management
Dear traveler, Thank you very much for your review of our hotel! Even though you did not spend much time at our facility I am happy to hear that you enjoyed our hotel and some of our amenities. We look forward to having you back as our guest in the future and hope that you can spend some additional time on property enjoying our services! Sincerely, Ryan D. Graham, CRDE General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall good

Posted Sep 1, 2014
Was on the second floor and there was a lot of noise from above. Woke many times to noise from above at night and in morning. Other than that. Room was very nice and breakfast in morning was very good.
Comment from Hotel Management
Sep 3, 2014 by Ryan, Hotel Management
Dear Traveler, Thank you for taking the time to comment on our hotel. I am glad to hear that you found our rooms to be very nice and that our breakfast was to your liking! I am sorry to hear that you had some noise issues from guests in the room above. On you next stay with us, please feel free to ask the front desk for a room on our top floor so that we can ensure you get the quietest room possible. Thank you again for your feedback and we look forward to having you back as our guest in the near future! Sincerely, Ryan D. Graham, CRDE General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Danville, IN

Decent hotel not too far from Dunes

Posted Aug 1, 2014
Overall good experience. Only complaint is that it was too easy to hear people above us walking back and forth in their room late at night. Didn't notice sound from rooms beside us, but they may have been empty. Gas station and Bob Evans right next door.
Comment from Hotel Management
Aug 7, 2014 by Ryan, Hotel Management
Dear Jason, Thank you for your comments! I am glad to hear that your experience with us was good. I am sorry to hear that you experienced some noise issues from guests that were above your room. We look forward to having you back as our guests in the near future! Sincerely, Ryan Graham, CRDE General Manager
4 out of 5
Recommended
by A verified traveler

Posted Jun 19, 2014 on Hotels.com
The location and service where very good. The hotel needs major updating. Rooms had musty smell upon entering. Being on the first floor noise level above was super Load their steps sounded like they were wearing boots. Continental breakfast was good.
Comment from Hotel Management
Oct 11, 2014 by Ryan, Hotel Management
Thank you very much for your comments! I am glad to hear that you found our location and service to be very good! We are in the process of developing a renovation plan for our hotel which we hope to roll out shortly. I am sorry to hear that you experienced noise issues from the surrounding rooms and that your room had a musty odor. We have implimented some new odor control techniques and have experienced some great success with these. Thank you again for staying with us and we look forward to having you back as our guest soon! Sincerely, Ryan Graham, CRDE General Manager
4 out of 5
Recommended
by A verified traveler

Posted Jun 2, 2014 on Hotels.com
Comment from Hotel Management
Oct 11, 2014 by Ryan, Hotel Management
Thank you very much for your review! We look forward to having you back as our guest in the near future!
5 out of 5
Recommended
for Business Travelers
by kairi from Michigan

Posted May 31, 2014 on Hotels.com
would help alot if staff would know some fast food places what r open late ... people come and go different times so ... and we all get hungry ..
Comment from Hotel Management
Oct 11, 2014 by Ryan, Hotel Management
Thank you for you positive review! I am sorry to hear that our staff was not able to direct you to any fast food restaurants in the area that were open late. We have reseached the local fast food restaurants and have listed for our staff the times for which these are open in order to better assist our guests. I agree, we all get hungry at different times! Thank you very much for staying with us and we hope to see you again soon! Sincerely, Ryan Graham, CRDE General Manager
4 out of 5
Recommended
for Business Travelers
by AYL from Indianapolis

Posted May 25, 2014 on Hotels.com
It is a decent hotel. The signage for the elevator on the second floor is not sufficient. The breakfast room and front lobby seemed to be smaller than other hotels. But the eggs for breakfast were softer and juicier than others. They offer mini waffle maker but I prefer full-sized one. Overall not a bad hotel.
Comment from Hotel Management
Oct 11, 2014 by Ryan, Hotel Management
Thank you verymuch for your review! I am glad to hear that you found our hotel to meet your needs! We are looking at the signage issue that you noted to see what would work best. One possbile solution that we are considereing is painting our elevator doors a different color so that it does not blend with the walls. I am glad to hear that you enjoyed our breakfast! Our breakfast attendant works very hard to ensure that our food offering are fresh and delicious! Thank you again for staying with us and we look forward to having you back as our guest soon! Sincerely, Ryan Graham General Manager
3 out of 5
Recommended
for Overnight Stay Before Destination
by Cindy from Valparaiso

on our way home

Posted May 8, 2014 on Hotels.com
When it says "double bed" that's what it means! Was hoping for Queen beds. The hotel was older and could have used some updates. The shower curtain was disgusting with mold all over the bottom!
Comment from Hotel Management
Jul 12, 2014 by Ryan, Hotel Management
Thank you for your comments! I will be certain to address the shower curtain issue with our housekeeping staff to ensure that these items are brought to our attention so that these items are addressed in a more timely manner before becoming an issue. Again thank you for your comments and for staying with us!
2 out of 5
Recommended
for Personal Event
by Ken from Indiana

Clean it up!

Posted May 6, 2014 on Hotels.com
Friendly staff, however, there were ants in the room. We were upgraded to a Jacuzzi suite, due to no regular king rooms available. The Jacuzzi had a film of who knows what on it, so we didn't use it
Comment from Hotel Management
Jul 12, 2014 by Ryan, Hotel Management
Thank you for your comments. I am glad to hear that you found our staff to be friendly! I am sorry to hear though that you encountered ants in your room and that the jacuzzi tub was not up to standard in regards to its cleanliness. I will be certain to address these concerns with our housekeeping and maintenance staff to ensure we get these issues taken care of immediately. Ensuring we have the best room available is my priority and I ensure you this will not happen again in the future. Again, thank you very much for your feedback.
2 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Apr 24, 2014 on Hotels.com
Comment from Hotel Management
Jul 5, 2014 by Ryan, Hotel Management
Dear Traveler, I am sorry to see that you felt our hotel was not up to your standards as you had rated us a two of five stars. As the stay did not meet your expectations, it did not meet ours. We will continue to work on improving our product to ensure the next time you stay with us it will meet your needs. We look forward to having you back as our guest in the near future!