2 Double Bed, Lake View | Iron/ironing board, free WiFi, bed sheets
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Reviews of Waterbird Lakeside Inn

2 out of 5
Waterbird Lakeside Inn
556 Indian Boundary Road, Chesterton, IN

Reviews

8.0

Very Good

Rating 10 - Excellent. 253 out of 690 reviews" "
Rating 8 - Good. 249 out of 690 reviews" "
Rating 6 - Okay. 106 out of 690 reviews" "
Rating 4 - Poor. 55 out of 690 reviews" "
Rating 2 - Terrible. 27 out of 690 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I liked clean quite, and safe, not to mention beautiful scenery of lake.
Stayed 1 night in Apr 2024

2/10 Terrible

Bella

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice front lobby and view, but other than that they close the lobby for certain hours and I slept the whole night without realizing my sheets had stains on tjem
Stayed 1 night in Apr 2024

6/10 Okay

Tanvi

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location was great, most of the restaurants were close too, but that’s pretty much all. There weren’t any facilities at the hotel whatsoever, especially for the price paid. The service was subpar and I doubt I’d visit again.
Stayed 2 nights in Apr 2024

8/10 Good

Heather

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were huge and the staff was very helpful and pleasant. The view was beautiful. It could use some updating and amenities and maybe some deep cleaning in the common areas but It is definitely worth the price for a place to lay your head!
Stayed 2 nights in Mar 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was very nice.
Stayed 1 night in Mar 2024

2/10 Terrible

Majda

Stayed 1 night in Feb 2024

2/10 Terrible

Jason

Stayed 1 night in Feb 2024

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fair price and a decent place to stay. We had no issues and room was nice enough and clean. No staff around anywhere.
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owner, Angel, was ver pleasant and welcoming! Paul
Stayed 1 night in Jan 2024

10/10 Excellent

Adam

Stayed 1 night in Jan 2024

10/10 Excellent

Tyler

Great
Stayed 1 night in Oct 2023

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dawn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay twice a year normally and we love it
Stayed 1 night in Dec 2023

4/10 Poor

BRANDI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Stayed 1 night in Nov 2023

6/10 Okay

Carey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A little meh
Lake view was lovely, but the room was in poor condition. The sheets were stained. The ac/heater didn’t work.
Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay in Chesterton.
This is my second time staying at the Waterbird and I really enjoyed my stay. I used to be a resident of the area but now live out of state but have needed to come back to see my mom who has been having medical issues. Staying at the Waterbird is so peaceful and relaxing. The lake views are beautiful. You can sit out on your balcony and be right over the water. The room was clean and front desk staff was friendly and helpful. This is a no frills hotel in terms of amenities, but being right on the lake is totally worth it.
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge 2 bed room with a beautiful lake view and the room was clean and comfortable. I wouldn’t go to any other hotel in the area.
Stayed 1 night in Nov 2023

4/10 Poor

Anne

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Had issues with TV and heater in room. They seem to be painting a doing other updates but not the updates that are essential.
Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, healing, peace, turtles.
My mom has been through numerous medical issues this year and I live out of state from her. She had to be placed in a care facility and her home has a lot of work that needs to be done on it to prepare it for sale. I had been trying to stay with relatives when I would come into town but it was hard on everyone involved and I would crave quiet time. So I decided to stay at a hotel. My husband and I lived in Chesterton for 7 years before we had to move for his job. I booked this hotel because it was close to my mom’s facility and I fell in love with it. Sitting on the balcony over the lake was so peaceful. And I never knew this lake existed!! And I used to live here!! It is an older hotel with not many frills, but it’s clean, close to numerous restaurants, and you can’t beat waking up to that view. It reminds me of going up North to WI, MI. And all the turtles!! I loved feeding the turtles. I will definitely be back.
Taken from my balcony
Stayed 1 night in Jul 2023

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel
The Waterbird is the most reasonable and comfortable hotel for the price in Northwest Indiana with great views, large TVs, and a modern yet cozy aesthetic. The one time we had an issue with our television, an employee was quick to come fix the issue and could not have been friendlier. I love watching the geese on the pond in the morning before check out.
Stayed 2 nights in Oct 2023

10/10 Excellent

Taylor

Stayed 1 night in Oct 2023

8/10 Good

edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet peaceful place for rest
Clean and comfortable rooms. Nice view of the lake and balcony right on the water. If looking for pool/ indoor pool, weight room, bar/restaurant then this is not the place for you. Local fast food and grocery and other shops close by.
Stayed 2 nights in Oct 2023

8/10 Good

Theodore

Liked: Cleanliness, staff & service, room comfort
It was ok bathrooms need updating, very overpriced for quality of room and building
Stayed 1 night in Oct 2023

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Love This Place
Another amazing stay but wish the staff would address the cleaning of the patios/balconies. We’ve stayed here numerous times and love it. The room was amazing as usual but this room in particular had a balcony/patio that had not been tended to after the last guest. There were empty cans of alcohol and an over abundance of spiderwebs and spiders all over the balcony area. I handled the issues myself but hope the staff will take care of these sorts of things down the line. Other than that I have not one complaint. This place is great!
Stayed 1 night in Sep 2023
Response from Angel on Oct 4, 2023
GreetingsI would like to thank you for taking the time to leave us your thoughts regarding your stay with us. I am happy to learn that you enjoy your stay with us. I would like to apologize for failing with the balcony, it is unfortunate that sometimes that falls through the cracks. My staff and I thank you and look forward to your next visit.

10/10 Excellent

Amanda

Stayed 1 night in Sep 2023

4/10 Poor

Kent

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
20 years outdated. Coffee maker and blow dyer didn’t work. “Smelled” old and dingy. No one answered the desk phone in the morning. I
Stayed 2 nights in Sep 2023
Response from Angel on Oct 4, 2023
Greetings I am sorry that we failed to meet your expectations. We are working hard to bring the property up to date. I do apologize for the phone not being answered we do close our lobby between 11 P.M. to 8 A.M. we do try to be there for our guests. My staff and I thank you and look forward to your next visit.

8/10 Good

Barbara

Traveled with family
Balcony right on a small lake edge
Stayed 1 night in Sep 2023
Response from Angel on Oct 4, 2023
HelloIt is very pleasant to be on our balcony. My staff and I thank you and look forward to your next visit.

10/10 Excellent

Ebonist

Stayed 1 night in Sep 2023

10/10 Excellent

Theresa

Stayed 1 night in Sep 2023
Response from Angel on Oct 4, 2023
Thank you

6/10 Okay

Joel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our original room had what looked like blood stains on the carpet. The sliding door to the deck would not close. It was offset within the frame. Directly below us were two guys fishing off of their deck. We were upgraded to a whirlpool suite which was better as far as cleanliness and operation, but was still in need of upgrading. The amenities were very limited and there was no breakfast available. The room was quiet and very comfortable however and we did get a great night sleep both nights!
Stayed 2 nights in Sep 2023
Response from Angel on Oct 4, 2023
GreetingsI would like to thank you for taking the time to leave us your thoughts. I would like to inform you that the stains on the carpet were not blood. I am happy to learn that you did enjoy your stay once you were moved to a new room. My staff and I thank you and look forward to your next visit.

8/10 Good

Niki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Angel on Oct 4, 2023
Thank You

6/10 Okay

Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Angel on Oct 4, 2023
Thank you

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Angel on Oct 4, 2023
Thank you

4/10 Poor

Darla

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room/area is not clean well.. the room need some fixings.
Response from Angel on Oct 4, 2023
HelloPlease accept my apologies for not meeting your expectations.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Angel on Oct 4, 2023
Thank you

10/10 Excellent

Kendra

Stayed 1 night in Sep 2023
Response from Angel on Oct 4, 2023
Thank you

10/10 Excellent

Bob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room overlooked the lake. I thought that was nice!
Stayed 1 night in Sep 2023
Response from Angel on Oct 4, 2023
Thank you

4/10 Poor

Katherine

Disliked: Staff & service
Need a shower
I read reviews and take them with a grain of salt you can’t please everyone. That being said it was not that bad of a room the little deck over the water was kinda neat. The problem was when I went to take a shower the faucet handle was broken and the leaver to lift up and turn the show on was non existent. Then when I went to check out no staff was on duty 😳 I’m sorry but I think for a room that costs 200.00 a night you should get to take a shower and have staff in the morning to check you out.
Stayed 1 night in Sep 2023
Response from Angel on Oct 4, 2023
Greetings I would like to thank you for taking the time to leave us your thoughts regarding your stay with us. I am sorry your shower was not working while you stayed with us. My staff and i thank you and look forward to your next visit

8/10 Good

Tonya

Stayed 2 nights in Sep 2023

8/10 Good

Tom

Stayed 1 night in Sep 2023
Response from Angel on Oct 4, 2023
Thank you

8/10 Good

Daniel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick access to the Dunes State Park
Stayed 3 nights in Sep 2023
Response from Angel on Oct 4, 2023
Hello It is true that we are very close to Indiana dunes.

8/10 Good

Kasey

Liked: Cleanliness
The lake view was gorgeous and very peaceful in the morning. Room was clean, but not in the best condition. Looks like they were in the process of remodeling. Staff could’ve been friendlier, but were not necessarily rude. Overall the stay was very average. Good for a one or two night getaway.
Stayed 1 night in Aug 2023
Response from Angel on Oct 4, 2023
GreetingsI would like to thank you for taking the time to leave us your thoughts regarding your stay with us. Please accept my apologies for me or my staff not being courteous to you. If you could please let me know what happened during your stay with us so I may address this issue either with myself or my staff. My team and I thank you and look forward to your next visit.

2/10 Terrible

Shawn

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent overnight stay at WaterBird Inn was a complete nightmare, and I am compelled to share my experience to warn others. I wouldn't wish this ordeal upon my worst enemy, especially if they have children. Upon entering the room, it became immediately apparent that the property was in a state of utter disrepair. The room's condition was shockingly poor, with a damaged closet, broken bathroom, and missing mirror that left a lasting impression. It felt more like a forgotten storage room than a welcoming hotel room. Our hopes for a relaxing stay were dashed by the realization that we were essentially staying in a rundown dump. The most alarming aspect, however, was the presence of exposed electrical outlets throughout the room. With our two toddlers in tow, this was an absolute nightmare waiting to happen. It is absolutely inexcusable for a hotel to neglect such a basic safety precaution. We had to scramble to find ways to shield our children from the hazardous outlets, which was an unnecessary burden during what was supposed to be a relaxing getaway. But the pinnacle of the disaster came when I went to the front desk to voice my concerns. I was met with a scene straight out of a surreal nightmare – the front desk attendant was fast asleep at their post. I tried everything to rouse them, but it was as if they were in a coma. It was clear that customer service was not a priority for them, nor for the establishment as a whole.
Response from Angel on Oct 4, 2023
GreetingsI would like to thank you for taking the time to leave us your thoughts regarding your stay with us. I would like to inform you that since your stay with us, we have taken care of the majority of the safety issues you brought to our attention. I hate using the excuse of being shorthanded but it is the truth we have a hard time feeling in certain positions. I do hope you can give us another opportunity to demonstrate that we have repaired the issues that you have brought to our attention.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Angel on Oct 4, 2023
Thank you

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Angels service at the front desk was fantastic. Would recommend to anyone visiting the dunes national park
Stayed 2 nights in Aug 2023
Response from Angel on Oct 4, 2023
Thank you

10/10 Excellent

Lenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Angel on Oct 4, 2023
Thank you

10/10 Excellent

Sarah

Stayed 1 night in Aug 2023
Response from Angel on Oct 4, 2023
Thank you

6/10 Okay

Abubeker

There isn’t much to see and does look unsafe?
Stayed 1 night in Aug 2023

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very large with a king size bed facing the patio doors, which opened onto a balcony hanging over the small lake. A fridge and microwave really came in handy. We enjoyed sitting on the balcony watching all the birds and turtles. Also, there was a laundry in the motel was really came in handy to dry our swimsuits after swimming at the dunes.
Stayed 1 night in Jul 2023