Ratings based on 39 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from New Hope, MN
Decent hotel across parking lot from Diamond Jo'sPosted Oct 12, 2013
Pros: Quiet & comfortable
Location: Diamond Jo's Casino
Good service & good breakfast. Easy access from I-35.
Jan 22, 2013 by Sherri
We are so happy to hear that you enjoyed your stay with us at the Holiday Inn and that we were easy to find.
for Everyoneby Mary from Sioux Falls, SD
Very accomodatingPosted Aug 25, 2013
Pros: The location was very good as well as the hotel itself.
Location: It is near a casino with some good choices for eating in the casino.
I met some relatives there to exchange genealogy information. We were able to use the breakfast area during the afternoon. The staff was very helpful and we had a wonderful time!
Jan 2, 2013 by Sherri
We are so happy that you enjoyed your stay with us and that you were able to meet with your family and catch up. We hope that if in our area again you will stay with us.
Recommendedby A verified traveler
Great HotelPosted Aug 19, 2013 on Hotels.com
Hotel was very clean, comfortable beds/pillows, staff was friendly. Not many choices to eat. Casino & gas station (with Burger King) right next to hotel. Would definitely stay there again.
Jan 26, 2013 by Sherri
Thank you for giving feedback regarding your stay with us at the Holiday Inn Express and Suites. We are so happy that we were able to provide you everything you need and look forward to you stayiing with us again in the future.
for Familiesby Lori from Marion IA
Quick stop on way homePosted Aug 12, 2013 on Hotels.com
Nice hotel and location
Jan 22, 2013 by Sherri
Thank you so much for taking the time to give your feedback. We hope that you will be able to stay with us again.
for Business Travelersby A verified traveler from Nebraska
perfect locationPosted Aug 7, 2013 on Hotels.com
Right next to casino, very nice staff, very clean.
Jan 19, 2013 by Sherri
Thank you for choosing our location to stay at while your travels brought you to northern Iowa. We appreciate feedback about the staff and our cleanliness as we strive to make both a top priority. Hopefully the casino treated you well. Safe travels.
for Everyoneby A verified traveler
Weekend stayPosted Aug 3, 2013
Pros: Room and staff, breakfast
Cons: Upkeep of pool area
Location: Casino nearby. Not much else in area without some travel
I thought the hotel clean, friendly. I was not real happy with pool area. No towels in morning and look well used.
Jan 7, 2013 by Sherri
I am so happy that you had such a good interaction with the staff in Northwood. I am sorry that the pool was not up to the standard expected, I will look into this with our team members to ensure that it stays clean and stocked.
for Getaway With Friendsby A verified traveler from from Minneapolis
Posted Jul 26, 2013 on Hotels.com
Close to Diamond Jo's Casino. The room was clean and very comfortable. The pool area was very clean. Breakfast was great. The staff was so very helpful and make our stay wonderful.
Jan 5, 2013 by Sherri
We are so happy that you enjoyed your stay with us. Thank you for taking the time to offer your feedback. The teammembers all work very hard to keep the building clean and offer guests a great experience. We hope to have you as a guest again if in the area.
for Business Travelersby A verified traveler
Posted Jul 24, 2013 on Hotels.com
for Everyoneby Crossroads from Des Moines, IA
Nice hotel but needs a maintenance person...Posted Jul 8, 2013
Pros: Near new condition - 2 years old.
Cons: Stay on top of maintenance.
Location: Top of Iowa rest stop off I-35, Diamond Jo casino, Burger King, and BP gas station/convenience store. And a whole lotta cornfields.
The elevator did not work, nor did the A/C in the exercise room. Neither are good when it is 90 degrees outside. Everything else was OK.
Jan 16, 2013 by Sherri
Thank you so much for taking the time to give your feedback regarding your stay with us at the Holiday Inn Express and Suites. The elevator was unfortunately down for several days while we waited for a part to have it fixed. We understand that this is a convenience to our guests. The A/C in the fitness room has also been fixed. I hope that you will be able to try our hotel again soon.
for Personal Eventby A verified traveler
Nice HotelPosted Apr 30, 2013 on Hotels.com
Hotel is well maintained. The breakfast was good.
Jan 14, 2013 by Sherri
Thank you so much for taking time from your day to give feedback on the Holiday Inn Express and Suites. We are happy that the hotel was up to your expectations.