Breakfast, lunch, dinner served; local cuisine, alfresco dining
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Reviews of Gateway on Monash Boutique Hotel

4.5 out of 5
Gateway on Monash Boutique Hotel
630 Blackburn Road, Notting Hill, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 172 out of 357 reviews" "
Rating 8 - Good. 133 out of 357 reviews" "
Rating 6 - Okay. 36 out of 357 reviews" "
Rating 4 - Poor. 12 out of 357 reviews" "
Rating 2 - Terrible. 4 out of 357 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

dimitra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
i had room with jet spa bath it was awesome.
Stayed 1 night in Apr 2024
Response from David on Apr 10, 2024
Dear Dimitra, Thank you very much for staying with us and for your feedback. We hope to see you again soonBest regards

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good value, convenient and the water pressie in shower amazing!
Stayed 2 nights in Mar 2024
Response from David on Mar 26, 2024
Dear Tammy,Thank you for staying with us and for your feedback, hoping to see you again soon.Best regards

6/10 Okay

Atharv

Stayed 3 nights in Feb 2024
Response from David on Mar 20, 2024
Thank you for your feedback and staying with us hoping to see you again soonBest regards

8/10 Good

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was a good comfortable stay I will be happy to stay there again if I’m in the area. The service by staff was excellent.
Stayed 3 nights in Jan 2024
Response from David on Jan 27, 2024
thank you for staying with us and your feedbackBest regards

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a toaster in our room and weren’t advised that we had a room with a spa instead of a shower.
Stayed 1 night in Jan 2024
Response from David on Jan 27, 2024
thank you for staying with us and your feedbackBest regards

8/10 Good

Natalie

Stayed 3 nights in Dec 2023
Response from David on Jan 27, 2024
thank you for staying with us and your feedbackBest regards

8/10 Good

Tami

Stayed 1 night in Dec 2023
Response from David on Jan 7, 2024
thank you for staying with us and for your feedback.Happy New YearBest regards

10/10 Excellent

dimitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only to thing was one of phones wasn’t working in main for reception. The hairdryer room 31 didn’t work but otherwise great hotel highly recommended
Stayed 1 night in Dec 2023
Response from David on Jan 31, 2024
Dear DimitraThank you for staying with us and for your feedbackHoping to see you again soon

6/10 Okay

STEVEN

Traveled with partner
Stayed 3 nights in Dec 2023
Response from David on Dec 27, 2023
thank you for staying with us and for your feedback

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room. Easy check-in and friendly service. Great facility, will recommend.
Stayed 1 night in Dec 2023
Response from David on Dec 27, 2023
thank you for staying with us and for your feedback

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
I chose this place to stay because it was cheap and convenient. The reviews were good too. It was a very clean room,, quiet given its location and was exactly what I hoped for.
Stayed 1 night in Dec 2023
Response from David on Dec 11, 2023
Thank you for staying with us and your feedback

10/10 Excellent

KANA

Stayed 2 nights in Nov 2023
Response from David on Nov 23, 2023
Thank you for staying with us and for your feedback.Have a nice weekend

10/10 Excellent

Peng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean. Close to shopping centres.
Stayed 1 night in Nov 2023
Response from David on Nov 8, 2023
thank you for your feedback hoping to see you again

8/10 Good

Xiang

Stayed 1 night in Nov 2023
Response from David on Nov 29, 2023
thank you for your feedback and for staying with usRegards

6/10 Okay

Ian, Oakbank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like noise coming from other rooms. Breakfast was cold.
Stayed 2 nights in Nov 2023
Response from David on Nov 6, 2023
thank you for your feedback Ian, will share it with the team

8/10 Good

Gary, la verne

Traveled with family
Liked: Cleanliness, amenities
For my own reasons, Gateway provided me a very comfortable stay. Room was spacious, wifi worked, temperature adjustable. Surrounding area was very minimal but the small convenient store provided enough for my breakfast or lunch.
Stayed 2 nights in Oct 2023
Response from David on Oct 30, 2023
THANK YOU FOR YOUR FEEDBACK

10/10 Excellent

Yuri, Blacktown

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Oct 2023
Response from David on Oct 26, 2023
Thank you for your feedback and for staying with us hoping to see you soon again.

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from David on Oct 25, 2023
Dear Lindsay,Thank you for your feedback hoping to see you again

6/10 Okay

Sharon

Stayed 1 night in Oct 2023
Response from David on Nov 4, 2023
Thank you for your feedback

8/10 Good

Bing

Stayed 3 nights in Oct 2023
Response from David on Oct 31, 2023
thank you for your feedback hoping to see you again soon

6/10 Okay

Dai

Stayed 2 nights in Sep 2023
Response from David on Oct 18, 2023
Thank you for your feedback and staying with us

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 2 nights in Sep 2023
Response from David on Sep 22, 2023
Dear GeoffThank you very much for your feedback hoping to see you again

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Heart Hospital
Staff were very friendly, went out of their way for us. Short walk to the Victorian Heart Hospital. Even asked if results were ok.
Stayed 1 night in Sep 2023
Response from David on Sep 21, 2023
Dear Mickael,Thank you very much for your feedback hoping to see you again.Have a great weekend.Best regards

8/10 Good

Hans

Traveled with partner
Liked: Cleanliness, amenities
Great friendly service.
Stayed 3 nights in Sep 2023
Response from David on Sep 18, 2023
Dear SirThank you for your feedbackRegards

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room has a big bath tab and it was quite nice! Clean & comfortable
Stayed 1 night in Sep 2023
Response from David on Sep 18, 2023
Thank you for your feedback hoping to see you again soon!Regards

10/10 Excellent

Kaylene

Stayed 1 night in Sep 2023
Response from David on Sep 18, 2023
Dear Kaylene,Thank you for your feedback hoping to see you again soon!Regards

6/10 Okay

Stefano

The bed was nice. Other things were a bit outdated. Need better gym equipment. Bathroom was ok.
Stayed 5 nights in Aug 2023
Response from David on Sep 2, 2023
Thank you for your feedback Sir hoping to see you again

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from David on Aug 15, 2023
Thank you for staying with us and your feedback.Hope to see you again soonRegards

8/10 Good

Deveena

Stayed 1 night in Aug 2023
Response from David on Sep 1, 2023
Thank you for your feedback hoping to see you again soon.Best regards

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were very helpful, food was tasty and fresh, the room was surprisingly quiet , and very clean .. Id recommend to anyone to stay there
Stayed 1 night in Jul 2023
Response from David on Aug 1, 2023
Thank you Janice for your feedback.Hope to see you again soonBest regards

10/10 Excellent

Sue

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to hospital
Stayed 2 nights in Jul 2023
Response from David on Jul 29, 2023
Thank you Sue for staying with us.See you again soonRegards

8/10 Good

Stacey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean older style motel and comfortable. Wifi was good and good for business travellers. Menu was good, maybe could be a little more western food but the cheeseburger spring rolls were amazing!!!
Stayed 4 nights in Jul 2023
Response from David on Jul 14, 2023
Dear Stacey,Thank you very much for staying with us and for your feedback.Hope to see you again soon.

10/10 Excellent

Cherie

Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommend
Wow! What a surprise! Lovely people…very helpful. Great meal…beautifully cooked. Huge room…really well appointed! A spa bath! Big comfy bed…the entire stay for 1 night was too short! Wish this was the standard for all the hotels we stay in! Loved it…thank you!
Stayed 1 night in Jul 2023
Response from David on Jul 12, 2023
Thank you very much for staying with us and for your feedback.Hope to see you again soonBest regards

8/10 Good

Beth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location. Need a shower curtain around the shower over the spa as it sprays all over the bathroom
Stayed 3 nights in Jul 2023
Response from David on Jul 12, 2023
Thank you very much for your feedbackThank you for staying with us hoping to see you again.Regards

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from david on Jul 12, 2023
Thank you very much for your feedbackThank you for staying with us hoping to see you again.Regards

8/10 Good

Jan

Stayed 2 nights in Jun 2023
Response from David on Jul 21, 2023
Thank you for your feedback hoping to see you again soon.Regards

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
New Management and the restaurant is opened again which makes it convenient for Breakfast and Dinner options
Stayed 3 nights in Jun 2023
Response from david on Jul 12, 2023
Thank you very much for your feedbackThank you for staying with us hoping to see you again.Regards

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
Had an awesome shower, nice clean soft cosy bed, I dined in the restaurant and the food was great, very friendly and relaxing.
Stayed 1 night in Jun 2023
Response from David on Jun 23, 2023
Thank you very much for staying with us and your your useful feedback. Hope to have a chance to welcome you again in our property

8/10 Good

Jan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was surprisingly quiet. Will be staying again
Stayed 3 nights in Jun 2023
Response from David on Jun 15, 2023
Thank you Sir for your feedback.Have a great day.

10/10 Excellent

Mark

Stayed 1 night in May 2023
Response from David on Jun 15, 2023
Thank you very much for your feedbackHope to see you again.Best regards

6/10 Okay

Jacqui

Business traveler
Liked: Cleanliness, staff & service
Location for work was good, however was very noisy and broken window meant it was cold in the room
Stayed 1 night in May 2023

6/10 Okay

Steven

Stayed 1 night in Apr 2023
Response from Gateway on Monash on May 27, 2023
Dear Steven, thank you for taking the time to review your recent stay with us. We want to let you know that is our mission to improve the service and maintain our facilities to an excellent standard. We hope to welcome you back in the near future. Kind regards

10/10 Excellent

Teagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable property. Large rooms. Spa baths. Cannot fault it.
Stayed 5 nights in Apr 2023
Response from Gateway on Monash on May 27, 2023
Hi Teagan, thank you for your valuable feedback. We look forward to having you stay again.

8/10 Good

Robbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place
Stayed 1 night in Apr 2023
Response from Gateway on Monash on May 27, 2023
Hi Robbie, thank you for your valuable feedback. We look forward to having you stay again.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely at check in and it was lovely to stay there again. Perfect stop out of Melbourne and near to Monash Uni
Stayed 1 night in Mar 2023
Response from Gateway on Monash on May 27, 2023
Hi David, thank you for your valuable feedback. We look forward to having you stay again.

4/10 Poor

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was very nice. The noise when upstairs was filling the spa, or having a shower was very loud. After a while water started to drip from the ceiling and land in the channel for the built in wardrobe and made noise also, it was keeping us awake.
Stayed 1 night in Mar 2023

10/10 Excellent

SOE

Stayed 1 night in Mar 2023
Response from Gateway on Monash on May 27, 2023
Dear SOE, thank you for staying with us. Your feedback is greatly appreciated.

10/10 Excellent

Kim

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and quite if the lights were upgraded it would be a little better and they need Netflix- as a seasoned traveler this is now a must in all accomodation
Stayed 1 night in Feb 2023
Response from Gateway on Monash on May 27, 2023
Hi Kim, thank you for your valuable feedback. We look forward to having you stay again.

10/10 Excellent

Neil

Stayed 5 nights in Jan 2023
Response from Gateway on Monash on May 27, 2023
Dear Neil, thank you for staying with us. Your feedback is greatly appreciated.

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Did'nt like that i had to climb in a spa bath to have a shower, i have a back injury, and this made me very nervous and was difficult, getting out was quite hard..Website saud breakfast was included if i booked online but was told because of "covid" no breakfast was supplied, no reception, all communication had to be by phone..room was clean and we only stayed one instead of 2 nights..
Stayed 2 nights in Jan 2023