“my night at the premier apparments”

got entrance really quickly by friendly staff , only fault was the lift being out of order and being on the 6th floor (won't complain in need of the exercise) and it had been mentioned on other reviews so i wasn't too surprised location brill and the guy on reception helped me get my bearings by giving me directions room bathroom lounge and open plan kitchen where very tidy clean as was the utilitys views amazing loved my whole stay and i will be booking again but with the whole family (i only came with my daughter to see bruno mars at the arena ) would defo recommend these appartments location, cleanliness, staff and the views (check it out at dusk) and easily found walking from the train station as well as all the other sights castle trams etc and brill for shopping too

“Excellent - surpassed expectations”

A great apartment, and amazingly helpful staff. We'll definitely return. Although it's an apartment, there are health club facilities nearby, discount vouchers for a great local Deli & cafe, and the staff will get groceries in advance for you, if you phone the office

“Great”

One of the best places I have stayed, clean, everything you would need, very close to everything, very very good price and comfort was next to none.

“Will book again sson”

We really liked the apartment, had everything we needed and we will definately book again as this offered EXCELLENT value for money. We've stayed in other city centre hotels and this beats the rest if you don't mind the self catering element - we preffered this.

“amazing value”

amazing value for a full apartment with floor to ceiling windows in an excellent location.

“Somewhere to go for a very comfortable stay”

It was exactly as it looked in the photo's on line. Very friendly helpful staff. Very central and right next door to the venue we were visiting that night. Better than a hotel room as we had the additional facilities of the kitchen. Overall experience brilliant.

“A bit tired, but a goo spacious option”

This apartment hotel complex is not that old, but is not that well maintained either. However, the apartments are spacious, light, have good views, wifi (GBP 25 a week) and good TV channels. This is 2nd time Ive stayed there, in my opinion it is much better value than a hotel, and I like having the space. I can discount the slight poor build quality and dirty carpets for this! I would stay here again.

“Good apartment”

My first impression on arrival wasn't good as the whole of the reception was a building site - the full length windows were being replaced, there was no one on reception so a fellow guest helped me with directions to the carpark and even went down and pressed the entrance button for me. Also had I known that there wasn't a lift from the car park I would have not had my elderly mother try to carry her case up to reception but left her in reception whilst I parked. However after these first difficulties the staff were very helpful and polite - when we found that we didn't have towels the receptionist made sure that had them when we returned from dinner. The apartment was lovely however it had obviously been used as a smoking room at some point as it smelled quite badly (even after I had the windows opened for several hours). There was also some kind of leak in the main bathroom which made it smell of damp. I would say that a welcome addition would be some cleaning materials for the kitchen so that you can wipe down the surfaces and wash up. Despite these issues I would still use the apartments again as they were central and good value for the size they are.

“Good location”

Good location in central part of city Parking facility convenient although expensive Good amenities provided, Weekly service should be reviewed to once every 3 days

“Nice to stay in a city appartment.”

The appartments are lovely and clean with all of the home from home comforts. It is however worth noting that their lift doesn't go down to basement car park level and so it is quite a struggle up the flights of stairs from your car to reception with luggage and extra supplies that you may have brought with you to self cater. Reception is not 24 and so make sure that you have everything before they leave. We needed towels but the reception were very helpful and organised some for us.