Ratings based on 158 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom Chelsea, London

Convenient, great inclusive cooked breafast!

Posted Dec 21, 2014
Pros: see above, food staff free parking and free parking
Cons: see above, relocating spa,
Location: not applicable, purpose of visit this time were to attend a funeral and most of time with the family.
Very convenient for those who need to be in North of the city, found leisure facility users, hotel guests or otherwise in too close proximity to reception/bar/restaurant which allthough placed well in large open plan, lost the cohesion by addition of spa being a part of this, bad planning ? lack of space elsewhere. surely not. however stayed in two similar style hotels very recently and this seems the format, why? is the aim not to attract only a particular type of guest, one hotel of similar ilk did not benefit from the sufficiently large enough are as the Belfry, so literally dressing gown clad wanderers, made a very annoying issue as waiting at busy reception far too long, whilst patient girl coped with the questions directions,etc from day spa guest, made irritation unnecessary/ The reasonable rate and offer, breakfast included, and cooked available on this tariff to boot, and room service no problem, unheard except for say a four seasons, Not a fan of a ' full house ' and admit I am very fussy, cleaned plate, more than once, even ate most of the baked bean ! unheard of, a sandwich all available on room service menu, after 10 30pm on my arrival, turned out to be the most delicios large baguette type bread, only better and filled generously, a side of coleslaw, again ate every last crumb, superb, certainly not what expected . So food great, the staff superb, room average, but well equipped, clean and comfortable, apart from pillows!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nottingham Visit

Posted Nov 16, 2014
Breakfast fantastic, restuarant staff very helpful, room extremely comfortable, value amazing, spa relaxing
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, very clean

Posted Nov 15, 2014
Very nice hotel, good staff, very clean and overall very pleasant. We would definitely go back. Only downside was the restaurant service which is very poor with the exception of the hostess staff; however, the food was really good. Also, the front desk staff was great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom norfolk

Brilliant for Ceoliacs

Posted Oct 20, 2014
This hotel treats a Ceoliac like having a normal diet. The food on the menu was labeled as v.gfa so nearly every dish was suitable. Full marks to the chef and management. Can't wait to go back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Friendly hotel

Posted Sep 23, 2014
Been to this hotel several times & as usual didn't disappoint. Great friendly staff, very good breakfast, nice pool, sauna etc. Great location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom notts

First class hotel excellent facilities.

Posted Sep 15, 2014
Pros: Worth every star plus.
Cons: Nothing.
Location: Close to nottingham city centre , plenty to do nearby .
Stayed here on our wedding night , nice thought with wine in our room complimentary ,also we're given a glass of bucks fizz with our breakfast . Staff were very professional and friendly .
1 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Sep 9, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nottingham

Staff are a credit to the hotel

Posted Sep 9, 2014
Pros: Staff Room Food
Cons: Bar prices a touch strong.
Location: Wollaton Hall 10 mins Nottingham City Centre 10 mins Tram 5 mins, at Phoenix Park Matlock is only 30 mins drive Bakewell 45 mins Buxton 1hr
My elderly Mum and Dad stayed here this weekend for my Mum's birthday and the staff couldn't have done more for her. We also dined in the bar restaurant on Saturday with a party of eight without any reservation and nothing was too much trouble, including requests that were not on the menu. Room was clean and warm. Thank you.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 7, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 4, 2014 on Hotels.com