My wife and I stayed here for 3 nights. The room was spacious and comfortable. The king size bed was great. The AC worked well for when it was hot outside. The Jacuzzi and shower had nice hot water at any time of day. The porch had a really comfortable couch that we spent a lot of time lounging on. All the facilities in the bathroom worked well.
We had an all inclusive package, and they kept the room stocked a few times a day, especially useful for having a steady supply of bottled water.
We ate at 2 restaurants at the hotel: Azul and Piaf. Azul was open at nearly any time of the day. The dinner quality was better than I expected and really tasty. The lunch options were generally buffet style but still pretty good and with a large variety.
Piaf is a French restaurant and was frankly a bit underwhelming. The portion sizes were small and the food was tasty, but I wasn't blown away. If I weren't on an all-inclusive package I probably would have felt like it wasn't worth it.
We also ordered room service at basically all times of the day, even for snacks. The room service food quality was really good, too.
On the day of our checkout, my wife wasn't feeling well, and the hotel was able to let us stay in the comfort of our room for hours after checkout time so that we could go straight to the airport. I was very pleased that they accommodated us this way.
The pool was busy but not overly crowded. Lots of families with loud kids, though.
knutaf from Seattle
Located in the resort town of Nuevo Vallarta, on Banderas Bay, this ultra luxury all-inclusive oceanfront resort has a world …More
Some confusion at checkin and did not get room that we booked but were upgraded. This seemed to be a common occurence in discussions with other guests.
Food is excellent and staff are very friendly and helpful.
Traveller from Canada
Just 10 minutes from Puerto Vallarta International Airport in the heart of the Riviera Nayarit’s flourishing Nuevo Vallarta …More