Beautiful hotel. Staff is awesome, food is really good. Nice size hotel, not too big or too small. Its quiet, relaxing, very enjoyable if your looking for a more laid back atmosphere. Spa is also very nice.
Located in Nuevo Vallarta on the shores of Banderas Bay, this hotel is a 2 km (about 1 mi) stroll on the beach from …More
Overall, we were delighted. Check-in was pleasant, with paperwork and everything brought to us while we sipped our "welcome" beverages in the lounge. We went with our children--ages 10, 7, 4 and 1--and they loved it. The zero-entry pools are great for little people, and the roof-top pool was my 4-year-old's favorite, plus there is a playground if you can withstand the heat. At first, I thought the Resort might have been more family-friendly, but the pools over there were crazy busy and the DJs were blasting music. At the Residences, we had soothing music and a spa getaway atmosphere, as opposed to the party atmosphere at the Resort. Food was fantastic, with lots of options to eat healthy or indulge. Fruit variety could have been better (same selection over and over), but at least it was there. We really appreciated the VIP beach area for guests of the Residences, as it was nice to have a quiet area set aside just for us. Having access to all the food at the Resort was great as well, since the buffet was a great option when we were anxious to get the kids fed quickly. Service at the Residence restaurants was definitely done in "tiempo latino" without the usual American hustle to which we are accustomed. Big bonus: we were NEVER solicited to buy a timeshare. I saw the office that offered tours and ownership, but no one ever called us or approached us about it. Coordinate airport transfer with the hotel! We traveled with Gray Line and paid 4X what a taxi would have cost.
Jennfer from Centennial, CO
Just 10 minutes from Puerto Vallarta International Airport in the heart of the Riviera Nayarit’s flourishing Nuevo Vallarta …More
I have stayed at 13 all-inclusives in MX & Punta Cana. This resort was one of if not the BEST. It was myself, husband & 3 YO daughter for 6 nights. 2 bldgs are private owned condos (mostly empty) & rest is the resort. Check-in was ~5 min. Concierge always friendly and helpful (Alexandria). Rooms were clean & spacious. Balcony was huge. We got a rollaway for our daughter w/ no issues.
Food quality was Amazing. No reservations required. We went b/t 6:45 & 8 each night and no wait. Drinks were tasty (ask for top shelf liquor) and good variety. Entertainment & bartenders could have been more personable/friendly. We tipped, very few did.
Pools were nice and cool but need to play MUSIC. We brought our ipod. There were barely enough chairs. Like others said, they are stringent about drinks around the pool. Ocean and sand are rough. We played blackjack, beach volleyball and boogie boards and did hair braiding on the beach.
Kids club was Awesome & 1 reason we picked this resort. There were hourly activities/events & they give a cell phone for peace of mind. Worked out great. Loved Francia.
As it was late, we only watched 1 show (Circus), it was pretty good. I have seen at other resorts that having the show away from the main lobby area tends to reduce attendance. People get settled after dinner & don’t want to move. Riu resorts have this figured out & get good participation.
GREAT RESORT. Family/couple oriented / Quiet. Don’t look to party-harty here.
Jamie from St. Louis, MO
This Nuevo Vallarta resort is set on the beach a short distance from El Cora Crocodile Sanctuary, Nuevo Vallarta Beach, and …More
I can not say enough positive things about the staff of the Riu Jalisco. They were awesome. The game staff (Memo and Alejandro) were an absolute joy!! They encouraged us at every game and made our experience memorable. This was our first trip to Mexico (on vacation) and the first time at an all inclusive. As long as you go with the right frame of mind, you will have a wonderful trip. First, get involved. The staff works very hard to provide a unique experience for their guests. Engage with them, and they will make your trip a joy. Two, this in not a luxury hotel. The accommodations were great (room size, view, bed, shower, linens, etc...), but you will be sharing your experience with a lot of the local people. Learn a few phrases in Spanish to help you be cordial, and you'll have a great experience. If you don't enjoy Mexican culture, go to Hawaii... Third, you will not find any "Top Shelf" liquors being served. If you want "Top Shelf", pay a lot more money. But, you may not experience a great Mexican vacation.
Lee from California
Renovated in November 2013, the Riu Jalisco boasts new family rooms, an extended lobby, exciting gastronomic options, and a …More