Beautiful resort at wonderful location. The food was excellent throughout our stay, at every restaurant. The Italian restaurant, Lucca, was amazing! The staff overall was friendly, professional, and aimed to please their guests. Service was excellent throughout, and the staff was happy to assist with special requests.The suite we stayed in was beautiful, with a private hot tub on the roof.
Our only suggestion for the hotel would be to pay a bit more attention to the maintenance of the rooms. Although clean, we noticed a couple things in the room that were not functioning properly, such as light bulbs, etc. The evening we arrived our suite actually had no hot water kin the bathroom, and this had not been detected prior to our arrival - causing us to have to change suites the next morning. The staff was very accommodating and apologetic for the inconvenience, however this should have been determined beforehand.
Located in the resort town of Nuevo Vallarta, on Banderas Bay, this ultra luxury all-inclusive oceanfront resort has a world …More
very comfortable and enjoyable stay. tremendous staff, excellent food, and spacious rooms. We had a demi-pool room. great choice for our 11y.o. fishboy. Dining was head and shoulders over any other all- inclusive we have enjoyed. Menus changed through the week at 2 of the restaurants. Short shuttle to and from beach, never a wait beyond 10 minutes to return. Food available at the beach was simple and well done. Stay included an excusion that was fun. Beds were a bit firm, and asked for egg crate pad, which made sleep more restful. They have set the bar high in P.V. Well done Marival Residences!
Traveller from colorado
Just 10 minutes from Puerto Vallarta International Airport in the heart of the Riviera Nayarit’s flourishing Nuevo Vallarta …More
Overall hotel is 5/5 but the stuff behavior is not up to the mark. Especially one of the front desk representative was very very rude even when the mistake was at hotel's end.
I reach hotel at 2:30 pm for check in. Room wasnt ready by the and they asked us to wait for 30 min. By 3pm they requested us to take lunch so that they can finish the room cleaning but when we came back at 3:45 the room wasnt ready yet. Front desk representative was such a non sense person that he said we only guarantee check in by 3pm but we dont guarantee that your room will be ready. With a very rude behavior he said at 4pm that you room will be ready in next 20 min. But then we contacted manager on duty and she changed our room and gave us another one which was ready. Apart from this bad experience hotel is superb.
Traveller from Mex City
Located in Riviera Nayarit, the modern Villa Del Palmar Flamingos Beach Resort and Spa features sweeping views of Banderas …More
Great place, nice staff, food is not perfect but big variety. Great location. I truly expected a bit more, but it was fine overall. Once you have been at their highest hotel, Riu Palace, nothing is good enough. Yet it is a very nice hotel and we had a good experience. Next time we'll definitely will spend the money to stay at the Riu Palace.
Traveller from Houston TX.
This Nuevo Vallarta hotel sits 9 miles from Puerto Vallarta and 3 miles from Splash, a water park; it is within 3 miles of 2 …More
Our stay was pleasant. The food and service were good at the buffet and the Mexican restaurant. We enjoyed the beach and the use of the boogie boards and kayaks. If your guests are on vacation the restaurants/ buffet should reflect those hours. Don't stop serving breakfast at 10:30! If I'm in an all inclusive hotel why am I being given the upgrade of a better meal for a fee? Charge for it upfront and offer it to all your guests. After all that's why we chose an all inclusive!
Traveller from Los Angeles, CA
Well-situated in the Nuevo Vallarta community with access to miles of beach along Banderas Bay, this all-inclusive resort is …More
Everything was good only a couple of minor things in room . To many Mosquitos. We killed one cockroach that was big, maybe a clock radio, a pen and paper to make notes, a directory of services, kids to use kids pool and not the adults pool, swim up bar to have a designated window for ordering drinks only and not to be blocked.
Traveller from San Francisco
Renovated in November 2013, the Riu Jalisco boasts new family rooms, an extended lobby, exciting gastronomic options, and a …More