Just returned from Grand Velas yesterday. 5th time in Puerto Vallarta, yet 1st time at this property. The reviews do not lie. The attention to detail and the overall customer experience are wonderful. From the initial welcome at check in which was topped off by a light shoulder massage, the Grand Velas staff went above a beyond to assure we were comfortable and delighted. The weather is perfect this time of year in PV as well, which just makes the experience that much greater. Special thanks to Jose (Chepe) our wonderful concierge and Gloria who made our evening cocktail experience at the Lobby Bar so special. My wife trul enjoyed the the spa, and all of the amenities it offered. 1st class all the way. Food choices were much better than other all-inclusives. Ask them for what you want, they will deliver! We will be back!
Sun lovers from Michigan
Located in the resort town of Nuevo Vallarta, on Banderas Bay, this ultra luxury all-inclusive oceanfront resort has a world …More
We just stayed at the RIU from Jan 15-19. We had a fabulous time! Our plane arrived before check in so they held our luggage for us so we could head to the pool/beach for some drinks and sun. The food was great. We are not picky so it worked for us. The staff was very attentive and filled our drink order at lunch right away. The pool was fabulous. Sometimes there was a line at the pool bar but the bartenders are the hardest working people there and the line went fast. Tip: Bring a bigger cup so you don't have to go as often. They will fill it up all the way for you! :) The entertainment/games at the pool was great. The RIU friends are hilarious and keep the atmosphere so exciting. The beach was also great. It is not rocky so you can for a dip when you get hot. Plenty of beach chairs/pool chairs but get there early for the best spots. Lots of palm tress so areas go in and out of shade. We went to dinner at the Asian and Mexican restaurant. Both were delicious. But the buffet is good too. Night time entertainment is fun. Different show each night. Followed by dancing in the disco. The rooms were clean which is all that mattered to me. We spent little time there. Almost all of the rooms have an ocean view which is great for watching the sunset. We did stay on the 5th floor so not sure what you can see from floor 1-4. Totally worth the $$ I spent.
Jackie from Chicago, IL
Renovated in November 2013, the Riu Jalisco boasts new family rooms, an extended lobby, exciting gastronomic options, and a …More
We travelled with friends who have been vacationing here for years. This has now become our favourite vacation spot. Villa del Palmar offers a first class resort with exceptional customer service, outstanding cuisine at their restaurants and an extremely safe environment. I would highly recommend this resort for all ages
Debbie from Edmonton, canada
Located in Riviera Nayarit, the modern Villa Del Palmar Flamingos Beach Resort and Spa features sweeping views of Banderas …More
The activities team is the star of this hotel, always something to do between amazing shows and fun games. Buffet was excellent only surpassed by the restaurants that were VERY high quality. Rooms were good but not great, we were in the older portion, didn't spend much time in the room so a small negative for me and my wife.
Alex from bc Canada
This 495-room resort on Banderas Bay's North Shore in Nuevo Vallarta offers a wide variety of recreation from climbing wall …More
This was our second stay at La Estancia, and for the most part, it was as good as the first time. Several of the staff members we met on our first visit, were still there and made every effort to welcome us back. It is generally a lovely resort to relax and enjoy the good service. From the time you arrival, until departure, the staff tries their best to make your stay the best for you.
One issue we had, this time, was the food in La Casona restaurant was not up to previous level. We had steaks that despite being sent back twice, were still way too rare and shrimp, one night that was past its prime. The wait staff tried to remedy situation, but apparently there is new kitchen staff. Hopefully, this will improve in time. Other restaurants are also available at sister resort.
Our room was kept very clean and was quiet. Poolside, Felix and Gabriel, worked hard at keeping us comfortable and we enjoyed the waiters and food at poolside restaurant.
We would certainly consider a third visit in the future.
This Nuevo Vallarta resort is located near the bay, nestled on the beach a short distance from Playa Bucerias, Flamingos Golf …More
We were looking for a hotel that would be child friendly as we were travelling with 22 month old grandson. We were not disappointed, the hotel had a kids area that was fabulous. The grounds and the layout of the hotel and area is beautiful. We were treated very well. The beach is clean and the ocean was safe to go in. If you like to walk, there is miles of beach to explore. The mall is a block away and there is a weekly farmers market within walking distance.
Eva from Alberta, Canada
Set on the northern shore of Banderas Bay, the all-suites Paradise Village Beach Resort and Spa is on a 274.5m (900-ft) …More