Ratings based on 208 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, CO

Beyond excellent!

Posted Mar 15, 2015
The resort was absolutely beautiful and the staff was friendly and warm. We were well taken care of and had the most perfect vacation, wouldn't change a thing. Can't wait to come back!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom sydney

Nice hotel

Posted Mar 10, 2015
Pros: Close to surf spots, plenty for kids to do
Cons: Menu at the pool restaurant too expensive $7 for a milkshake more expensive than home
Good spot for family and surfing in the wet season ,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Taiwan

私人海灘很舒服

Posted Feb 19, 2015
很美,泳池、私人海灘很棒。但位置較偏遠,所以我們進去就只在飯店裡面活動與用餐。陽台花園還有猴子們蠻可愛的。很舒適放鬆的經驗。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth Western Australia

Beautiful location

Posted Feb 5, 2015
Pros: Location, swimming pools, beach, facilities, restaurants and staff
Cons: More dining options
Location: Not in a busy area however feels very safe and secure
We are a family with two boys under 10 and we have stayed at this hotel twice. On each occasion we found the hotel, the facilities and particularly the swimming pools and beach to be ideal. All very luxurious and clean with spectacular location and views. We would thoroughly recommend the hotel. It is not in a busy area however for us that was one of the main attractions and it is only a taxi ride to wherever you want to go. The Hotel and the surrounding area felt very safe for families.
Comment from Hotel Management
Mar 6, 2015 by Yasuda, Hotel Management
Dear Danny , Thank you for choosing Grand Nikko Bali and sharing your “bearutiful” experience her. Thank you for recommending us. We look forward to welcoming you again. Best regards, J-Charles L General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

最高級のホテル

Posted Jan 31, 2015
Pros: バスタブとシャワールームが別になっており、シャワーを浴びと、浴槽の周りがビチャビチャになってしまうこともなく、ボディソープ、石鹸、ハンドソープなどもしっかり用意されています。海外で、ここまでしっかり用意されたホテルは見たことがないです。
Cons: 思いつきません。
日系のホテルと言う事もあって、片言の日本語が喋れるスタッフが、何人かいます。しかも、皆気さくで笑顔で接してくれて、英語も喋れるので、片言の英語しか喋れない人でも、コミュニケーションに困ることがなかったです。 部屋からの眺めは最高で、プライベートビーチは、ビーチマットを朝早くから陣取るようなこともしなくて良く、のんびり出来ます。 ただ、スパの予約は、前日にはしておかないと、好きな時間は、予約出来なかったです。 とにかく、最高級のホテルと言って良いと思います。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Phil

indeed 5star hotel...

Posted Jan 30, 2015
I love the facilities. The place is near the airport and the beach is really nice. A good place to sit back and relax, swim and enjoy the beach. The staffs are friendly and approachable and are always smiling. The room is clean and cozy. If I'll be coming back to Bali, I will choose this hotel again.
Comment from Hotel Management
Mar 6, 2015 by Yasuda, Hotel Management
Dear Liz, Thank you for choosing Grand Nikko Balia and taking the time to share your 5-star experience here. We look forward to welcoming you again. Best regards, J-Charles L General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 大阪

景色は最高 スタッフも親切です

Posted Jan 30, 2015
日系ホテル期待どうりでした 清潔安全 そしてスタッフのサ-ビスが最高 ちょっとしたミスでサンプルを良品と間違えてうけとったのですが あとで気がついたみたいで わざわざ クル-ズ船まで届けてくれました 感謝 また利用します
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2015
WE LIKE IT VERY MUCH AND WE ENJOYED EACH MINUTE WE SPENT IN BALI
Comment from Hotel Management
Mar 7, 2015 by Yasuda, Hotel Management
Dear Anonymous, Thank you for choosing Grand Nikko Bali and sharing your positive experience here. Looking forward to welcoming you again. J-Charles L general Manager
2 out of 5
by A verified travelerfrom canada

Rip off place

Posted Jan 24, 2015
Cost for actual hotel room fine but they rip you off royally at the bars restaurants etc... The pools are nice the ocean nice but NEVER go there for New Years... They charged outrageous costs and forced you to go to this thing.. Over one thousand for three people.. I expected us to be served on gold for that price and there was hardly any dancing.... Ridiculous.. Don't go here
Comment from Hotel Management
Mar 7, 2015 by Yasuda, Hotel Management
Dear kelly, Thank you for choosing Grand Nikko Bali and taking the time to share your experience. We believe in choices and you could have opted over New year for options that suited your needs / requirements. None of the costs that you mentioned were hidden and the feedback we got from guests joining our New Year celebration was that it was great! We look forward to welcoming you again - maybe not over new year? Best regards, J-Charles L General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

ビーチが近いホテル

Posted Jan 19, 2015
日付を間違えてフロントの方に迷惑をかけてしまいましたが、どのスタッフもいつも笑顔で対応してくれました。