Ratings based on 56 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler

Hotel was great. Pool was chilly. Great Breakfast.

Posted Aug 5, 2014
Pros: The staff.
Cons: The one really bad thing that happened was that there was a wedding party that was so loud we were up a large part of the night. :(
Location: Great Shopping. Easy expressway on/off.
Staff was great. Super friendly. Clean rooms. Great kitchen.
4 out of 5
for Getaway With Friends
by Frequent Traveler from O'Fallon, MO

Great location

Posted Jun 22, 2014 on Hotels.com
I have stayed here before and was very satisfied but this time the only room available was a handicap room which I was not made aware of when I booked on-line. The vanity area had no counter space and no drawers so getting ready was harder than usual but bed was comfortable and location was great for my purpose.
5 out of 5
for Everyone
by david from eden, wy

Nice hotel. Safe area

Posted Jun 6, 2014
Great staff! Bed a bit hard. Pillows not that good. Nice kitchen
5 out of 5
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 22, 2014 on Hotels.com
5 out of 5
for Everyone
by Jo from AR

Nice hotel

Posted May 19, 2014
Cable was out for 12 hours. Everything else was fine.
5 out of 5
by Happy from O'fallon, MO

Posted May 14, 2014 on Hotels.com
Close to all sights. Staff was very friendly and helpful. Will stay there again.
1 out of 5
by A verified traveler

Not Helpful

Posted May 5, 2014
We booked a room with the winery package and then were informed when we got there that there was in fact no winery package. It still shows it on their homepage.
Comment from Hotel Management
May 7, 2014 by Rachael, Hotel Management
Thank you for taking the time to provide us feedback concerning your recent stay with us, and sincerely apologize for the miscommunication and confusion during your check in, regarding your wine package. The inconvenience this may have caused you is unacceptable and not indicative of the service we provide. We have used this instance as a training tool to avoid future incident. Once again, please accept our apology and hope you will give us another opportunity to serve you in the future.
4 out of 5
for Families
by Mark Karkoska from Chicago

okay but nothing special

Posted May 3, 2014 on Hotels.com
Room was big but nothing special. The hotel ac unit was right outside the bedrrom window and was loud. Unable to switch. Couch and chair was wore, would chose another hotel if given a choice
5 out of 5
for Couples
by David Gordon from St. Louis

Perfect Getaway!

Posted May 2, 2014 on Hotels.com
Really enjoyed the stay!!
5 out of 5
for Personal Event
by Laurie O from Geneseo, IL

Very comfortable and quiet

Posted Apr 30, 2014 on Hotels.com
We stay at this hotel quite often and have never had a problem. Always exceptionally clean and quiet. The service is always great and the breakfast is a big plus. We feel right at home every time we stay here.