Ratings based on 1,616 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, ca

Location location location!!!

Posted Mar 31, 2015
Location location location! You can mix business and pleasure here. Right next door to Ala Moana Mall, walking distance or $2 shuttle hop away to Waikiki Beach, a few small blocks from catholic church, convention center, etc. Hotel lobby is big, wide, fresh and clean, not ostentatious but beautiful in a business-like way. Check-in and check-out is always a breeze. Been here 5 times. Seen lots of airlines personnel - pilots and stewardess checking in and out. Hallways and rooms are clean and smell fresh. Front desk, parking, housekeeping personnel are polite and friendly, helpful, very good at their job. Price is good, or maybe a bargain, considering the location and accommodations.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Honolulu

Close to shopping

Posted Mar 28, 2015
Pros: Close to shopping
Cons: Lower cost restaurants
Location: Concierge very helpful...Tour buses available
Adequate accommodation. Close to mall food court for a variety of eating experiences
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
Pros: it was close to a nice beach and close to the airport
Cons: need the café to be open during lunch time. the mall hours should be over at 9ish.. very loud parking lot.
went for work, didn't have much down time. so did not get out a whole lot which meant going to the ala moana beach was convenient. the mall would be good to go to on a rainy day.. But really who should go shopping when your in Hawaii. The last thing I want to do is go to the mall. It was very loud and noisy in the parking lot.
Comment from Hotel Management
Mar 27, 2015 by Bill, Hotel Management
Mahalo for allowing us to host you and we apologize for any inconvenience. Please hurry back soon when your travels take you back to our beautiful Island. Warmest Aloha
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Pleasant!

Posted Mar 24, 2015
Pros: Signature Restaurant on the 36th Floor - Excellent Food & Service
Location: Ala Moana Shopping Centre! 'Nuff said ! :)
Stayed 2 nights at the end of Feb '15. Room clean but bathroom a little cramped with the door almost hitting the toilet. Very close to the Ala Moana shopping centre. Spent our last 2 days in Honolulu shopping there! Staff Friendly and Helpful.
Comment from Hotel Management
Mar 27, 2015 by Bill, Hotel Management
Mahalo for the kind words and we look forward to hosting you soon. Warmest Aloha
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MICRONESIA

Posted Mar 22, 2015
I ENJOYED MY STAY VERY MUCH. THE HOTEL STAFF WERE VERY CUFRTOUSE AND HELPFUL.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

ビーチパーク、買い物いずれも便利

Posted Mar 20, 2015
Pros: 利便性、部屋の快適さ、ホテル内のレストラン、コンビニの充実度など言うことなしです。
Cons: iPhoneなどのデバイスで音楽が聴けるスピーカーなどがあればなお良い。
Location: アラモアナビーチパーク、アラモアナショッピングセンター
オーシャンビューの部屋に滞在しました。サンライズからサンセットまで最高に気持ちのよい時間を過ごすことができました。とにかく便利です。ワイキキまでの移動も全然問題なし。1階にあるコンビニがさらに良くなっていてビックリしました。 以前山側の部屋にも滞在したことがありますが、やはりあまりおすすめできません。このホテルはオーシャンビュールームが良いと思います。
3 out of 5
by A verified travelerfrom Salt Lake City, UT

Not close to beach, but close to mall

Posted Mar 19, 2015
Room was small, especially when my husband joined me later in the week. Coffee maker in the room makes awful coffee, so you have to walk over to the mall for a decent morning pick-me-up (no coffee shop downstairs). Front desk staff was accommodating, but reserving through expedia creates complications (we can't make any changes to your room unless you go through expedia). It's a hike to the beach, through traffic. On the plus side, the 26th floor restaurant happy hour is terrific (drinks and food).
Comment from Hotel Management
Mar 21, 2015 by Bill, Hotel Management
Mahalo for the kind words and we look forward to hosting you soon. We will soon be announcing some terrific news that will make your next stay even more enjoyable! Warmest Aloha
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel located close to shopping/business centre

Posted Mar 18, 2015
Pros: Quick Internet services and clear TV with great channels.
Cons: Nothing
Location: Shopping and easy excess to bus services to go to business meetings at Honululu
Just enjoyed the location and the easy excess to other facilities
Comment from Hotel Management
Mar 21, 2015 by Bill, Hotel Management
Mahalo and hurry back soon to our beautiful Island.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

[Great hotel]. We really enjoyed the stay.

Posted Mar 18, 2015
Pros: The room size was on the smallish side. The view isn't great - too many buildings nearby blocking the window view.
Location: Ala Moana Mall.
We had a lovely time at the Ala Moana Hotel. It was close to the Ala Moana Mall, and central to many retail locations. It's a central location for those who need to rely on transit and foot.
Comment from Hotel Management
Mar 21, 2015 by Bill, Hotel Management
Mahalo for the kind words and we look forward to hosting you soon. Warmest Aloha
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TOKYO

便利で大好き。

Posted Mar 18, 2015
Pros: 清潔さ。 安全性。
Cons: シャワーの水の量が弱すぎる。
Location: アラモアナショッピングセンター ワードセンター ウォールマート
CITY HOTELといった感じだし、日本人よりアメリカ人、ビジネスの人も多いので田舎臭くない。パーキングもアラモアナショッピングセンターを使えば1日中泊めていられて便利。私はたぶんもうここ以外泊まらないと思います。全てにおいてとても便利です。