Ratings based on 1,722 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 横浜

Posted May 26, 2015
Pros: ショッピングセンターが、そばにある事と、電子レンジがあることです。
Cons: 狭くても、ソファはいらないので、食事ができるテーブルを置いてほしい。
アラモアナショッピングセンターがそばなので、とても便利でした。 ただ、コナタワーの方に泊まったのですが、とても狭く、部屋で食べる時に 不便で、ベランダもなく、残念でした。 砂糖やコーヒーミルクなどの補充がきちんと出来ていませんでした。
3 out of 5
Recommended
for Everyone
by A verified traveler

普通のビジネスホテル

Posted May 26, 2015
ショッピングするにはいい場所だと思います。洗濯してあるはずのバスマットに髪の毛がついていたのが気になりました。
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom 愛知県

ワイキキのホテルより少し安く泊まれる

Posted May 24, 2015
Pros: 兄弟2人で行ったのでダブルベッド2台の部屋を指定できた。
Cons: 一階レストランの内容の改善
Location: 観光で行ったのではないのでよく分からない。
ワイキキには一寸歩くがドンキホーテにも近く日本食品のスーパーが近くにあり便利だと思う。しかし予約では「Standard Room, Partial Ocean View (Waikiki Tower) 」であったが海はほんのわずかしか見れない部屋だった。 まあ、料金もそこそこだったからあまり不満はない。朝食を一階のレストランで食べたが味は良くなかった。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stafford, VA

Nice Hotel Close to Ala Moana Beach & Park

Posted May 23, 2015
We enjoyed very much our stay at this hotel! Staff was friendly and hotel was clean! We traveled to Honolulu to compete on Honolulu's Thiathlon! This hotel was within walking distance from the race (Ala Moana Beach) It was very convenient and easy for us to get there with all our equipment at 4am!
Comment from Hotel Management
May 25, 2015 by Bill, Hotel Management
We are pleased that you enjoyed your stay. Please hurry back soon so that we may host you again. Mahalo and Warmest Aloha
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

買い物、食事に便利で安心!

Posted May 23, 2015
Pros: 利便性、部屋の清潔さ
Cons: kona towerのマウンテンビューのため駐車場しか見えなかったことが残念でした。
Location: アラモアナショッピングセンターのリニューアルがとても楽しみです。
アラモアナホテルには、十年近く前に宿泊したことがありましたが、リノベーション後のお部屋は清潔で快適でした。 また、フロントのスタッフはとても親切で早めにチェックインできました。 ホテルの周辺には、ショッピングセンター、スーパーマーケット、レストラン等が充実し、滞在中は時間が足りない位、ステイを存分に楽しみました。
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to beach and shopping.

Posted May 21, 2015
The hotel was clean, the people that worked there were very friendly and helpful. The workout room was great and so was the pool area. Everything was very CLEAN. I will definitely stay there again.
Comment from Hotel Management
May 25, 2015 by Bill, Hotel Management
Mahalo for staying with us. Many visitors find the Ala Moana Hotel to be the perfect base to enjoy all the attractions our Beautiful Island has to offer.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

立地の利便性

Posted May 20, 2015
Pros: 利便性
Cons: アメニティーの石けん、シャンプーは安っぽい。綿棒やコットン、かみそりなどは置いていない。 家具や絨毯にシミなどがあり古さが目立つ。
アラモアナショッピングセンターに直接、歩いて行ける連絡通路がある。 Kマート、ロス、スーパー、が徒歩圏内。 アラモアナのバス亭から各方面へのバスが出ている。 ホテル内に遅く迄空いているコンビにあり。 ワイキキのホテルの様な喧噪はなく静かで落ち着いている。団体客もあまりいない。 会議やパーティー、など地元の利用者も多い。 エレベーターにルームキーが必要でセキュリティーがなされている。 日本人の案内カウンターがある。
2 out of 5
by A verified travelerfrom Playa Del Rey

Stay away!

Posted May 19, 2015
Cons: Upgrade the bed and bath linens. Remove sofa and put in a larger bed.
Location: Great shopping and walking distance to beach.
We stayed at this property pre AND post cruise. Both times, the rooms were tiny. When I booked our reservations, I opted for a queen bed. The bed was much smaller than a queen with two small, lumpy pillows. The bedding on the bed was thin and worn as were the bath linens. The overall size of the room was also tiny. If you have cruise luggage or staying here for more than a couple days, find another hotel. The carpet and tiled flooring were filthy. The plumbing in the bathroom, in both rooms, operated opposite; getting water required a clockwise turn - frustrating! You can imagine every time I went to turn off the water, I got soaked! There were a couple good things: the hotel is attached to the mall; the TV was large and HD; there was a refrigerator, microwave, and coffee maker.
Comment from Hotel Management
May 25, 2015 by Bill, Hotel Management
We appreciate you bringing these matters to our attention for it is only through your caring concern that we improve and live up to the standards you, our valued guest, deserve. We will soon be announcing some terrific news which will address some of the “opportunities” you mentioned.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location, bit noisy

Posted May 18, 2015
The side of the building didn't overlook the best part of town. We were on the 10th floor & the noise from the street below we could hear quite clearly with the door shut.
Comment from Hotel Management
May 26, 2015 by Bill, Hotel Management
Mahalo for staying with us and f we apologize for any inconvenience. We appreciate the valuable feedback which we will share with the staff; hurry back soon. Warmest Aloha
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
staff great, location fine but room experience not the best - located directly across from lifts, ice & vending machines.
Comment from Hotel Management
May 25, 2015 by Bill, Hotel Management
Mahalo for staying with us and we regret any inconvenience you encountered. Our aim is to earn a "WOW" next time you stay with us.