Ratings based on 961 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Guangzhou

The Ambassador Hotel Fit Our Needs

Posted Oct 23, 2014
Pros: Convenience and location in Waikikii plus reasonable room rates.
Cons: Looking at the big picture I can not really imagine how to respond to that query. Overall the Ambassador Hotel does a fine job for the budget minded t
Location: Location is very good for Waikiki. Walk to shopping & Waikiki Beach.
Great location in Waikiki. Very reasonably priced. Convenient for shopping (walk or ride the trollies) easy stroll to Waikiki Beach, staff very courteous, room spacious, kitchen facilities (range, refrigerator, & utensil ware) are available for flexibility, Expedia service person available every day to help arrange side trips. Overall The Ambassador Hotel fit our needs quite nicely. Would consider booking again when returning to Hawaii.
1 out of 5
by A verified traveler

Service was so bad that I didn t even stay there.

Posted Oct 22, 2014
I could not even get acknowledged by bell hop. I sat in car waiting for half hour+ for any acknowledgement so I stayed elsewhere
2 out of 5
by A verified traveler

A Hotel to avoid at Honolulu, Hawaii.

Posted Oct 21, 2014
Pros: The bottle thing is interesting.
Cons: The living condition, specially interior condition of rooms.
The hotel is terrible in my opinion. The room is a little old in everything, specially the table and two chairs, which are too dirty to sit on. The parking lots in the hotel is very limited and are charged $25 per night. The staffs are ok but overall this hotel is a old one.
1 out of 5
by A verified traveler

I don't think stay in this hotel again

Posted Oct 17, 2014
Location: location is good.
Room are small, furnishing are old . Refrigerator &Air conditioner makes strong noisy.
Comment from Hotel Management
Oct 20, 2014
Thank you very much for your comments. I am sorry to hear that you were not fully satisfied during your visit with us. We take your comments seriously and will strive for improvements for the future. Much Mahalo Roy Yamamoto General Manager
Comment from Hotel Management
Oct 19, 2014
Thank you for your comments and rating. I am very sorry to hear that your stay with us was unsatisfactory. We appreciated your business and thank you for your patronage. Roy Yamamoto General Manager
2 out of 5
by A verified traveler

Not a great stay all around!!

Posted Oct 16, 2014
Just wasn't great,very unhappy, and not pleased with this hotel!
Comment from Hotel Management
Oct 19, 2014
Thank you for your comments and rating. I am very sorry to hear that we did not meet your full expectations during your visit with us. I thank you for your patronage. With much Mahalo Roy Yamamoto General Manager
Comment from Hotel Management
Oct 19, 2014
I am very sorry to hear that your visit with us was not fully acceptable. We appreciate your patronage and thank you for your stay with us. Much mahalo Roy Yamamoto General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

No concerns.

Posted Oct 12, 2014
Pros: Accommodating staff
Cons: None
Location: Near Waikiki Beach. Many shuttle services, however, could pick travellers up near this hotel.
The hotel was sufficient for the needs of my trip (vacation and business conference). Thank you!
Comment from Hotel Management
Oct 14, 2014
Thank you very much for your comments and rating. I am happy to hear that we met your requirements during your visit with us. We thank you for your patronage and much Mahalo! Roy Yamamoto General Manager
2 out of 5
by A verified traveler from MD

Go elsewhere

Posted Oct 12, 2014
I reported a slow drain 4 times before someone came with a plunger. It worked for 5 minutes and was slow again.
Comment from Hotel Management
Oct 14, 2014
I am sorry to hear about your plumbing issue and it took so long for a maintenance representative to service your room. Your comments will assist us to better our services in the future. Much mahalo Roy Yamamoto General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Reno, Nv

Ambassador Inn

Posted Oct 10, 2014
It was a nice hotel, they came in n cleaned it up daily n even washed the dishes we had left from the nite before. They made the bed n stocked the towels n soaps. We had a nice quiet Room.
Comment from Hotel Management
Oct 12, 2014
Thank you very much Big R for your kind comments and ratings. I am glad to hear that your stay with us was an enjoyable one. We look forward to your next visit, when you return to the Hawaiian Islands. Much Mahalo Roy Yamamoto General Manager
2 out of 5
by A verified traveler

Over priced..old building

Posted Oct 9, 2014
Cost to much not worth the money.rooms were all peeling rats in bathroom mold
Comment from Hotel Management
Oct 12, 2014
Thank you for your comments. I am sorry to hear that we did not live up to your full expectations during your visit. We appreciate your patronage. Mahalo Roy Yamamoto General Manager
2 out of 5
by A verified traveler from Colo Spgs, CO

Reasonably priced hotel close to Waikiki beach.

Posted Oct 8, 2014
Pros: Price, staff, and proximity to beach.
Cons: Coffee, but in rooms may be too expensive (may raise rates}.
Location: One block from Waikiki Beach, need I say more?
Staff was outstanding - helpful in getting honest taxi driver to go to the airport and waived a fee (one night stand for us. Cooled water was available in the lobby for water bottles - nice. Room was clean. There was no coffee pot in the room or lobby - we had to go outside to a "Starbucks-type" coffee shop. We wouldn't recommend this hotel to friends because most of them are willing to pay more for a higher quality place - we were watching a tight budget so it worked for us.
Comment from Hotel Management
Oct 12, 2014
Dear tom and Mel: Thank you for your comments and ratings and your kind words about our staff. I am sorry that the rating did not reflect a full satisfactory level of expectation during your stay. I hope you will again consider another visit to our property while we continue our renovations and improvements. Much Mahalo Roy Yamamoto General Manager
Comment from Hotel Management
Oct 12, 2014
Thank you for your comments and rating. I apologize that we didn't meet your full satisfaction during your stay with us, but happy to hear that our staff provided you with great service. Mahalo for your patronage. Roy Yamamoto General Manager