Ratings based on 1,280 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby John from ohio
Nice hotel.Posted Nov 15, 2013
Not the top of the line. Very comfortable. Staff vrry courteous.
for Everyoneby Bob (e) from Florida
Awesome Excellent HotelPosted Nov 13, 2013
Cons: Carpet in rooms
Location: See above
We came across the Aqua Palm on the internet and were not completely convinced it was the right place for us as it was so reasonably priced. As we found out upon arrival, the location, room, pretty much everything was above our expectations. We were very impressed upon our arrival with the staff, cleanliness, appearance, location, etc. The value for this hotel is incredible as it is located right in the heart of the "action" and is only a short and delightful walk to the incredible beach. We will definetly stay here again and will strongly reccomend it to everyone/anyone. And no we don't know any employess etc. It was our fist visit to Hawaii (certainly not our last)
for Everyoneby A verified traveler
Posted Nov 6, 2013
Pros: reasonable price, extra sofa bed in room--
Location: convenient to restaurants
helpful info on transport
for Everyoneby merikay from Based in Chicago
Good location to catch buses and trollyPosted Nov 6, 2013
Across the street from Hilton Hawaii Resort w/ path thru to beach. Outside seating at Hilton in Benihana recommended for an inexpensive meal next to the water wheel. Hotel provides free beach towels and daily apples. Thursday nite three piece band, drinks and veggies w/ chips. Small pool but nice was never crowded. Exercise room VERY basic with good size weights.
for Everyoneby A verified traveler from sydney, australia
Great stay!Posted Nov 5, 2013
Comfortable hotel, nice location distance wise between ala moana shopping centre and Waikiki beach. Friendly staff and probably the most comfortable hotel bed I've ever slept on.
for Everyoneby A verified traveler from St. Louis, Mo.
Had a pleasant stay.Posted Nov 5, 2013
Cons: A hotel shuttle would have been great.
Location: Shopping, beach close and numerous restaurants.
Very nice and helpful staff.
for Everyoneby Jim from Edmonton Alberta Canada
Poor Aqua Hotel, for the price it should be betterPosted Nov 1, 2013
Pros: Nothing really, the Aqua Surf Hotel is much better for the price. I was a Kamaina and didn't get a better rate.
Cons: Lower the price, free up parking spaces for hotel guests, speed up the elevators so they all function. close it down!
Location: Ala Moana shopping mall, Ala Moana beach park, Ward Warehouse, fishing, running, Iolani Palace, the legislature, Diamond Head, Punchbowl
The elevators are slow and small, parking is too expensive for what you get and the parkcde is terrible and hazardous. I had no balcony either. In Hawaii with no balcony. the television system was terrible too. No light in the shower either so dark whilst in the tub.
for Everyoneby BuckeyeTraveler from Ohio
Close to beach. Great price but needs attention.Posted Oct 31, 2013
Pros: Location and friendly helpful staff.
Cons: Upgrades are needed. Needs a curved shower rod in room 909. Change out aging fixtures and furnishings.
Location: IHOP conveniently located in lobby. ABC Store just around corner. Beach minutes away. Public transportation steps away.
Stayed 4 nights then left for 2 nights in Maui then stayed one more night before flying home. Was a little disappointed in the older appearance but overlooked it because of the location and price. Maybe housekeeping was having a bad week but my rooms had multiple issues...2 noticeable holes in desk lamp, holes and a stain on drapes and on carpet. I think just a sign of age. Bed was comfy...a big plus. Bathroom had a very small tub..definitely not full size..and no curved shower rod so space was very tight and I had to turn sideways to avoid touching the shower curtain. One long blond hair was in back of shower stall when I arrived and remained in the shower stall all 4 days. I have black hair. I left it to see if the stall would be wiped down by housekeeping. It wasn't. Did see one small bug in bathroom but I think that comes with the climate and surprisingly it didn't concern me that much...normally I would have immediately checked out if I saw a bug. Came back for 1 more night before flying home...yes I gave it a second chance because of price and location. Second 1 night stay was even worse. My niece who lives on the island joined me for the last night of my stay and when she pulled out the sofa bed it was horrible. After a call to the front desk and housekeeping...well 4 calls because no one answered the first 3 times we dialed...we were eventually moved to another room...it gets worse so I took pictures. I'm not a hotel snob but I expected better given the reviews.
for Everyoneby A verified traveler
Nice hotel close to the beachPosted Oct 30, 2013
Loved the view from our hotel. Close to the beach and shopping center. Great restaurants on the beach.
for Everyoneby kenny from wa
Good location to anywhere.Posted Oct 26, 2013
Pros: Price n location.
Cons: Parking for drop off n pick up in front