Ratings based on 1,401 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Other
by A verified traveler

Hotel well located

Posted Sep 28, 2014
Pros: The location
Cons: The plug opening and closing mechanism in the bathroom was inoperable. Clearly routine maintenance was required as the mechanism was seized by rust.
The staff were excellent and very friendly. The room safe was not user friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Renovations in progress

Posted Sep 23, 2014
Pros: Location
Cons: Inform of renovation prior to accepting reservation.
Location: Great location; close to beach & shopping. Within walking distance to Ala Moana mall & many restaurants.
Hotel location was great. Hotel staff was good. Hotel was under renovation: Lobby was a mess. Hotel pool was not useable. Ice maker on 4th floor was out of order (had to go to floors 6, 8, or 10) for ice. Would NOT have stayed at Aqua Palms if I had known that it was in the middle of renovating.
4 out of 5
Recommended
for Everyone
by A verified traveler from chen

Nice hotel close to ala moana shopping mall

Posted Aug 28, 2014
3 out of 5
by A verified traveler from korea

generally ok

Posted Aug 28, 2014
Pros: pubric transpotation
Cons: little bit old
Location: huge shopping center
Aqua Palms is located between Ala Moana shopping center and waikiki beach. 5~10 minutes walk to the shoppong center 30 minutes to waikiki beach. The pink line troully stops right front of the hotel gate, that is awesome. Ihop is right next door,and nice american diner is right after next door.
4 out of 5
Recommended
for Everyone
by A verified traveler from moved to Hononlulu

nice hotel close to beach

Posted Aug 21, 2014
Pros: close to beach and comfortable, worth the extra money from some of the less expensive hotels
Location: close to beach, shopping and resturants
staff was friendly and helpful. room was clean and comfortable. good value for the money
4 out of 5
Recommended
for Everyone
by A verified traveler from Wellington, NZ

Good location

Posted Aug 16, 2014
Good location and value for money. Staff were friendly and very accomodating.
5 out of 5
Recommended
for Everyone
by A verified traveler

City view

Posted Aug 6, 2014
Everything was find i have no complain everything was close to hotel good customer service great staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Good hotel for the money

Posted Aug 4, 2014
Pros: Friendly staff, comfortable rooms, convenient location
Cons: Carpet needs to be replaced.
Location: On busy Ala Moana Blvd., convenient to beaches, other hotels, and restaurants. Close to Ala Moana shopping center.
Aqua Palms is an older hotel which has kept its original charm. No bells and whistles, but a clean room, friendly staff and adjoining parking. Convenient location. A bit noisy with the morning traffic and other activities, but the interior was quiet. No loud parties at all hours. Carpet could use a redo. If they shampoo it one more time, they're liable to hit flooring. Bed was comfortable and bathroom was miniature but very adequate.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Extremely close to the beach, great location

Posted Jul 7, 2014
This hotel was very close to the beach, and about a 10-15 minute walk to the Royal Hawaiian shopping mall and Ala Moana mall. There was also a trolley that stopped right at the hotel, which made getting around easy as well. The hotel itself was very nice, the rooms were very clean and quite spacious, and the hotel staff were extremely helpful and friendly. Would definitely stay here again!
4 out of 5
Recommended
for Families
by A verified traveler from Auckland, New zealand

Lovely hotel near beach

Posted Jul 2, 2014
Pros: I loved the aqua colour theme and clean beach towels as needed, I appreciated the smiling staff and efficient storage of my luggage after check-out.
Cons: Metal chairs really hard to move and insufficient room between desk and bed to leave chair out. Lanai doors locked so no tropical air or night views.
Location: Excellent situation 1 block from beach, easy walk to lovely beachfront restaurants, shops and water activities and Ala Moana Centre.
I was really happy with the location of Aqua Palms, towards the yacht harbour end of Waikiki where it is more peaceful and less crowded than the centre of Waikiki. The staff were smiling and helpful which enhances your experience especially when you are travelling alone like me. I enjoyed not needing a car, an entertaining trolley ride took me from the door anywhere too far to walk such as the Aquarium and Diamond Head. It was great being a few minutes walk to the beautiful beach, shops and eateries and being surrrounded by warm, fragrant air day and night. You can exchange your Aqua Palms beach towel as needed for a clean one, which is a great system. I especially enjoyed watching Hawaiian hula dancing and singing and eating fresh tropical food