Ratings based on 862 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manitoba Canada

Great experience

Posted Oct 9, 2014
Pros: Location!
Cons: Rooms bit dated but your holiday is spent exploring not in the room!
Location: Waikiki endless restaurants and shopping .
Excellent location!!! Minutes from Waikiki and endless restaurants and shops (walking distance). Staff was friendly and very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from daddona

Last minute bookin. And well worth it

Posted Oct 4, 2014
Two days. King size bed. Amazin Ac. Need I say more
2 out of 5
by A verified traveler from Louisville, KY

Wireless internet is horrible, Parking is a joke

Posted Sep 30, 2014
Pros: Friendly staff, even though there was nothing they could do about the internet
Cons: Internet, parking, and provide some towels! It's hawaii!
They charge you parking, but can't guarantee parking...doesn't make sense. I am self-employed and I am always working. The internet would work maybe 30 minutes out of my 8 hour day.
3 out of 5
Recommended
for Everyone
by A verified traveler from australia

Was a bit old and shabby

Posted Sep 21, 2014
Pros: Staff were very friendly
Cons: Needs a total overhaul, with everything updated.
Location: I haven't been to Waikiki for several years and found it very daunting, lots of homeless people there which was very off putting.
Hotel was ok, a bit old and shabby, not a real nice part of town. Staff were very friendly and accomodating. We had no hot water! Basic facilities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient, good location.

Posted Sep 14, 2014
Pros: The staff were lovely and location was great. We had two toilets in our suite which was very handy with 5 people. Well serviced room.
Cons: Room was set up to cater for 4 people even thought it was 3 bedroom suite. Needed to have more plates, cutlery and seating for at least 6 people.
Location: Fantastic location, supermarket around the corner, trolley stop near by. Waikiki beach a short walk away and lots of shopping near by.
Staff were friendly and helpful. The room was well maintained with it being serviced every day however we did find the floor quite slippery and this was a bit of a hazard with two young, active boys. The location was very good with Waikiki beach being less than a 10 minute walk away, a supermarket and trolley stop being just around the corner. We stayed in the three bedroom suite but the third bedroom was disappointing as it was simply a bed in a curtained off area of the lounge/dining room area. With our deal we had free wifi that was supposed to be high speed however it constantly dropped out and was very unreliable which was a bit inconvenient. It was handy to have the use of washing machines and dryers but felt that the cost of $3.00 each to use was quite high. The air conditioning in the suite was good and it was very handy that we could adjust it to our comfort level. Overall a good experience and we would stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler from australia

Great location

Posted Sep 13, 2014
Pros: See above
Location: See above
Close to beach, restaurants, friendly easy going staff. Bar attached to hotel sold great maitais. Basic hotel room but clean, hair dryer, fridge, everything you need, enjoyed managers weekly "drinks and nibbles", nice music. Would stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2014
Quality shopping &restaurants walking distance, staff very personable, negatives: parking minimal, street noise late night excessive (motorcycles)
3 out of 5
Recommended
for Families
by A verified traveler from hilo

Close to all things good, easy parking

Posted Sep 5, 2014
Pros: Location
Cons: have all down and very helpful
enjoyed my stay, really used and enjoyed travel desk. Was very helpful and I knew what was told me was actually what went on.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Very nice, clean and convenient.

Posted Sep 5, 2014
Pros: My wife an I were very pleased with room cleanliness and modern look. The staff very polite and nice.
Cons: Can't think of anything really.
Location: Very convenient, close to beach, shopping and restaurants.
The hotel room had very nice view to the street with a big balcony.
1 out of 5
by A verified traveler from earth

room sucks

Posted Aug 31, 2014
did not apriciat 100 deposit,not told about by expidea,people spying on me,did not get rest,and did ask for smoking room,there was none ,got no rest,very rude desk people.