Ratings based on 4,344 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Hotel close to the beach

Posted Jun 24, 2015
I dislike the most that they force you to pay the "amenities fee" for the breakfast that consists of bread only. Even if you do not eat the breakfast everyday you still have to pay. The bathroom floor were extremely dirty, everything else was great.
1 out of 5
by A verified traveler from San Diego

Terrible experiences

Posted Jun 24, 2015
the amenities are terrible. The wall doesn't block much of the sound. The bathroom is so small and crampy. I had to switch to an ocean front room. The junior suite felt like a motel room. It's not worth the money. And what's with valet parking...
3 out of 5
by A verified traveler from Los Angeles, CA.

Posted Jun 24, 2015
Tiny room, uncomfortable bed & pillows, bathroom needs updating. The "breakfast" was not great.
3 out of 5
by A verified traveler from 東京

ビーチが目の前の眺めの良いホテル

Posted Jun 23, 2015
アップグレードして頂き、23階のお部屋で眺めは最高でした。 しかし星が3.5個ついていましたが、完全に3つが妥当です。部屋は狭いし、内装は全てが古いです。チェックイン時もスタッフはスタッフ間のおしゃべりが忙しく、片手間で手続きをすることが当たり前のようでした。 朝ごはんは、ミニマムですがフルーツもあり良かったです。 海から近いのでそこが一番の売りだと思います。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2015
Small bathrooms and room temp needs to be cooler. Temp outside was very hot and just wanted cooler room to cool off
1 out of 5
by A verified traveler

Posted Jun 23, 2015
not clean, uncomfortable, bad breakfast, and annoying.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York City

Daily Paradise

Posted Jun 23, 2015
My friend and I had a view of Waikki Beach which was a daily treat. We were able to watch the sunrise and sunset. Hotel staff was friendly and helpful. Room was kept clean by our wonderful housekeepers. There was a resort fee and parking fee but it is like that everywhere you travel so that did not matter. Breakfast by the beach and they give you these mini coolers. Free beach chairs and towels to rent. Would love to come back and would be great if they offered to returning customers.
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Nice, close to beach, boarding location for tours

Posted Jun 23, 2015
Pros: Location
Location: Beach Shopping Transportation hub Zoo Aquarium
The hotel and staff was very nice. The atmosphere was quiet and pleasant. This hotel is one of the main bus stops for many of the tours and events that people can attend making those events easily accessible. The Bus also runs close to the hotel so more local attractions can be accessed as well. The zoo and aquarium are within walking distance (even for me). The beach is right across the road. Shops are also very close. The rooms are large and comfortable. We did have a maintenance issue during our stay but they were very quick to send someone to fix it. Many rooms have a great view of the beach and ocean (not all but most).
3 out of 5
Recommended
for Students
by A verified traveler

Posted Jun 22, 2015
Pros: Close to beach and activities
very small rooms. Very small bathroom. Hidden costs.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Beautiful views and prime location

Posted Jun 22, 2015
This hotel is everything you can ask for . The amenity fee you pay is well worth it and came in handy when we needed to grab and go . Also pay extra for the ocean view and you will wake up in paradise