Ratings based on 772 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice hotel, close to beach, restaurants, and shops

Posted Jul 28, 2014
The maids didn't get to our room until 5pm, which is about the time we returned from our day activities to get ready to go out for dinner. Very bad timing. Very nice hotel otherwise.
4 out of 5
Recommended
for Everyone
by A verified traveler from ulladulla australia

Clean, nice hotel close to beach

Posted Jul 27, 2014
Pros: The convenient position to beach and amenities
Cons: Beds could do with an overlay they are very hard
Location: Resturants, fast food, ABC stores, beach, bus and tram location
Friendly staff, room decent size but bedding not so comfortable, kitchen well equipped, good laundry facilities, pool, close to beach, easy walk into main shopping area, close to pink line tram to shopping Centre, fantastic views over diamond head and the beach. Very convenient for 5 women travellers looking for the convince of cooking facility but close to restaurants as well.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Not Fancy, But Comdortable!

Posted Jul 24, 2014
We had a condo on the 12th floor. I did reserve a room with 2 twin beds, but when we got there, I was told if we wanted it I had to ask someone to come up and move the two apart, the only problem was if they did that you couldn't get in the closet! So we had to settle for sleeping together in a queen. Idk why they offer the twins when it is obvious it would not work in that size room:/ other than that the stay was pleasant. Every time we asked for towels or coffee it was provided. Pool kept nice and clean. Beach a short walk and kitchen handy!
3 out of 5
by A verified traveler from BC

Waikiki Location

Posted Jul 23, 2014
Our soccer team all stayed together to play in a tournent in Hawaii.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairfield, CA

Waikiki Vacation

Posted Jul 22, 2014
Pros: Within walking distance of the beach, shopping and restaurants.
Cons: The space under our door was about 2 inches. The light came in and we had to put a blanket in front of it to sleep in the pull out couch.
Location: Beach, access to trolley. Within walking distance to everything.
Enjoyed our stay for the most part. The pool area is on the side of the hotel that gets a lot of wind and was chilly when not in direct sun. Other than that, the location is good. The service was food.
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

nice hotel close to beach

Posted Jul 21, 2014
Pros: all
Cons: elevators
Location: walking close to everything
have stayed at hotel 5 times nice close to the beach
5 out of 5
Recommended
for Families
by A verified traveler from Vancouver,BC

Excellent hotel accommodation for a family of five

Posted Jul 21, 2014
Pros: Room accommodation and its amenities.The barbeque and the pool outside which my son-in-law and granddaughter had made good use of.Nice toiletries.
Cons: None so far.
Location: It was close to the zoo and the church..Handy if you want to take the bus to go somewhere. You can walk to everywhere(beach,groceries etc.)
From the moment we set foot in our room,it was all good.My wife felt as if she never left home except that she is in Hawaii.She would rather stay in our room than go out.She said the cable channels have excellent selection.The mountain view from our room was excellent.The location of the hotel was a big plus,too.Close to everything.We would come back in a heartbeat if a good deal came our way.
3 out of 5
by A verified traveler from oregon

Not clean at all, no vacuum for whole week

Posted Jul 18, 2014
Pros: Not at all, would not come back!
Cons: Housekeeping, entertainment, presentation of hotel (aka lobby appearance), more remodeling in the lobby to attract guests .
Very disappointed! Housekeeping was always done late and never actually cleaned.
4 out of 5
Recommended
for Families
by A verified traveler from jemison, alabama

Hotel was close to restaurants and the beach.

Posted Jul 12, 2014
My family enjoyed our stay in Oahu. The hotel was clean and our room was very comfortable. We liked that the beach and restaurants were in walking distance from the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice, and affordable

Posted Jul 10, 2014
Pros: An easy walk to nice restaurants and the beach. Comfortable, well equipped room. Wonderful view of the city and the mountains from our lanai.
Cons: A/C cooled the room well, but created too much air flow over the bed.
Location: Good pick up point for the tours. Shops and restaurants convenient.
We stayed 3 nights, and enjoyed our stay. Took a tour of Pearl Harbor one day, just relaxed and watched a World Cup game the other day.