Ratings based on 801 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Family friendly

Posted Aug 28, 2014
Had a great stay. Room ideal, bedding, towels and tea towels changed regularly and coffee kept stocked. Only slight worry was that the windows opened very wide - not ideal with a 7 yr old when you are on the 24th floor! otherwise perfect place to stay.
4 out of 5
Recommended
for Families
by A verified traveler from california

Near to beach but not close enough for shopping.

Posted Aug 26, 2014
Pros: Felt like home and the staff was so kind.
Cons: Air conditioner was very loud.
Location: Away from night life and shopping, beach was very close.
Very comfortable and equipped with all that we needed to please a family of 4, our twin 7 year old daughters had everything they needed, the hotel had free movies to select from, beach towels for the beach to use, a small on site convenient store who rented beach chairs to us, but they did not have beach umbrellas.
2 out of 5
by A verified traveler

Old, needs dusting, close to beach.

Posted Aug 25, 2014
Pros: Walking distance to the beach and all of the stores and shopping in Waikiki.
Cons: It could be cleaner and renovated to make it look newer. The staff can seem to be nicer.
Location: Walking distance to Waikiki Beach, ABC stores which is a convenience store and a lot of shopping stores. Also close the bus stops and tour bus stops.
It looked very old and it needs lot of dusting. Even though, house cleaning came every day and we paid 18 a day for that, they only change towels, made the bed and vacuum. They never did any dusting. I have dust on all of the windows. The first day, the shower coil was found all twisted loose but was fixed promptly. Great maintenance staff! Walking distance to the beach and all of the stores and shopping in Waikiki.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 5, 2014
My family and I enjoyed our stay at the Aston Waikiki Sunset. The room was very comfortable and quiet and we loved the size of the suite, kitchen, and full bath. Parking was good as well. My kids loved the pool - perfect size for younger children. Lastly, the location was excellent to get to the beach and restaurants. To be honest, we weren't wow'ed by the look of the hotel and room when we first arrived but in the end, it was so functional and comfortable, we really felt at home and I'd rather have that than anything fancy. However, a suggestion would be to update the carpets and living area furniture to look a bit more modern. Similar comment on staff - everyone was very efficient and helpful that we interacted with but I'd have to say not overly friendly but always polite. Thanks for a great stay and we would strongly consider staying there again next team we vacation in Waikiki.
4 out of 5
Recommended
for Everyone
by A verified traveler

Got lucky with a great oceanview

Posted Aug 5, 2014
Clean hotel, outdated though, extra fees $18/day, location on far end of waikik but still walkable.
2 out of 5
by A verified traveler from georgia

Disaster from the beginning to the end.

Posted Aug 4, 2014
It was not what I purchase online. My entire party was split up with rooms that were separated. Which put a damper on our whole vacation. As a result, the dream vacation turned into a nightmare from hell. When I tried to rectify the problem, I was told that I was on my own and hung up on. My party was totallmy dissatisfied.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Aug 4, 2014
Pros: everything
Cons: hotel restaurant
Location: 2 blocks from beach. shops and restaurants were all over. all walking distance.
hotel was close to the beach, shops and restaurants. hotel was 1-2 blocks from tour pick up meeting place. Full kitchen was great, came complete with everything you need. We booked 3 activities with the hotel agent who was great. We enjoyed all the activities he recommended. hotel was clean, staff was very nice, accommodating and professional. will definitely recommend and will return to same facility.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice hotel, close to beach, restaurants, and shops

Posted Jul 28, 2014
The maids didn't get to our room until 5pm, which is about the time we returned from our day activities to get ready to go out for dinner. Very bad timing. Very nice hotel otherwise.
4 out of 5
Recommended
for Everyone
by A verified traveler from ulladulla australia

Clean, nice hotel close to beach

Posted Jul 27, 2014
Pros: The convenient position to beach and amenities
Cons: Beds could do with an overlay they are very hard
Location: Resturants, fast food, ABC stores, beach, bus and tram location
Friendly staff, room decent size but bedding not so comfortable, kitchen well equipped, good laundry facilities, pool, close to beach, easy walk into main shopping area, close to pink line tram to shopping Centre, fantastic views over diamond head and the beach. Very convenient for 5 women travellers looking for the convince of cooking facility but close to restaurants as well.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Not Fancy, But Comdortable!

Posted Jul 24, 2014
We had a condo on the 12th floor. I did reserve a room with 2 twin beds, but when we got there, I was told if we wanted it I had to ask someone to come up and move the two apart, the only problem was if they did that you couldn't get in the closet! So we had to settle for sleeping together in a queen. Idk why they offer the twins when it is obvious it would not work in that size room:/ other than that the stay was pleasant. Every time we asked for towels or coffee it was provided. Pool kept nice and clean. Beach a short walk and kitchen handy!