Ratings based on 343 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
74% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

ビーチ、動物園に近い

Posted Jul 21, 2015
ビーチ、動物園に近く便利な場所 メインの通りから少しだけ離れてますが 散歩感覚で行くこともできます。 建物は古いですが、泊まる部屋は悪くないです。 台所や冷蔵庫もありました。 滞在中ゴキブリが出てきたのは少し残念でした。
Comment from Hotel Management
Jul 28, 2015 by Rob T, Hotel Management
We are glad you enjoyed your stay here. We do apologize for the bug you find during your stay. We do have a professional exterminator come in once a month to service our rooms to minimize any issues like this.
4 out of 5
Recommended
for Everyone
by A verified traveler from abq

Close to the beach!

Posted Jul 13, 2015
Great location! Lovely rooftop terrace to enjoy a view of Diamond Head. Nice little balcony in room. Convenient to have the fridge, microwave and dishes and glasses and silverware. No stove top, so no cooking which was fine. Would suggest they provide a wine and bottle opener, though. Can opener is provided. A/C worked ok most of the time. Sometimes it seemed to not be cooling too much but it was still ok Problems: hotel doesn't have the word "Castle" on its sign and address on Expedia confirmation info was 134 Kalakaua but address associated with the street view pic of hotel when you click is 147 Kalakaua or something--too confusing Also, when we called for clarification, no one answered. We'd definitely stay here again, just verify their phone # and get their card when you check in so you know how to reach someone
Comment from Hotel Management
Jul 27, 2015 by Rob T, Hotel Management
Thank you for your comments, and we are glad you had a nice time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

サーフィンするには最適な立地

Posted Jul 11, 2015
ワイキキの端に立地するホテルで、隣のビルにハンズヒーデマンサーフスクールもあり、ポイントまでも徒歩10分程です。 室内には冷蔵庫や電子レンジ、炊飯器、食器類も一式ある為自炊するにも適しています。 部屋からの景色は皆無で隣のビルから覗かれる状態、ブラインドを下ろした時間が長くなります。 3泊しましたがベッドメイキングは1度も、来ませんでした。
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Jun 13, 2015
Pros: Location, friendly staff, kitchen facilities.
Cons: The room air conditioner is terribly noisy.
Location: The location is great, right by the park and close to the water and zoo.
This hotel is in an ideal location to enjoy the promenade along the park and the waterfront. Good food nearby, not such a citified location as most hotels there.
3 out of 5
by A verified traveler

Close to the beach but dirty

Posted May 27, 2015
The location is great. But the room was not cleaned well. The floor had red stains on it. The blankets had holes in them and the shower was broken.
Comment from Hotel Management
May 31, 2015 by Rob T, Hotel Management
We apologize for the problems you had, and we will check with our housekeeping staff on this matter.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oakland, Ca.

Over all Look & fell

Posted May 26, 2015
Pros: It's location, quiet, clean, the kitchenette was helpful with sink, microwave and frige.
Cons: If the windows could be opened, and windows cleaned. Bath room could be upgraded bath and basin.
Location: Super excellent location, certainly close to everything. City buses were very helpful.....lots to do close by including the beach. Just beautiful!
Excellent rental car storage, easy in and out. Hotel employees very polite and helpful. Close to the beach and other conveiences . Room comfortable enough. Good TV use. Found the room facilities a little old and need of upgrade particularly the bathroom. Windows dirty and unable to be opened. Bed was fine, great feature was the wifi. Price for the room I thought was slightly high for what it was, since I felt it was a make shift room. YES, I WOULD STAY AT THIS HOTEL AGAIN! My recommending it.......95%. for a single person. My many thanks to the Counter personal, very helpful and down to earth.
Comment from Hotel Management
May 31, 2015 by Rob T, Hotel Management
Thank you for taking the time to let us know how we are doing. We will check on the issues you had with the windows.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Feel of a beach cottage.

Posted May 25, 2015
Pros: Location; close to beach; rooftop terrace; in front of a park. Lock number system without room key card; kitchenette
Cons: sofas started to look worn. Old curtains just to block being seen.
Location: Edge of Waikiki with a park in front. Good restaurant for breakfast.
Overall, had an enjoyable stay and just as expected.
3 out of 5
by A verified traveler

Nobody at reception after 10 pm

Posted May 23, 2015
Cons: Some at the reception all the time.
I arrived late (10.20 pm) and there was nobody to check me in. It took me more than an hour to get me into the room.
Comment from Hotel Management
May 26, 2015 by Rob T, Hotel Management
Our front desk staff is there until 10 pm. After 10 pm there is a security guard that can take care of check-in for you. There is also an on-site Front Desk Manager who is on call 24/7 for any emergencies or questions that the security may not be able to help with. We apologize that you had to wait so long to get in your room, and we will speak to security about your concerns.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel across the beach

Posted Apr 29, 2015
I was worried about parking. Why should guests pay for their own parking?
Comment from Hotel Management
May 13, 2015 by Rob T, Hotel Management
Unfortunately, most hotels in Waikiki do charge for parking. Although our cost of $17 is quite low compared to other hotels in the area. We do apologize for the inconvenience this may have caused you though, and hope that you will return to our hotel in the near future.
1 out of 5
by A verified traveler

Posted Apr 28, 2015
It's awful. The room was dirty small noisy . All the staff you can imaging.
Comment from Hotel Management
May 12, 2015 by Rob T, Hotel Management
We apologize you weren't happy with your stay here. We will share your review with our staff to try and assure that this problem doesn't happen again.