Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
73% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Excellent location, one bad particular staff

Posted Nov 20, 2014
Less than a block away from beach, but one of the staff was terrible. The worst customer service experience ever. Didn't bother listening to me, and didn't do what I asked (which she said she would do). Otherwise good overall.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach.

Posted Nov 5, 2014
Pros: Close to everything on Waikiki beach.
Cons: Updating the rooms.
Location: Waikiki beach and all of the shops.
My air conditioner went out and the manager moved quickly me to another room. Rooms are clean and walking distance from everything on Waikiki beach including shops and Starbucks.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit, MI

Posted Oct 19, 2014
It was a good place, but it may need a little updating.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

WiFi Problems

Posted Oct 15, 2014
Pros: LOCATION is excellent. Right across from the Honolulu Zoo and a short walk to Waikiki beaches. Many restaurants nearby, and Hula's bar is a real plus.
Cons: Better WIFI routers and connections.
Location: Easy to get transportation (buses are plentiful and inexpensive). Easy to get down to the Ala Moana shopping center as well as to historic Honolulu.
The promised wifi in every room was either unreliable (didn't work at all) or when it did work, was very slow. Fortunately there is a Starbucks on the corner if you need good wifi service. Otherwise, the hotel was fine. Well located, clean, and has a good staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montréal, Qc

Nice and close to everything

Posted Oct 6, 2014
It was a great week. The hotel was very quiet, the staff was welcoming and the room was clean and spacious. Great location right next to the beach, zoo, restaurants, shopping and public transportation. There's a bike rental on Lemon Rd too. If you need a phone in your room, make sure to mention it or you'll have to use the one at the reception. There's one thing I have to say about TV & Wi-Fi : they're On and Off. Tv: sometimes you'll have the image but no sound and vice versa. Wi-Fi : well, I'll just say that your best chance is the lobby (not in your room).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Nice Hotel close to beach

Posted Sep 24, 2014
Pros: Accessibility to beach and parks.
Cons: Staff too laid back.
Location: Parks and gardens, the Zoo, walks along the beach
Would stay again good value for money. A great place for friends and family.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Vancouver, Canada

Location and Views

Posted Sep 23, 2014
Pros: Peaceful location, access to restaurants and TheBus,
Cons: Some plumbing fixtures are dated - It's not the Ritz, but the faucets should work - Ideally a private balcony, but the hotel provides great value
Location: Check out Sensei Sushi - 50% off with Karaoke on Friday's after 10, and half price dinner Sunday and Monday - ...and the beach!
The hotel is a well maintained condo building from the 60's. Terrific location near the beach, and assorted restaurants with reasonable pricing. The front desk worked to correct an error in the reservation and provided the reserved kitchenette which was nicely equipped with an apartment fridge/freezer, hot plate, crockery, cutlery and basic cooking equipment. Only flaw was a poor mixer in the tub/shower which made hot, or pressured water impossible while showering. No balcony on our suite, and from the structure, it appears only shared balconies on the penthouse suites are offered. That shared rooftop balcony offers a great view of Diamond Head and Kapiolani Park, which is a nice respite from the constant crowds and noise in mid Waikiki. Friendly and secure, and 1/2 block from TheBus which will take you anywhere on the Island. We had a great time!
1 out of 5
by A verified travelerfrom Australia

Not a nice place to stay.

Posted Sep 8, 2014
Pros: nothing
Cons: redecorate
Location: Long way from the centre
The place was unattended when I arrived at 10pm. I had to wait for the security staff to come back to let me into my room. The room was dirty looking and very old. The air-conditioner was set at 70 but was not cold. The area was not so good at night and I needed to get some food. The TV was a very old style. The electrical outlet behind the bed was broken yet the light was still attached as was the phone but the phone was not working. I felt frightened there as they have a club on the second floor and the customers were unsightly. I would certainly not recommend that you use this accommodation again. Most dissatisfied.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Very nice budget-friendly hotel

Posted Aug 14, 2014
Super clean, good AC unit, had a cute tropical theme, well-equipped - had a nice mini-kitchen with a fridge, microwave, a nice selection of dishes (real plates, cups, bowls, glasses, silverware). We only stayed one night but if you're there for more than that you could easily save money by prepping many of your meals in the room. Our room (911) had a balcony overlooking the Honolulu Zoo and Waikiki Beach. The staff was very friendly and maintained constant watch over the parking lot which made us feel safer parking our car there. We got this room through an Expedia deal and while it was inexpensive compared to other nearby hotels, I would gladly pay more if I were to visit again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kauai, HI

Great place to stay

Posted Aug 10, 2014
My experience was okay I only stayed for one night but the service was outstanding. The hotel comes with free Wifi. Only problem was that the room had a small stench of odor. However, it was a great hotel :)