Ratings based on 327 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
74% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travelerfrom vallejo california

Good thing hottel was close to beach.

Posted Mar 28, 2015
Hottel was nice enjoyed it alot but could use new mattress!
1 out of 5
by A verified travelerfrom Vancouver Canada

Old hotel at the end of Waikiki

Posted Mar 26, 2015
Pros: Nice location except the noisy bar downstairs
Cons: The hotel should care more of those rooms they offer to rent for other companies. Better communication between the hotel and Expedia
Location: Close to Diamond Head,our favorite viewpoint -sadly in this visit we had bad start, no chance to climb the hill. The Zoo, the beach is 3-4 blocks away
The hotel did not get our reservation. On arrival we were sent to 2 different rooms with key, booth occupied. Temporarily we were put in one room for the night, then next day we had to wait for getting our room. Instead of enjoying Hawaii we had to hang around waiting for the room, then we were told to stay there one more day and next day they will figure out something.After an other day wasted we were put in a very small room with view to the back of another building about 30 feet away. That was my 65th birthday. And the trip was my retirement gift. Nice start. I did not accept the room.The manager said he has nothing else.I was ready to leave the hotel to find some other accommodation, when the manager called and offered a room in their sister hotel (Waikiki Shore) at the other end of Waikiki. We accepted right away. That was satisfactory, and finally after 3 days wasted of the 8 days we could open the suitcases pull out the swimming trunks and start to enjoy our vacation. We were on holiday of all the Hawaiian islands several time. This one was not the best, I don't know who made the mistake with the booking. I expected more from Expedia.
4 out of 5
for Everyone
by A verified traveler


Posted Dec 21, 2014
宿泊中ルーム掃除が来なかった。 シーツ交換なく過ごしました。 ワイキキに近く、買い物すべてに便利です。
3 out of 5
by A verified travelerfrom Tokyo


Posted Dec 19, 2014
Pros: ビーチに近い
Cons: チェックアウトの時にフロントがいない、自分の泊まった部屋にはヘアードライヤーが無く困った。
Location: ホノルル動物園に近い
ホノルル動物園に近い、The busを乗りこなせる人には便利です。 部屋に小さな虫の乾燥したものが幾つかあり、掃除が行き届いていないと思いました。 また、リネン交換、掃除はリクエストベーなので英語が出来た方が良いと思います。 フロントは日本語を話せる人はいません、常時一人なので居ないときもありのんびりした宿泊施設です。 ABCストアーが近くて便利です、また、バーガー屋が閉店後は前の道はガラッと変わり、12月15日にはパトロールカーが来てました。
4 out of 5
for Everyone
by A verified travelerfrom Victoria, B.C. Canada.

3rd time at the Waikiki Grand Hotel

Posted Dec 10, 2014
Pros: Convenience to the beach.
Location: Beaches and the Honolulu Zoo.
This was my 3rd visit to the Waikiki Grand, & I had the same room (722) as I did in 2012, which is one of the larger units in the building. The stay was pleasant & the WiFi connection worked perfectly, something that did not happen in 2012. While the location & hotel amenities may not be to everyone's liking, I have no problems with this hotel & would definitely stay here again!
2 out of 5
by A verified travelerfrom 日本


Posted Dec 8, 2014
Pros: アラワイゴルフ場に近かったこと。
Cons: 上記に書いたことすべて
7泊しました。 フライパンは大中小ありしかし鍋はミルクパンのみ 布巾、キッチンペーパーは0 コーヒーメーカーは始めっから故障で使えない コーヒー用ペーパーフィルター0枚 トイレットペーパー予備0個 シャンプー、リンスなども前の人の使い残し 通路側窓を開けると1階店舗の室外機の音が非常に大きくうるさい。
4 out of 5
for Everyone
by A verified traveler

Posted Dec 5, 2014
The unobstructed view of Diamondhead from the rooftop would have been worth staying there even if I had not liked my room...but my room (5th floor)was fine...clean with kitchenette, a comfortable bed and pillows...no problems. The restaurant in the lobby area served (in my opinion) great burgers and fries...they also served a few breakfast items. This no frills hotel is not at all upscale, but had everything I needed for a comfortable stay. I will stay there again when I return to Hawaii.
3 out of 5
by A verified travelerfrom TOKYO


Posted Dec 3, 2014
5 out of 5
for Everyone
by A verified travelerfrom New York

Close to Beach, Zoo, Parks, and More

Posted Dec 3, 2014
Pros: What we liked BEST about this hotel was its location and views.
Cons: Everything was perfect!
Location: Restaurants, shops, bus station, beach, parks, zoo, and Diamond Head State Park.
It was one of the BEST hotels we have stayed in!!!
3 out of 5
for Personal Event
by KAZUOfrom Japan


Posted Nov 22, 2014 on Hotels.com