Ratings based on 437 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified traveler from Vancouver, BC
Great employees. Average hotelPosted Jul 9, 2014
Pros: The employees were exceptional. The cold drinks in lobby and coffee were very nice.
Cons: gym equipment, drainage in tub, pool atmosphere, elevator is scary
Location: good location, enjoyed walking along the canal. Not far to walk to beach or the mall. We love to walk so no problem.
We enjoyed our stay but we had a few issues. The room was on the 6th floor facing the mountains and it was extremely noisy. We closed the sliding door at night and the air conditioner helped drown out the street noise so we could sleep. The gym was unavailable for 2 days because they emptied it to use for a meeting !!!! The gym had very few weights, only up to 25lbs and only 3 cardio machines. The pool is small with no atmosphere. The fridge stopped working the last day even though they changed it, the 2nd fridge didn't work properly either. Lucky our food didn't spoil. Shower didn't drain well so water pooled at feet. We got a good price on expedia as we booked a package but otherwise it would be overpriced.
for Everyoneby A verified traveler from Los Angeles
Near the beach and local activities.Posted Jun 23, 2014
Pros: Location and price.
Cons: Replace a.c..
Location: Close to the shore and shopping.
Great stay and friendly staff with water and coffee readily available.
by Ty from Canada
Average/below average hotel close to Waikiki stripPosted Jun 23, 2014
No expedia elite plus upgrade available or late check out. Iron in room broken (replaced on request) ironing board was broken.
for Everyoneby A verified traveler
Affordable OptionPosted Jun 20, 2014
Pros: Good pillows and bed. Easy car access to outside Waikiki.
Cons: Little more cleanliness and carpeting needs replacement.
First room not acceptable, but second was better. Comfortable beds, but overall condition is of an average hotel.
for Everyoneby Jennifer from Richmond, Ca.
Convenient yet quiet location.Posted Jun 15, 2014
Engaging and helpful staff. Small hotel but nice amenities for the space they have. Clean and comfortable. No self park option, however, valet only.
for Everyoneby A verified traveler
Posted Jun 14, 2014
Pros: Close to beach
Cons: Better smell
Location: By beach and shops
Good location and great staff...bad smell in the room.
for Everyoneby Brad from Philadelphia, PA
Very Good ValuePosted Jun 10, 2014
Just stayed here our last night in Honolulu so we could be closer to the airport, but we really like our room. Very comfortable and well designed. The man working front desk who checked us in was very friendly. Would recommend if you are looking for a good deal in Honolulu, and don't mind walking to the beach.
for Everyoneby Jenny
Wonderful stayPosted May 25, 2014
we are luck to be free upgraded to a penthouse which is super clean and comfortable for our trip. The staff is very nice. I'd like to stay more days here.
for Everyoneby Harold from Akron, Ohio
Very Nice, great staff. Small but effective rooms.Posted May 24, 2014
Cons: Parking is high.
Location: Beach, shopping, eating.
Loved it, perfect location, staff was exceptional.
for Everyoneby Tan
Great Hotel, Fantastic Location, Excellent PricePosted May 23, 2014
We couldn't ask for a better hotel. The location is fantastic - 5 min walk to Waikiki. The hotel decor is excellent and the staff was extremely friendly. For the money, on an island as expensive as Oahu, you really can't go wrong with this hotel. Def recommend it.