Ratings based on 1,885 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Los Angeles

DIRTY CARPET Rm 229

Posted Mar 4, 2015
Pros: Closeness to the Kuhio district.
Location: Close to the shops and Waikiki Beach.
We opted to stay for one night in the Kuhio district after coming from Ramada Hotel for 4 nights along Ala Moana Blvd. Ramada was a great accomodation. But our stay for the final night at Courtyard Marriott was very disappointing. Carpet has too much stains and needs to be shampooed well or replaced. Looks disgusting..
1 out of 5
by A verified travelerfrom San Jose, CA

Not a place I would recommend.

Posted Mar 2, 2015
Pros: Location is ok
Cons: Cleanliness, Noise level, parking,
Location: The location was only a block or two from the beach, there are many things to do in the area, many restaurants and the main waikiki strip is close.
As soon as I walked in I noticed the noise level to be very high, drunk people at the bar, carpets and walls were not clean at all. I had stayed at The Outrigger Waikiki for a few nights prior to this and the clientele was worlds apart!!! I guess you get what you pay for. I was so disgusted with this place that I actually reserved a hotel elsewhere and lost all of the money that I paid for this hotel since it was non-refundable. As soon as I got in the room the noise from all of the tour buses below was more than I could stand. It was worth it for me to lose the $130 I paid for the room and to go back to a clean, quiet place where I could truly enjoy Hawaii.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff, great location and value!

Posted Feb 22, 2015
Tatiana at front desk was more professional and helpful than staff at most 5 Diamond places we've stayed. Valet was great too! Can't beat the location for the price.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Reasonable value for the location

Posted Feb 22, 2015
I rated the hotel based on its actual room cleaniness and comfort as I was asked to. I do understand you get what you pay for, and Honolulu hotels are very expensive. The hotel itself is dated. The shower is super small. I am 5' 2" and I have trouble moving around while washing my hair. I feel that the staff did their best but the hotel needs an upgrade. Location is good though, no view but close to shopping and the beach. Again, you get what you pay for and that's why I will still recommend it to anyone who cares about the location but do not want to pay too much. One thing I have to say: their wifi is awesome.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicagoland

Great location, friendly and helpful staff

Posted Feb 21, 2015
The lobby, the pool and the grounds and recently renovated and very modern and attractive. The rooms, however, show their age as the furnshings and fixtures are worn. Our room in the Royal Hawaiian tower was quieter than expected and the staff could not be more friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hawaii Trip

Posted Feb 12, 2015
Great support from the hotel staff. The hotel itself could use some updates to its room furniture and some general repairs, doors in our case.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for cheap

Posted Feb 7, 2015
Was great and we did not have to pay anywhere full price.
3 out of 5
by A verified travelerfrom tennessee

The staff was friendly and courteous, But...

Posted Feb 4, 2015
Very disappointed in the room. It was small and I don't believe it had been updated. The carpet was stained, the shower was small and at an angle. The curtains on the deck door were ugly. Paid over $200 per day and was let down. Wouldn't stay here again .
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2015
Cheap. Free internet. Laundry facilities were nice to have. Coffee shop and a restaurant attached . Bar in the lobby was small but nice touch.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 北海道

リピーターならば

Posted Jan 25, 2015
リピーターとか、ホテルは泊まれればOKという人向きでしょうか 今まで6.7軒のホテルに泊まりましたが、普通でした 何も不満などはありませんでしたが、年末と言う事もあり宿泊価格から考えるとちょっと高め