Ratings based on 1,503 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Posted Sep 11, 2014
Enjoyed our stay...... Did not like the parking situation at all. you have to valet park your car......
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2014
We needed a place to stay last minute and found this great deal. It was wonderful arriving to a clean quiet room with a friendly & kind staff
3 out of 5
Recommended
for Everyone
by A verified traveler

Hot room

Posted Sep 9, 2014
Room was hot. Air conditioner did not work properly
4 out of 5
Recommended
for Everyone
by A verified traveler from SF

Nice hotel in Waikiki

Posted Sep 7, 2014
Pros: Location
Cons: Room size
Location: Beach and shopping plus a lot of restaurants
Good location. Room is a bit smaller than expected.
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu

Good location!

Posted Sep 6, 2014
I love that it is right across the street from IHOP. The bars and clubs are just a few blocks away. And the rooms are very cozy and the furniture was well kept and clean! Very stylish & classy. And the wifi on my computer and tablets all had a good strong connection! Had Very good quality experience for a very reasonable price!(:
2 out of 5
by A verified traveler

Bathroom is the worst.

Posted Sep 3, 2014
I found the room to be much much smaller than I expected. It bearly fits two people with a King bed and the restroom to be extremely small :(
Comment from Hotel Management
Sep 6, 2014 by Courtyard Waikiki, Hotel Management
Aloha, We sincerely apologize that our room size did not meet your expectations. Please know that we will be renovating all of our standard 199 sq rooms in 2015 which will include new furniture, beds, and carpet. We're also working with a design company to maximize available space. Thank you for your feedback, and we hope you'll be able to see these improvements on a future visit. Mahalo!
2 out of 5
by A verified traveler

Posted Aug 29, 2014
This was my first time in Waikiki and I was quite disappointed because of this hotel stay. I booked this hotel specifically because it offered a one bedroom suite for 3 people to sleep comfortably. Not only was our room cramped in space, but it lacked ample privacy between spaces (a small open air window with blinds and a sliding door). We were also disappointed with shabby decor, chipped walls, odd layout, and overall lack of updates within the room. The only saving grace was the salt water pool that was heated to a lovely 90 degree temp or so. On the other hand, the hot tub was broken so we couldn't fully enjoy the amenities either. Luckily we were only in Waikiki for 2 days so we were able to brush off the dust (literally) and move on to better lodging. I expected far better from Marriott!
Comment from Hotel Management
Sep 2, 2014 by Courtyard Waikiki, Hotel Management
Aloha, We sincerely apologize we failed to provide you with a better experience on your recent visit. Please know that we have shared your comments with our management team, and we apologize for the jacuzzi heater was out of commission during your stay. We hope to earn another opportunity to regain your confidence in the future. Thank you very much for your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide, South Australia

Excellent location

Posted Aug 29, 2014
Pros: Location. Location
Location: Everthing is close
We stayed here aug 2014 in a 1 bedroom suite bed was very comfortable the only small thing is I dont know what the studio apts are like but I didnt get the 1/2 wall between lounge and bedroom (very small thing) great location everything is with in walking distance which was great for us as we didnt have a car. staff were great and very helpful I would happily recommend this hotel
3 out of 5
by A verified traveler from New Zealand

Good location, but...

Posted Aug 24, 2014
Pros: Front of house staff were great.
Cons: Cleaning regime.
Location: Location was great for shopping, sight seeing tour pick ups, a short stroll to the beach
The hotel staff were extremely pleasant and helpful, the hotel room itself was dirty...fair to say the cleaning staff were not as attentive as the front of house staff! Bathroom was filthy with grime collected around taps, shower floor, basin and basin and splash back...ceiling in bathroom had all sorts splattered all over it! Ants/small bugs all through the kitchenette. The location is great but there are many hotels in great locations in Waikiki.
4 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu

Nice hotel! Quick elevators too!(:

Posted Aug 18, 2014
I loved it! The room was spacious enough, the bed comfortable, quiet, the bathroom has a mirror that u can move for doing make up or face treatments, etc. the shower head was good! The balcony was spacious and not too hot! The tv was nice & big with regular cable channels! The desk was perfect for my laptop and the chair was also comfortable! & I loved how cool the air conditioner kept the whole room with adjustable settings and remote control!((: the only thing was the very sensitive fire alarm.. It went off while I was just straightening my hair!! I wasn't run close to it! BUT that's a good thing seein if I were to have been a real fire!!! Lol. Other than that I definately would return & suggest this hotel to friends & relatives!!