Ratings based on 1,273 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent managed hotel accommodations.

Posted Apr 10, 2014
Pros: Clean, quite, friendly, close to town, right across from the towns main shopping center. Highly recommend.
Location: Shopping. Take the city bus almost anywhere especially Waikiki beach. Many fine restaurants to choose from. Large city park.
Very clean.Warm friendly staff. Close to downtown but not in downtown. Quiet. Convention I attended was very well managed,had such a good time!
4 out of 5
Recommended
for Everyone
by A verified traveler

Oops!

Posted Apr 8, 2014
I liked the hotel but was surprised at a couple of things. Wall paper peeling off the wall & paint in bathroom chipping off. Just seemed odd as all of the main hotel was tip top.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean upscale, prince of a hotel

Posted Apr 2, 2014
Hotel clean & up to date! Good location, free shuttle! Tommy @ the travel desk friendly & very knowledgable!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect stay

Posted Mar 27, 2014
We bought a deal with Expedia and everything was perfect. We had a view of the ocean and the sunset. Every services offer by the hotel was good and they had an answer to all our needs. It is located at the beginning of Waikiki so it is very quiet although near from every point of interest. A shuttle service will bring you in the heart of Waikiki beach but for a less crowded beach, you are few minutes from Ala Moana Beach Park. A lot of buses can be taken in front of the hotel and interesting restaurants are around. We will choose the same hotel for our next trip.
5 out of 5
Recommended
for Everyone
by Relaxed from sydney, Australia

Conveniently located just off Waikiki. Staff great

Posted Mar 27, 2014
Great location. Staff lovely. Great amenities. View from room on 29th floor amazing! & opening windows a big plus. Room service food average. Pillows too soft. Free shuttle into town great to use!!
4 out of 5
Recommended
for Everyone
by Eugene from Toronto

Nice view. Close to shopping center

Posted Mar 27, 2014
Pros: Ocean view, close to beaches and shopping center, great buffet dinner.
Cons: Price of parking.
Location: Shopping center and beaches. Army Museum.
We had a great time staying in this hotel. This hotel is close to shopping center and not far from Waikiki beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 23, 2014
Pros: The room was great and the staff was even better
Cons: Price for locals
Location: Beach, shopping lots of things.
2 nights and 3 days of relaxing. The food was great! And your staff was wonderful!! Will definitely try to stay here again
5 out of 5
Recommended
for Everyone
by Barbara from California

A Great Surprise

Posted Mar 20, 2014
Pros: Roomy room and LARGE bathroom
Cons: Needs places to eat that are not SO expensive. We had to eat elsewhere every day.
Location: Near beach and shopping.
The room was large, clean, and had terrific views of ocean and marina. Easy access to Waikiki as the hotel had constant free shuttle anywhere we wanted to go.
2 out of 5
Recommended
for Everyone
by Gerard from Sydney

quality of the service

Posted Mar 17, 2014
Pros: Position, excellent service from the front desk and its assistant manager, concierge and bell and porter services
Cons: Better control of housekeeping staff, better laundry costs and services. Perhaps a more extended district for the free shuttle.
Location: Right on the marina front and walking distance to Ala Moana Centre, probably the largest in Oahu, close to many other facilities
I have a lot to say about the service from some of the housekeeping, laundry service and costs as well as the service at the café. I must congratulate the assistant managers in their tact, courtesy and diplomacy in resolving my issues. Very professional. Thank you once again
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Location

Posted Mar 17, 2014
Pros: Very accommodating
Location: Ala Maona Shopping Centre
Easy access to shuttle buses, transit buses, malls and beaches.