Ratings based on 754 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.6 Hotel condition
They paid and stayed.
by A verified travelerfrom Seattle,WA
Posted Mar 21, 2015
Hotel in terrible condition, dirty and smelly room.
for Everyoneby A verified travelerfrom texas
Nice time in HawaiiPosted Mar 19, 2015
Had a nice time .clecks at counter not friendly.pluming problems two days in a row
by A verified travelerfrom 日本
立地はよくはないPosted Mar 10, 2015
地下にCLUBがありちょっとうるさい？ ﾄﾛｰﾘｰ乗り場からは遠いです。 荷物はチェックイン前に預かってくれます。
for Everyoneby A verified travelerfrom new york
hardly there to say was mostley out side and abotPosted Mar 6, 2015
Pros: not over croweded
Location: well was about 1 1/2 blocks away from the beach and a block of way from wiakki strip., shopping ,food and the beach are all within minutes.
when i was there it was quiet and clean. relaxing. air was working fine, shower worked well with hot water.
by A verified traveler
Good location, but that's allPosted Mar 6, 2015
Pros: 1) Location. Close proximity to Waikiki's busy streets 2) Room views: my room on the 20th floor had nice view of the Diamondhead Cons: 1) Dated hotel interiors that seriously need renovation 2) Wifi is NOT complementary. In order to get wifi in your room, you have to rent a modem for a daily charge, plug it in your room and then access the internet. They have limited number of modems and they often run out of them, Hence a waiting list, just to get a modem. 3) Parking is twenty per day: And all cash. Can't' be prorated on an hourly basis.
by A verified travelerfrom Toronto, Canada
Very oldPosted Mar 5, 2015
Pros: The bed and bathroom were clean in the 2nd room. The original desk clerk was the only one who was not helpful originally. The others were terrific.
Cons: A mayor paint job
Location: Pearl Harbour, public bus stops, reasonable eating places
The desk clerk was not very friendly originally. When we went to our room the carpet was badly soiled and marked and when a different room was requested I was told none was available. I said that was fine and I would contact Expedia to cancel the three nights before the cruise and the two nights after our cruise. All of a sudden another room was available and the attitude of the desk clerk changed quickly. When we received our new room the carpet was ok. The hotel and our room was extremely clean.
for Everyoneby A verified traveler
Posted Mar 5, 2015
Very old, but clean. Good for the price. Carpets are old and faded but we only needed a place to sleep and shower so it was worth the price. Also didn't have the "daily service fee" that most hotels there have.
by A verified travelerfrom Ontario, Canada
Posted Mar 4, 2015
Pros: Staff for the most part (Clifford and Pua) were very friendly and helpful. Always willing to chat, provide information, suggest activities
Cons: The hotel should come into the 21st century. Update rooms (e.g. refurnish, replace carpets, replace tub/showers; while we were there WiFi was down.
Location: Luau at Hilton Hawaiian Village; shopping Ala Moana Mall
Had to change hotel room as first room the carpets were filthy and bathtub had a crack in it which had been repaired poortly.
for Everyoneby A verified travelerfrom Seoul
와이키키 해변과 알라모아나 쇼핑센터 중간위치Posted Mar 1, 2015
Pros: 조용하고 깔끔한 시설
Cons: 객실 내 와이파이 사용이 가능하면 더 좋을 듯
Location: 호텔 근처 치즈버거 레스토랑 토니로마스 등 있고 ABC store 가까움 호텔 내 브런치 레스토랑, 패스트푸드, 편의점, 클럽 있음 버스정류장도 5분 거리에 위치
걷는 걸 좋아한다면 대충 15~20분 정도 걸으면 대부분 갈 수 있는 위치 건물 깨끗하고 가격 대비 시설도 깔끔함 무료 와이파이는 로비에서만 사용 가능 사람이 많지 않아 여유로운 분위기임
for Everyoneby A verified travelerfrom Sydney
Nice Hoetel walking distance to beachPosted Mar 1, 2015
Me an my 2 kids had an awesome time here, walking distence to beach. Very close to 7/11, ABC Store an Foodpantry. Hotel staff were awesome, helped us with directions an getting around. Especially ( Clifford ) he was a an Amazing help!! Would reccomend this hotel to everyone l know.