Ratings based on 4,176 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Nice hotel but it is very large.

Posted Aug 27, 2014
Everything was ok but nothing was outstanding. The extortionate prices for canoes on resort was not what we expected hence did not bother.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2014
The whole complex is wonderful. From the pools to the shopping, everyone was so friendly.
5 out of 5
Recommended
for Families
by A verified traveler from Queens, NY

Best hotel with a beach front property

Posted Aug 26, 2014
Pros: Everything.
Cons: May be improving the food in the luau. it's a little too expensive for the price to get that kind of food.
Location: The location is close to everything you want to do.
Very happy with the everything the hotel offered .
1 out of 5
by A verified traveler from tx

Way to crowded, horrible beds!

Posted Aug 26, 2014
I should have slept on floor, it would have been softer
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, fantastic views

Posted Aug 25, 2014
Even though there's lots of renovations going on at reception, checkin was fast & efficient .... Staff were awesome, place was great & being on the beach made it!
3 out of 5
by A verified traveler

Basic Resort Hotel

Posted Aug 24, 2014
Pros: Walking distance to the strip and Ala Moana
The two rooms provided may have been the worst in the resort noting the site construction underway between 8am - 5pm every day. It is a resort with perhaps 5,000 people. If this is what you like, enjoy! The man-made lagoon is close to putrid. I would not recommend putting your head under water.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, California

Beautiful resort with lots to do

Posted Aug 24, 2014
We loved this resort. It's like a small village with lots of shopping, restaurants, pools, and beach front! The gardens are lush and well kept. I felt like I was in a small paradise. Lots to do within walking distance!
1 out of 5
by A verified traveler

terrible

Posted Aug 23, 2014
no room service, htoel was dirty when we arrived, calling the front desk was terrible took at least 20min-30min for them to answer. a/c was not working correctly, coffee in room was gross. pools were dirty, very disappointed paid lots of money to stay there, never again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Large and busy

Posted Aug 22, 2014
Pros: Lagoon, beach, pools, Ali'i Tower pool area, CJ's
Cons: Service, food at restaurants
Location: Beautiful beach/lagoon. 10 minute walk to Central Waikiki, many shops & restaurants. In opposite direction, 10 minute walk to Ala Moana Shop Centre.
Resort was at full capacity during our stay and you could tell. Queues for everything except at the juice outlet. Pools full. Service was quite poor. Even with queues, staff didn't seem to be in a hurry or get additional staff to help. Fireworks great on Friday nights. Stay in Ali'i Tower and tower guests have own pool and bar area overlooking beach. Excellent, much quieter and able to get a pool chair. Good resort for kids with variety of pools, slides, beach and lagoon.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

6 days in Maui

Posted Aug 21, 2014
Pros: Pool, beach, boardwalk on seaside
Cons: There is not Baby Club for kids less than 4, it should be present !!
Location: Great beach, just near to the mall and restaurants
Outstanding, everything was great. The garden of the Hotel with the pools the best part.