Rooms, particularly rooms with balconies are very misleading. No rooms have ocean facing balconies, our balcony had a sliver of an ocean view, faced another complex, and you could barely get one chair to see the water. It was our last night in Hawaii, and I booked it based on the pictures, which showed bigger balconies, which ended up being just a window which didn’t allow seating to enjoy any view. The trim around our ac unit was missing and while they did have black out curtains, the bathroom door was frosted and let tons of light in which defeated the purpose. Was also a VIP guest which stated bottle of wine but never received anything. Was a disappointment for our last night of our honeymoon.