Ratings based on 1,051 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hindered stay (TS Ana)

Posted Oct 23, 2014
Pros: The Bed was GREAT
Cons: Not much
Location: Waikiki - enough said...
Limited facilities, very small pool, busy location, unusual breakfast due to the Tropical Storm, but friendly, knowledgable staff, very helpful in the midst of the storm.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Clean and spacious hotel

Posted Oct 21, 2014
We booked a deluxe ocean view room for our family holiday. The room was very clean and spacious, however not much of an ocean view. The staff was super friendly. Close walking distance to the beach and the main shops. The breakfast was average. The kids loved their time at the hotel. Mahalo for a very enjoyable time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2014
Pros: Easy, quick check in and check out. Close proximity to beach and walking distance to fine dining and shopping.
We survived hurricane Ana! Hotel staff was pleasant and professional. Hotel did a great job keeping guests at ease during hurricane.
5 out of 5
Recommended
for Everyone
by A verified traveler

Family holiday

Posted Oct 17, 2014
Our 3rd time in honolulu & this time there was 5 of us this was one if the only hotels that would fit us all in one room & it was a great size room breakfast included!! 2 mins to beach & lots to eat will be back staff were amazing as well!!
3 out of 5
Recommended
for Everyone
by A verified traveler from SGP

Ok hotel close to Waikiki Beach

Posted Oct 16, 2014
What can I say about the hotel. It's pretty average especially for the price we paid. The good news is that it's walking distance to the Waikiki beach. Breakfast was also a pretty average affair catering to the mass tourist crowd. Overall I would say its a decent enough hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Posted Oct 14, 2014
Great hotel and service. Location is close to the beach and shopping areas
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Clarita, CA

An almost flawless experience

Posted Oct 14, 2014
Pros: Nice room, halfway decent ocean view, great staff, free breakfast, close to the beach, cheap parking close by.
Cons: No surprises when checking in. Microwave in the room.
We booked a Deluxe Ocean View room for 7 nights but when we arrived they only had a Standard Ocean View room available. The hotel staff was very nice and apologetic. They offered to give us a $20 per night credit if we wanted to stay in the room or move us to a Deluxe room after the first night. The standard room was decent but smallish and it wasn't much of a view as several buildings blocked over 80% of the ocean. They moved us to a deluxe room the next day and it was several floors higher so the view was a bit better. The room was larger and more comfortable. I would recommend the deluxe room and the ocean view if you can get higher then the 10th floor. The free breakfast was great. Parking is expensive but we were directed to a parking garage called the Banyan just NW of the hotel. It's $15 a day but we paid only $80 for 7 days. The hotel staff was very pleasant. There are no microwaves in the rooms and if you need the use of one you will have to take your food down to the bar where they will cheerfully warm your items for you.
2 out of 5
by A verified traveler

Okay stay for the money

Posted Oct 13, 2014
It was a decent hotel. The room was okay it had some ants in it. No ocean front but gpod for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston MA

The BEST!!!

Posted Oct 13, 2014
The BEST!!!, Location, food and service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Fantastic hotel in the heart of Waikiki

Posted Oct 12, 2014
Pros: The rooms are large and very comfortable. The staff are wonderful and the location very handy.
Cons: The outdoor breakfasts were quite windy on some days - perhaps a better location for breakfast would be my only criticism.
Location: Very handy with shops nearby and the beach only half a block away. Wonderful
This hotel is wonderful. The hotel staff cannot help enough and the facilities were great. The rooms are large and very comfortable with a balcony view of both the ocean and mountains. We had a wonderful stay.