Ratings based on 1,095 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Great hotel! Really close to the beach

Posted Nov 27, 2014
When we booked the Hyatt Place we didn't believe we were actually going to be that close to the beach. But it turns out we were less than a minutes walk from the reception! The staff were lovely and genuinely helpful people, they made our stay so much better ! Breakfast offered a wide variety of choices which we loved, the room was comfortable ! The only down side is for pool people as the pool is not that great! But with the beach so close it didn't bother us at all! Couldn't speak higher of this hotel absolutely loved it !
5 out of 5
Recommended
for Everyone
by A verified travelerfrom g

Makes life easy

Posted Nov 26, 2014
No resort fee and close to beach plus a great breakfast. What more could you want?
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NS, canada

Nice hotel for the price

Posted Nov 22, 2014
Good experience close to the beach the pool is very small , the only problem with the elevator get very busy in the morning only two of them
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Nice hotel, close to beach

Posted Nov 21, 2014
Pros: Free wi-fi Free printing Close to transports Close to the beach
Cons: Breakfast not as good
Good hotel with free breakfast and wi-fi The hotel is close to the beach and the trolley going to Ala Moana
4 out of 5
Recommended
for Couples
by A verified travelerfrom Seattle

two-minute walk to the beach

Posted Nov 20, 2014
Pros: Free internet, high security elevator, iron, iron board, small refrigerator, flat screen TV with cables, balcony, alarm clock, shampoo and conditioner
Cons: If would be nice if a microwave is available in the room. The communication among staff could have been improved.
Location: Buy reef walkers for snorkeling. ABC stores and other shops carry many beautiful beach dresses. Try Japanese ramen/noodles. The prices are reasonable.
Staff were friendly. We had to use the room key to use elevator. This made us feel very safe. We were on level 7, didn't have a good view of the beach. Our room was clean. It took us only 2-3 minutes of walk to the beach. It would be nice if we could have a microwave in the room. Efficiient communication among the staff must improve. For an instance: Around 9 am, we talked to the front desk staff to order a taxi for us. Just a few minutes later, we called down the front desk to cancel the order. While we were checking out, we mentioned again about the taxi cancellation. Then, around 11:15 am a taxi driver showed up looking for us! We felt very bad! We regreted that we forgot to give that driver tips for her time. Another instance, the front desk staff said she would emailed me the receipt, which I had never received. I had to request a paper receipt. And a third instance, we used only 1 water bottle in the room for $3.50, we were charged for 2 bottles. We disputed and got it resolved.
3 out of 5
Recommended
for Everyone
by A verified traveler

Average

Posted Nov 19, 2014
5 night stay. Everything was okay. No major dramas other than a false fire alarm at 2am. Breakfasts were a little below par for choice and quality. Rooms were comfortable and clean. Inhouse tour desk had access to a good variety of events and trips and offered great advise. Reception staff were unwilling to help with requests - to assist with organising a birthday cake and a DVD player for the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly helpful staff

Posted Nov 18, 2014
We enjoy staying at this hotel due to it's proximity to so many thing either via car or more importantly walking. The staff has always been helpful and friendly. The breakfast is nice as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2014
Pros: It was close to everything that we needed, beach, stores, eats,etc.
Cons: We looked for a spa and could not find one. This might be something that in the future you might add.
It was a lovely experience that will last a lifetime.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Great place to stay...

Posted Nov 16, 2014
Pros: Location, great staff, lovely comfortable beds
Cons: Better showers, and change in breakfast menu
Location: Beach, public transport, ABC convenience store, Waikiki shopping, Zoo
We really enjoyed our stay at the hotel. It was good value for money, the staff were extremely polite, welcoming and readily available to assist. We travel often and have reasonably high expectations of our accomodation and Hyatt Place didnt disappoint. It is close enough to the beach, Waikiki shopping and trolley buses. I read about long waits for the elevators but we didnt find this an issue, the free internet and breakfast was a great bonus but the breakfast becomes a bit monotonous after a week, it doesnt change daily, but hey its free!!! I would be happy to use this hotel again for future visits to Waikiki.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney Australia

Good value hotel.

Posted Nov 15, 2014
Pros: Good position, friendly staff, free breakfast was a bonus.
Cons: Nothing really.
Location: A short walk to everything. Trolley bus very useful.
Thoroughly enjoyed stay. My husband and I would definitely come back. We were upgraded as it was our 20th Anniversary and the staff were so friendly.