Ratings based on 758 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Hotel

Posted Feb 21, 2015
Pros: Location
Ordered dinner. Waiter forgot to deliver. Huge spider on room. Moldy and musty smell, couldn't sleep or breath well because allergies flared up. Lizard on our deck on the ninth floor. Hotel in disrepair. Room design not suited to two vacation travelers.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom N

Elegant hotel

Posted Jan 12, 2015
Have a great time and the employees made it worth the stay. The hotel has excellent service and the employees seem to enjoy their jobs. The foods was awesome! The view from my room was amazing. We had an oceanfront view.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Awesome Hotel in Kapolei

Posted Jan 11, 2015
Pros: The size of the room and the location.
Cons: Less resort fees.
Location: Golf, dining,shopping and relaxing on the beach.
The room was awesome! The three of us had a very spacious room. Unfortunately, the hotel will undergo a renovation and become a Four Season Hotel soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom arizona

Nice hotel with beautiful cove beach

Posted Jan 9, 2015
Apparently changing ownership at the end of our stay. Minor problems (24 hour room service was not available 11-5), water cold in shower last day. Overall great place to stay!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom W

Perfect location.

Posted Jan 6, 2015
This hotel is away from the hustle and bustle of Honolulu and Waikiki The city of Ko Olina is 5 minutes away in case you need something outside of the resort. I loved the bay area. There is place reserved for hotel guests with cabannas right on the beach. The views from the balconies are breathtaking and picture perfect.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2015
Great place wish it didn't have to change ! Staff was wonderful-food was great!! View of the ocean breath taking!!
1 out of 5
by A verified traveler

sad hotel to be closed soon

Posted Jan 5, 2015
Heavily affected my confidence on Jw marriot brand.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jan 4, 2015
Stayed overnight upgraded to a spacious suite with spectacular view
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2014
Amazing time. Remote. Great service. Staff is so helpful and hospitable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom alaska

Perfect romantic getaway

Posted Dec 27, 2014
Needs to be renovated, the cleaning staff wasn't consistent. Beautiful lay out, staff was amazing-just beautiful