Ratings based on 2,041 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
79% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from California

Posted Aug 27, 2014
Pros: Walking distance to the beach
Cons: Updates needed badly
Okay. Not much to tell, all I did was sleep and change there.
3 out of 5
by A verified traveler from Guam


Posted Aug 26, 2014
Pros: Employees are friendly.
Cons: Internet.
Location: Walking around the area was not a problem. They where close by..
The hotel did not have update internet. No wireless internet. You would have to go to the lobby to access the internet. Rooms are small. We did not get the room we requested for. Parking fee was crazy. Why do we have to pay for parking fee if we stayed at the Hotel..
1 out of 5
by A verified traveler

Just okay

Posted Aug 23, 2014
This hotel was the kind of hotel you would only want to stay in for a night or 2. The bed was hard. The bathroom was dirty and the shower felt like I was being shot due to the high water pressure. The shower curtain didn't breath so it made me feel as though I was suffocating. The walls are thin so I could hear everyone around me. However, the staff was excellent in providing whatever I needed.
4 out of 5
for Everyone
by A verified traveler from pennsylvania

Showers are not designed for 6 foot people

Posted Aug 16, 2014
Very nice first time there would return if the oppertunity arises
2 out of 5
by A verified traveler from United State

Rude staff - Small rooms

Posted Aug 15, 2014
Cons: Staff, housecleaning
The check in experience was terrible The staff was rude When questioning the parking and asking about the ticket I was just was issued when arriving in parking garage and now paying an additional $18.00 per, they could not explain the process The word they need to learn is "Validate" Dont yell at me in public and tell me I don't understand! You need to educate yourself on how to explain the process in a professional manner I was charged a $50.00 security deposit and was told it will take up to 90 days to get it back!! Keep this in mind, plus the 10 dollars per day if you want internet access and $18 per day for parking. Very small dated rooms
4 out of 5
for Everyone
by A verified traveler from Naalehu, HI


Posted Jul 25, 2014
Pros: The location is convenient, there is a nice restaurant off the lobby, and the staff are very friendly.
Cons: BEDS
The room was clean, everything worked. The only problem was that the bed was as hard as sleeping on a concrete slab. It would be nice if they had at least some rooms with softer mattresses that could be requested.
3 out of 5
by A verified traveler

Views were awesome but that's about it.

Posted Jul 22, 2014
Pros: The staff, the view
Cons: Rooms need to be updated
Location: Very near the bus lines to aid in getting around. Near "Rodeo Drive" of Honolulu and restaurants
This was my first visit to Hawaii so I was very excited. I had to wait about 30 minutes when I arrived because it was very busy and my room wasn't ready yet. When I finally got upstairs, the first thing that caught my eye was the gorgeous view. Then I looked at the room. It was clean but not updated. The TV was the old "big box" TV, not a flat screen. The carpet needed to be replaced and overall, the room could have used an update. Everything was as clean as it could be on the bathroom except for the shower head which could have used some CLR to get rid of the calcium buildup on it. The view was the best part about my stay.
3 out of 5
by A verified traveler

Small room and uncomfortable bed

Posted Jul 22, 2014
Pros: The check in staff was friendly and fast.
Cons: The condition of the room.
The bed wasn't too comfortable and gave us neck pains. Also, the tv wasn't plugged in and the light on the nightstand was difficult to turn on. Only limited shower amenities. Not worth the price paid for. Good for a one night quick stay but not for vacation purposes.
3 out of 5
for Everyone
by A verified traveler from chamorro

Hotel close to the beach

Posted Jul 19, 2014
I got what i payed if ur trying to save money on a hotel this is the right place to be simple rooms bed fridge safe dryer iron and restroom they dont have microwave u have to pay extra to have one or u can go to the laundry room to use one staff were polite and check in and out fast the hotel i very close to the mall
1 out of 5
by A verified traveler from new jersey

Horrible place

Posted Jul 19, 2014
Not what it seemed on the pictures online... Terrible experience ever!!