Ratings based on 2,739 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
81% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom hyogo

comfortable hotel

Posted Apr 20, 2015
Pros: The action of the front ia very quick.
Cons: Even if I suggest the problems, it is difficult for them to improve those ones.
Location: The bus & trolley stops are very near and convenient.
Front employee is almost satisfactory for me. But they except in front are not. .
1 out of 5
by A verified travelerfrom Guatemala City

Terrible hotel

Posted Apr 14, 2015
I try with two rooms and both smell terrible, for first time in my life I decide to cancel the reservation and I look for any other hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle ,Wa

Maile SC staff need a better attitude.

Posted Apr 7, 2015
Pros: The view and the location - not too far away from the beach and restaurants.
Cons: staff attitude & hospitality,& dissimilation of important inform. cleaning staff use of elevators with guests elevator & room freshness and smell
Location: Location was great from a $ value. We were close to Ft. DeRussy, beach , and restaurants and near-by small shops.
They were not very help full in providing local information ,and assistance , very curt and gave us wrong information relating to our shuttle to the air port- made us late for the real shuttle. They apologized but with attitude. The elevators were very warm in an already very warm humid day and not so clean smelling. The cleaning staff actually used the same elevator :carts, cleaning equipment and all. In fact, guests from another floor could not use the elevator because it had cleaning staff in it with other guests. Very Poor practice !!!! Our room was old musty smelling ,bathroom -some what clean but bath mat had black mold on it and whole bath Rm. was very out dated. The sheets/ bedding were clean. The only redeeming quality was the fabulous view on the 44th floor.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom VA

close to activities and easy walk

Posted Apr 6, 2015
had never stayed in Honolulu and was pleased that the Maile Sky Court was close to Waikiki Beach and all shopping and activities
1 out of 5
by A verified travelerfrom 神奈川県茅ヶ崎市

安いだけのホテル

Posted Apr 5, 2015
寝るだけなので費用を抑えた結果、シングルサイズのベッドでしかなく、狭い窮屈な部屋でした。二度と使いません
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
It was a ok place , nice people on the front desk. Not expenssive for Waikiki.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tacoma, wa

budget friendly

Posted Apr 3, 2015
rooms are ok, tv's outdated but who needs tv when in Hawaii? free dvd rentals are nice for bedtime. bed want particularly comfortable, could feel the springs when I laid down. For the price would definitely park my belongings there while enjoying the island.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom japan

周囲の散歩などに関しては、いいと思う。

Posted Mar 31, 2015
Pros: ・高層ホテルで、眺めがよかった。虹が幾度も観れてよかった。
Cons: ・ホテルからシャトルバスを利用することができるのであれが、ホテルのインフォメーションに乗せてほしい。 (どの会社で、運行時間、停留所、金額などを)
Location: ・たまたま、ワイキキでイベントと出くわせたので、楽しいひと時ができた。今回2回目のホノルルで来たが、ショートステイでしたが、のんびり過ごすことができた。 ・また機会があったら、もう少し、長く過ごして、オアフ島一周旅行してみたい。
・シャワーの出が悪い ・トイレの流し方が、飛行機の流し方と同じの音にびっくりした(一気に吸い込みような流しであった) ・日本語対応のスタッフがいない 【シャトルバスについてスタッフが・・・】 ・帰りにシャトルバスを教えてもらったが、シャトルバスの名前を知っていない。 ・ホテル前で、待てば来るというだけ。 ・待っても結局来ず、タクシーを呼んでもらい。航空まで行った。 ・シャトルバスの価格を知ったが、シャトルバスに関する内容(情報が)が、十分ではない。理解できず・・・
3 out of 5
Recommended
for Everyone
by A verified travelerfrom san jose, ca

Adequate

Posted Mar 31, 2015
Pros: The staff was nice.
Cons: Update rooms... Get wifi in rooms...
Location: Very easy to get to. Walking distance to the heart of Waikiki.
The hotel is a bit rundown. Staff was nice. No wifi in the rooms and the "lobby" was constantly filled with Chinese tourists. Room was clean but had maintenance issues. I had a slow sink drain, windows were filthy, fridge was dented carpet stained... That said... I got a good price and didn't spend a lot of time in the room anyway.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2015
テレビの音量が大きくならなくてフロントに言ったら、出かけている間になおしておいてくれました。 シャワーが壁から外れるともっと良かったです。