Ratings based on 2,114 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2014
Staff was amazing. Specifically, gale at the front desk. Love her. We stayed at 6 hotels in 7 days and she made this one the top of the list.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Portland,Or.

Excellent stay

Posted Nov 23, 2014
Pros: location
Cons: Pool Area
Location: Beach, Shopping, Food and entertainment all close
Staff and location could not be beat. When we did run into a minor bump after check in it was promptly taken care of.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Great Hotel for an affordable price

Posted Nov 17, 2014
My wife and I stayed here for a week while vacationing in Oahu. We got a partial ocean view room with kitchenette on the 38th floor facing Waikiki & Diamond Head. The room was the perfect size with plenty of space for everything we had. The bed was very comfortable. The room was clean, as well as the window. As mentioned in other responses, the TV was an older tube-style but it worked just fine. The only drawback was that our particular a/c unit had a condensor which was iced/frosted over which I discovered on our first day. I shut it off and let it defrost while were out & about and it worked fine for the rest of the stay. The hotel is within a 10 minute walk to the beach. I had a rental car for the entire week we were there and paid for the 7 day parking pass when we checked in. The whole process was painless. The $18 daily parking pass is comparable to other big cities. You have to remember that this isn't a Motel 6 in the middle of Nebraska...space is a premium on the island. You can find cheap rental cars though. My rental car was $170 for the week. Factor in the $126 I paid for the parking garage and my total rental car cost was about $300 (without fuel). That's not bad for a week and gave us the freedom to do what we wanted, when we wanted! No cattle-esque tour busses for us! The room was very quiet. I'm not even sure if we had adjacent neighbors. We were there in late October which is the off-season though. We were happy with this hotel!
3 out of 5
by A verified travelerfrom MS

Ok, pleasing

Posted Nov 14, 2014
Pros: Lobby, and the restaurant in the hotel was very good.
Cons: Update the rooms
Location: The location was ok, but a little far from restaurant's.
The rooms were very clean. The drain in the tub was very, very slow and the hot water in the sink ran very slow. Overall the rooms very ok, but need to be updated very badly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Keaau, HI

Adequate

Posted Nov 13, 2014
Pool area is bare. Housekeeping was excellent. Lobby is nice. Room was okay. Great location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom P

Clean, comfortable hotel near the beach

Posted Nov 10, 2014
My parents and I checked in for 2 weeks. Had a great time. We were surprised about the room size and were happy with the very helpful staff. We upgraded our room to a studio with a separate bedroom and had a great time.
2 out of 5
by A verified travelerfrom Washington

Posted Nov 7, 2014
Pros: Location
Cons: The attitude of front desk.
Overall, it's a rundown hotel, everything is getting so old and worn and looking so cheap for s hotel in that location. And the stuff especially the front desk people are not friendly to say the least, they are impatient, not really helpful, don't like to answer any more questions other than checking you in. One gets the feeling they just want you out of their face and be gone. So different from 10 years ago or 20 years ago. If this is the change, then it's change for the worse. I am truly disappointed and feel bad about the hotel and its service. It really needs major improvements on all aspects of its service and a major renovation. Don't think just about making money out of the tourists but actually putting in some of that money into improving the hotel conditions. D.H
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent if on a budget

Posted Nov 4, 2014
Hotel was ok...stayed here a couple times. Decent price for the budget traveler. Location is good.
2 out of 5
by A verified travelerfrom A

Ok but not the best

Posted Nov 3, 2014
Small room with no microwave. Tv was small and didn't have a clear picture. Glad I was only booked for 1 night and not multiple!!
2 out of 5
by A verified traveler

I'm their defense it was Halloween night....

Posted Nov 2, 2014
Windows were filthy, overall it felt like a cheap hotel in thailand