Ratings based on 304 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
62% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom Sparks, NV

Nice hotel, close to beach and mall.

Posted Jan 3, 2015
Pros: kWe had a GREAT ocean front view. Very clean.
Location: Location is great. Restaurants were close, Ala Moan Park and Mall within walking distance.
Hotel charges to hotel guess to park car at hotel. There is no other parking available. Requested a waken up call but did not receive. Everyone was pleasant and helpful at the hotel.
3 out of 5
for Everyone
by A verified travelerfrom Oakland

Quiet area, marina views!

Posted Dec 22, 2014
Quieter area at entrance to Waikiki, near Hilton Village. Easy walking, comfortable room with kitchenette for longer stays. Good value for single traveler, low frills. I would stay here again.
1 out of 5
by A verified travelerfrom Anchorage,AK


Posted Dec 18, 2014
Not at all like the photo rm 1103 will not recommend to anyone ever,for 900 dollars no way.
2 out of 5
by A verified travelerfrom Scottsdale, AZ

A confusing check in location

Posted Dec 16, 2014
Very confusing,inconvenient check location-it was next door! Although the room was spotless, the AChad one speed, was very noisy and knew directly on the bed- U had to block the airflow to get any sleep! Electrical outlets in inconvenient places and no sheer curtains behind the drapes. Because building next door was very close, the drapes were either open or completely closed. Not good. Shower was small but good water flow & temp control. Building access was a key fob with no one on premises at 8AM or after 5 when I returned. Front desk staff from hotel next door was as attentive and did a great job keeping me informed about a UPS package I was expecting. Valet parking was tolerable but space between hotels where car was pulled wasn't paved so you will pull suitcases ect over bare ground--very poor process. I will only stY here again if it's literally the last hotel available when I need to go on business. The lower price isn't worth all the inconvenience
4 out of 5
for Students
by A verified traveler

Thanksgiving Weekend

Posted Nov 30, 2014
Pros: The view was great! The room was a lot larger than I expected.
Cons: Inform the guests where check-in is BEFORE they arrive.
Location: The hotel was really close to the Waikiki Strip. We were able to leave our car parked and walk everywhere (at least to eat and shop).
It took us a while to figure out that check-in was at the neighboring hotel, but our room was really large, the view was great, and it was a pretty nice place to stay for a short vacation. I do think parking cost a little too much, but I'm not really sure how other hotels in the area price their parking. The hotel does seem old and a little run-down, BUT it was a great place to stay for one night.
1 out of 5
by A verified travelerfrom Kauai, Hawaii

The worst ever!

Posted Nov 25, 2014
Location: Decent food
The nightmare hotel! Very dirty run down the very worst was bed bars or springs coming through every where!!! Not mattress pad , no blanket , no comforter, no bed spread only sheets with bottom sheet all wrinkled!!!!! Could not sit straight on toilet Counter in you back! Could hardly get closet open broken would not slid!. Filthy carpet scared of bed bugs or rats shower mildewed and leaky. Worst than ant third world dive!! No help when calling desk from staff. I want my money back for the first night in this rat trap of a motel!!! We live on Kauai and will tell everyone including newspapers of this nightmare. It should be shut down or at least a major renivations made!! I am angry at your company for this experience and want an apology and compensation!! Caro Ernsdorf
4 out of 5
for Everyone
by A verified travelerfrom Kapolei, Hawaii

good location, fabulous ocean view, nice people

Posted Nov 5, 2014
Pros: it's in a good location, walking distance to everything in Waikiki and Ala Moana Shopping Center / Beach park. Clean, quiet, and reasonable cost.
Cons: elevator needs some attention
Location: Situated in the beginning of Waikiki, walking distance to shopping, restaurants, beaches, entertainment
felt a little hesitant at first, one elevator has been out of service for at least 4 weeks, after first ride up, all other times were fine. no long wait. absolutely fabulous west facing view of Ala Moana and Waianae Range. You'll be able to see a beautiful sunset over the ocean. On Friday, we were also able to see the Hilton's weekly fireworks show from the partial east facing window. Clean room, complete with mini kitchenette. Fabulous soft queen bed. No ice machine. Valet parking took care of parking worries. I'd stay again.
3 out of 5
for Couples
by Franciscofrom Madrid

Good location but very expensive

Posted Oct 31, 2014 on Hotels.com
Good location but quite old, unconfortable, there was only one 1 elevator in service in a 35 floor building and car park very expensive 25$ per night. If you don't have nothing better you can use it but only just in case.
1 out of 5
by A verified travelerfrom new zealand

Extremly hot room

Posted Oct 9, 2014
It was so hard to even breath due to the airconditining not working properly and the manteinance people couldnt do anything to fix it because was throwing hot air and coudnt even manage to turn off the hot air ! And they couldnt even change us of room, we had to go and book somewhere else
3 out of 5
for Couples
by A verified traveler

3 nights in hawaii

Posted Oct 9, 2014 on Hotels.com
the stay was ok but no free parking provided by hotel and only valet. Checkin in located at the hotel in front... Also only one elevator worked and it took forever. Good location and view but not close walking distance to waikiki strip