Ratings based on 949 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
77% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Under Construction

Posted Mar 25, 2015
Pros: It was quiet for 1st floor.
Cons: The logistics and staging of the check-in area is atrocious.
Location: Food and amenities on same block.
They are doing renovations on the main lobby. Check-in is in a room the size of a closet. Very inconvenient and line forms quickly and we waited outside in the heat. I had to go back two times because my room key didn't work.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lacey, WA

Don't upgrade room w/breakfast

Posted Mar 11, 2015
Requested room w/o feather down comforter because of severe allergies received one anyways, also don't upgrade to breakfast not worth it... Only able to use coupon from 7am to 9am.. And options were eggs(scrambled only) scoop of rice and whatever meat they wanted to give you that day. Hotel is close to stores and restaurants.. Close walking distance to beach, Ross located right across the street as well as Walmart..
3 out of 5
Recommended
for Everyone
by A verified travelerfrom honolulu

Too much costruction noise

Posted Mar 6, 2015
Very loud during day from all the work at 8 am noise starts
3 out of 5
Recommended
for Everyone
by A verified traveler

It was fine

Posted Feb 24, 2015
Pros: See above
Cons: They did a construction renovation project in the morning. It would have been nice if they let guests know ahead of time.
Location: Convenient from major department stores in case you forgot to pack something. I forgot shoes and I was able to run across the street to the store.
Quality of the room was equal or better than the more expensive hotels in Waikiki. Parking is cheaper and much more accessible than the atrociously tight garages downtown.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2015
Convenient location. Always a restaurant within walking distance 24 hours a day.
3 out of 5
Recommended
for Everyone
by A verified traveler

We were there for an overnight post surgery stay.

Posted Feb 5, 2015
Pros: Close by good food.
Cons: Pillows are like rocks.
Location: Walking distance to Iolani Palace area.
It was close to surgery, close to doctor's office. We will use it again.
2 out of 5
by A verified travelerfrom JAPAN

アラモアナに近く交通べんのいいホテル

Posted Jan 27, 2015
ホテルからのアラモアナ、ワイキキ行きのシャトルバスが出ていたが時刻表や停車場がわからなくて不安になった。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Koloa, Hawaii

Central Dining & Shopping

Posted Jan 20, 2015
Pros: Convenient location for shopping & 24 hour dining.
Cons: None
Stayed overnight for a weekend meeting. I like the convenience of the variety of dining choices 24 hours a day. Only minutes by foot from Ala Moana Shopping Center.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location w restaurants mall, Walmart Ross nea

Posted Jan 14, 2015
Cons: Have no choice but to pay for wifi plus movie rental incur extra costs non-negotiable, wifi in lobby only, modem in room- if you have port for modem..
Good central location in honolulu close proximity to restaurants (one in hotel a lil on expensive side) shopping via shuttle service to mall,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dublin,Georgia

Business and Pleasure

Posted Jan 12, 2015
Pros: Staff very good and helpful at all time, made sure if needed anything it got taken care of quickly.Restaurant close by very quite and peaceful
Cons: Just keep doing what they are doing
Location: Location is centrally located and good for shopping and business good location point
First time staying there and it was just what I needed as for business location to downtown and the areas I needed to get to,walked to most of the and reasonable cab fare to others.