Ratings based on 691 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
74% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from sj

Posted Aug 16, 2014
Convenient location, close to everywhere. Bathroom was not super clean but people come back from beach n bring sands all the time so it's fairly clean.
1 out of 5
by A verified traveler

it is extremely noisy on a very busy street

Posted Aug 16, 2014
Pros: where you can boil water
Cons: if it is on a busy noisy street
Location: there is a walmart, and other stores
if you dont mind super noise, you may stay here. noisynoisynoisynoisynoisynoisynoisynoisynoisynoisynoisynoisynoisynoisy
5 out of 5
Recommended
for Everyone
by A verified traveler

I liked the location near restaurant and shopping

Posted Aug 14, 2014
My experience was wonderful I would stay at pagoda hotel again
3 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Reasonably priced hotel

Posted Aug 12, 2014
Location: Walmart and Sam's Club are just down the street. Lots of restaurants nearby. Within reasonable walking distance of both Waikiki Beach and downtown.
Our stay was a mixed experience. Although the neighborhood wasn't the best, we actually liked the location as it allowed us to walk both to Waikiki Beach and to downtown (the capitol and palace). Shopping (at Ala Moana, Walmart, or even for groceries at Don Quijote) was very convenient. And parking, at only $10/day, was much less expensive than at Waikiki hotels. The room itself was also a mixed bag. We had a double-double in the tower. During our stay, they upgraded much of the furniture in the room. The fridge (and freezer!) worked well. However, the microwave was missing, and the room safe was locked so it was unusable. The bath tub had been painted at some point, and the paint was chipping (unsightly but fully functional). Our room was supposed to come with free breakfast. When we checked in, they informed us that we would get two vouchers (we had four people in the room) each day, but we had to request them at the front desk each morning at 7:00 am. Your choice between two breakfast options was served in the restaurant, a beautiful facility surrounded by a classic garden with fish ponds. The hotel advertised that it had both wired Internet and wi-fi. However, when we asked about the wi-fi (which didn't work), we were told that they were still working on it. Finally, as we were checking out, there was a posted notice that they would soon start charging a $10/day resort fee. So, although we didn't have to pay the fee, you will.
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

Close to shopping , amenities

Posted Aug 5, 2014
Friendly staff, close to transport. Close to shopping malls and restaurant. Not too pricey . Safe environment
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Good location

Posted Aug 4, 2014
Pros: Location and staff
Cons: Renovate it!
Good location close to Ala Moana Shopping Center and other stores. The hotel needs a renovation, it's quite old and facilities outdated, but rooms are clean and staff very friendly. I would not choose this hotel for a vacation, but it's ok for 1-2 nights.
2 out of 5
by A verified traveler from Los Angeles

Below average hotel, good if you don't care much

Posted Jul 31, 2014
Pros: They added an extra bed at no charge to accommodate my little girl. we rented a room for 4 people with 4 beds.
Cons: Give the place a face lift. A friend who lives in the area came to visit and said that this hotel has been under renovation for ever.
Location: Nothing special, but not too far from shops. Too far to walk to the beach
Hotel was so so. personnel was okay, price was okay too. But the beds were terrible, the worst mattress I ever slept on, lumpy and springy. Sheets sometimes smelled bad and had to be replaced. Otherwise the room was clean. water in shower was not hot enough although usable. kitchen had ants. Lots of noise at all hours of the night, other dwellers did not care about the rest of us and were very noisy even at 3 and 4 and 5 and 6 in the morning.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hilo

Love the Hotel and the location.

Posted Jul 22, 2014
Pros: The location of all shopping and dining areas that are in walking distance of the hotel and we felt safe.
Cons: We as a family loved this hotel.
Location: Lots of shopping and dining areas that are in walking distance.
The Hotel was great the staff was so friendly. The Pagoda restaurant was excellent. All the prices of the hotel, parking, and food was very reasonable. My family and I enjoyed this hotel so much we will be returning for our next vacation. My son loved the fishes at the floating restaurant. We enjoyed our stay!
2 out of 5
Recommended
for Everyone
by A verified traveler from Hilo

A place to Sleep!!

Posted Jul 19, 2014
Pros: staff was friendly and courteous.
Cons: need WiFi and Microwave in each room not only on certain floors. Shower curtains should have magnets at each end
Location: Ross and Walmart and other eating places were near by
my experience staying at this hotel was just a place to sleep, a little to expensive, no microwave, no WiFi had to pay for it for the cost that I paid to stay here. Staff was friendly and courteous, that's about it. The only thing that I liked best was it was in the downtown Honolulu area close to everything.
4 out of 5
Recommended
for Everyone
by A verified traveler from big Island

Best buy I have had in downtown Honolulu

Posted Jul 2, 2014
Great staff quiet clean old kine well equipte convenience store clean pool. Dinning and bar