Ratings based on 538 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2015
Nice and comfortable Only problem is small room Other than that it is nice hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Tasmania, Australia

Great Location

Posted Aug 3, 2015
Pros: Mainly location was very good. And very relaxing atmosphere.
Cons: Maybe a sign for the doors so that the staff know when the rooms are ready to be serviced would be an advantage.
Location: The Honolulu Zoo was across the road. Aquarium about a 5 mins walk.
We had a pleasant stay. Great walks along beach across the road and just far enough away from all the main shops. The staff were very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from San DIego

Unbeatable location

Posted Aug 2, 2015
Pros: I especially enjoyed the pool area. I also appreciated that they had onsite car rental.
Location: The hotel is very close to the zoo, the aquarium and of course the beach. There is endless shopping too, all within walking distance.
This was a great deal. The location was excellent and the hotel staff were very friendly and accommodating. The building is older, so the room was on the smallish side, but since I didn't come to Hawaii to sit in a room it was fine for me. The pool was an excellent place to hang out - it overlooks the beac! There were plenty of good and reasonably price restaurants nearby. I would definitely come back!
4 out of 5
Recommended
for Everyone
by A verified traveler from IL

Convenient and clean

Posted Aug 1, 2015
Nice stay -clean and comfortable. Great views. But the shuttle service you pay for in amenities only goes to the mall. Waited 45 minutes to be taken from hotel and then driver was not there for pick-up til 20 minutes after mall closed. Lots to do within walking distance though.
4 out of 5
Recommended
for Everyone
by A verified traveler

Best location! By th beach, parks, and zoo.

Posted Jul 24, 2015
Pros: Convenient, breakfast overlooking the beach, and great staff.
Cons: Partial ocean view wasn't really accurate unless you count leaning way out over the balcony on the 12th floor.
Location: Kapiolani Park, the zoo, the aquarium, shopping, beach
The staff was very helpful and personable , not just going through the motions. The room was very pleasant, though small for three people.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Good location, close to the beach

Posted Jul 23, 2015
The hotel was at a great location across the road from the beach. I loved their lobby its very Hawaiian and very relaxing atmosphere. The staff were amazing, very friendly and extremely helpful. The room was very clean and comfortable. Free shuttle to the shoping mall and back. They provide u with beach towels daily nice and clean and free. Be aware of the $20 us fee u pay daily as service fee. But this is in every hotel across the state. I would suggest to visit the Expedia office at the lobby they were a great help to book all my tour trips around the island. My overall stay was excellent and I highly recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2015
Nice hotel, recommend 100 %. Had a great time, lots of things to do because of the great location. Public buses a so accesable at this location to any major point in the island.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, Ohio

Great Staff, Clean Room

Posted Jul 20, 2015
Everything about this hotel was fine with me. We pulled in and the Valet ($25 per day) was good about pointing out free parking that was available right around the corner after we mentioned we did not want to valet the car. The staff checking us in was very welcoming, and was able to answer all of our questions. We got into our room and everything was very clean (tile flooring, which for us, is better than carpeting). Bathroom was a little small but the shower great; a large stand-up with a great shower head. The beds were the only thing I would ask them to improve. The bed, sheets, blankets and comforters just seemed tired, and well worn. Other than that, everything was fine. Starbucks right downstairs, was great for us each morning. We only stayed two nights, as we were at the end of a vacation. There is a $20 per day resort fee as well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2015
Good stay. Staff were generally good and helpful. Good stay. Staff were generally good and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Neat hotel !

Posted Jul 13, 2015
Pros: View, location and friendly staff.
Cons: Nothing I can think of off hand. But the homeless folks milling around outside took away some from the atmosphere.
Location: Across the street from the beach, Honolulu Zoo nearby and large park area.
Had an excellent stay and will do it again. Loved the close access to the beach and shopping. View of beach and Diamond Head were awesome.