Ratings based on 532 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from IL

Convenient and clean

Posted Aug 1, 2015
Nice stay -clean and comfortable. Great views. But the shuttle service you pay for in amenities only goes to the mall. Waited 45 minutes to be taken from hotel and then driver was not there for pick-up til 20 minutes after mall closed. Lots to do within walking distance though.
4 out of 5
Recommended
for Everyone
by A verified traveler

Best location! By th beach, parks, and zoo.

Posted Jul 24, 2015
Pros: Convenient, breakfast overlooking the beach, and great staff.
Cons: Partial ocean view wasn't really accurate unless you count leaning way out over the balcony on the 12th floor.
Location: Kapiolani Park, the zoo, the aquarium, shopping, beach
The staff was very helpful and personable , not just going through the motions. The room was very pleasant, though small for three people.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Good location, close to the beach

Posted Jul 23, 2015
The hotel was at a great location across the road from the beach. I loved their lobby its very Hawaiian and very relaxing atmosphere. The staff were amazing, very friendly and extremely helpful. The room was very clean and comfortable. Free shuttle to the shoping mall and back. They provide u with beach towels daily nice and clean and free. Be aware of the $20 us fee u pay daily as service fee. But this is in every hotel across the state. I would suggest to visit the Expedia office at the lobby they were a great help to book all my tour trips around the island. My overall stay was excellent and I highly recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2015
Nice hotel, recommend 100 %. Had a great time, lots of things to do because of the great location. Public buses a so accesable at this location to any major point in the island.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, Ohio

Great Staff, Clean Room

Posted Jul 20, 2015
Everything about this hotel was fine with me. We pulled in and the Valet ($25 per day) was good about pointing out free parking that was available right around the corner after we mentioned we did not want to valet the car. The staff checking us in was very welcoming, and was able to answer all of our questions. We got into our room and everything was very clean (tile flooring, which for us, is better than carpeting). Bathroom was a little small but the shower great; a large stand-up with a great shower head. The beds were the only thing I would ask them to improve. The bed, sheets, blankets and comforters just seemed tired, and well worn. Other than that, everything was fine. Starbucks right downstairs, was great for us each morning. We only stayed two nights, as we were at the end of a vacation. There is a $20 per day resort fee as well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2015
Good stay. Staff were generally good and helpful. Good stay. Staff were generally good and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Neat hotel !

Posted Jul 13, 2015
Pros: View, location and friendly staff.
Cons: Nothing I can think of off hand. But the homeless folks milling around outside took away some from the atmosphere.
Location: Across the street from the beach, Honolulu Zoo nearby and large park area.
Had an excellent stay and will do it again. Loved the close access to the beach and shopping. View of beach and Diamond Head were awesome.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Oahu vacation

Posted Jul 9, 2015
Location: The location was very nice. Just far away from the chaos of the Waikiki strip but close enough to have all the services and shopping available.
The staff and the services were excellent. The location was great. We want during a very busy time of year and there was a lot more people than I had expected so the location was critical. Far enough away yet able to use all the shuttles and trollies to our benefit. We did not rent a car and we didn't need one. We did have a room with beach front and we enjoyed the balcony.
4 out of 5
Recommended
for Everyone
by A verified traveler from osaka,japan

ビーチに近い便利なホテル

Posted Jul 8, 2015
カラカウア通りの動物園側の端にあり、ビーチが近くにあるのでレジャーに、レンタカーで出掛けるのにとても便利です。 お買い物へは少し遠いかもしれませんが、トローリーバスにのればすぐに着きます。 独立記念日にアラモアナパークへ車で出掛け、帰りにカラカウア通りが大渋滞しましたが、ホテルが端にあったので、スムーズに裏道で帰ることが出来ました。 リゾート料が高いですが、毎日1階に朝はコーヒーとお水、昼からはグァバジュースとお水を用意しています。すぐ近くにスタバ、ホテルの両側にABC、海とカピオラニ公園が見えてとても素敵なホテルです。 ホテルの裏側のレモン通りにレンタル自転車やさんがあり、利用しました。レンタカーとは違い、色んなところを探索できるのが良かったです。 部屋自体は十分な広さです。 バスタブは浅いですが、シャワーを浴びるのに不自由はしません。 照明にコンセントが付いていて、たくさん充電出来るところがあり、総合的にとても便利なホテルでした。
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Nice hotel

Posted Jul 6, 2015
Pros: Location valet
Cons: renovation conditioner
Location: Waikiki beach, Zoo - across the road. Pretty close to Diamond head (not walkable). Lot's of ABC stores around, as well as cafes.
We got the room with partial view, and when we got in it turned out we got a balcony too - window with an ocean view and a balcony with partial ocean view, table and chairs. Great! The room was small, but it was OK for 2 people. Hotel was clean, valet-parking $40/day, service fee $20/day. Air conditioner was pretty loud when working (95% of the time). Lobby had coffee in the morning and juice during the day. Hotel also has convenience room with shower, but we didn't get there. Hotel located at the end of Waikiki beach (5min walk), driving to highways was pretty quick. The beach has wave-breaker and would be perfect for kids.