Ratings based on 1,824 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

pleasant hotel; good location

Posted Jan 26, 2015
Pros: A good location. It is across the street from the entrance to the Honolulu Zoo. It is less than a 10 minute walk from the Waikiki Aquarium.
Our holiday was centered around the beach. This hotel was a 5 minute walk from a very good section of the beach.
3 out of 5
by A verified traveler

Close to the park and diamond head

Posted Jan 26, 2015
Pros: close to the park and diamond head
Cons: Everywhere in the hotel needs updating, paint, carpets, bedding, drapes
Requested a kind size bed, high floor, did not get either, asked to move rooms and were told to check back with staff every morning to no avail, and after 2 consecutive mornings of asking, we gave up ,as we just wanted to enjoy our vacation, Had a late evening flight, but they do not have a courtesy room to shower and freshen up.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location Waikik

Posted Jan 26, 2015
Cons: Disabled Roll in shower would be better suited with a folding door instead of current two door design as harder to enter bathroom with the doors.
Location: Opposite the zoo, across from ocean, near park and great walking area, close to restaurants, on flat area accept small hill to wheelchair entrance.
Wonderful hotel with very friendly staff, wheelchair access, nice restaurant for breakfast and first dinner. Very willing to please and accommodate range of needs plus pool. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 名古屋

部屋から海とダイアモンドヘッドを眺めることができるホテル

Posted Jan 24, 2015
オーシャンビューの部屋を指定したところ、1110号室の海とダイアモンドがそれぞれ真正面に見える角部屋で、イメージ写真通りの部屋を案内され、その景色の素晴らしさに感動のあまり、年甲斐もなく嫁さんとはしゃぎあって喜びました。 今回は飛行機はマイルで行き、このホテルで8泊の予定でしたので、家族ともに満足出来る部屋でとても良かったです。 朝はダイアモンドヘッドからの日の出が見え、夕方は海へ沈んで行く日没が、両方部屋からバッチリ見え、とっても綺麗でした。欲を言えば今回はロングステイでしたので、電子レンジが付いていたらさらに最高だったと思います。 また、従業員の方々もとても親切&明るくおもてなしいただき、気持ち良かったです。 3階にあるプールからも動物園越しにダイアモンドヘッドがよく見え、ゆっくり寛げますよ。 アジアンエアーのCAの方々の常宿らしく、お見受けしましたが、皆さんとても綺麗な方々ばかりで、KARAみたいでした。
4 out of 5
Recommended
for Couples
by A verified travelerfrom san francisco

Vacation in Oahu

Posted Jan 21, 2015
Pros: Location.
Cons: Free printing of boarding passes would be nice.
Location: Near zoo, lots of good restaurants on Kapahulu.
Convenient location. Close to a variety of restaurants. Close to bus transportation, since we did not rent a car. Older hotel, but remodeled. Very comfortable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom honolulu

Nice place. Best place we stayed at on 4day vaca

Posted Jan 20, 2015
Aside from no pool /no hot tub ,this place was excellent...we booked our room for 89$ and it was great. Lots of room space , a balcony over the city was really nice. The bath was nice as well. Very comfortable beds and close to the heart of waikiki
4 out of 5
Recommended
for Families
by A verified travelerfrom 日本

ビーチに近く、良心的なホテル

Posted Jan 10, 2015
Pros: スタッフの対応が良心的です
Cons: 無し
Location: 動物園の前で子連れにはいいロケーションです。
子連れで1泊しました。お部屋には早目に入れていただけてありがたかったです。 ビーチにも近く、ワイキキを満喫できました。 また行く機会があれば、宿泊すると思います。
4 out of 5
Recommended
for Everyone
by A verified traveler

Queen Kapiolani Rules!!!

Posted Jan 8, 2015
We were there at New Years because no one else had any rooms available at affordable rates The Holiday decorations were wonderful! It was very nice, clean, well kept, the lanai was tiny but who spends a lot of time on it anyway? I say that yet I'd flat out refuse to stay anywhere there was not a lanai. Nice restaurant and little pool, I don't know about parking since we didn't have a car, Just be sure to remember the lobby is in back. They took our luggage and whisked it right up to the room. Upon leaving they got us a cab and took care of the luggage again. Very nice people. Close to the beach, I plan to recommend it to friends.
2 out of 5
by A verified travelerfrom Roma, Italia

Deludente

Posted Jan 8, 2015
Pros: La posizione è ottima
Cons: Pareti da dipingere, aria condizionata da sostituire, finestre praticamente aperte
Location: Posizione è ottima, a due passi dall'oceano e dalle vie dello shopping
Stanza minuscola, in condizioni precarie. Un super tv flat ma il resto necessita di una bella risistemata.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brazil

Very good hotel, good price and excellent location

Posted Jan 7, 2015
Pros: Price, location and room quality.
Cons: Bathtub size.
Location: The hotel is located in Waikiki, within walk distance to all its major attractions.
Me and my wife spent one night at Queen Kapiolani. The room had an excellent Diamond Head view (you have to choose and pay for that). The room is very clean and comfortable. Bathroom is also very clean. The bathtub is a little bit small, but not a problem at all. The hotel staff is very friendly and helpful. The location is also very good. It is a walk distance from the hotel to almost all Waikiki. And it is right in front of the zoo.