Ratings based on 287 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel with all the amenities

Posted Aug 9, 2014
The hotel was well equipped with everything you could want - gym, pool, business centre. The room was spacious and clean and all hotel staff were friendly and curteous.
Comment from Hotel Management
Aug 13, 2014 by Pattie Furtado, Hotel Management
Aloha Australian Guest: Thank you for your five star review! We are pleased you liked our hotel and we met your expectations - and that we had everything you needed - gym, pool, business center and a well spacious and clean room! We hope you return one day! Warmest Aloha, Pattie Furtado
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2014
We stayed here for the first part of our honeymoon, the room was nice and clean, staff was very friendly.
Comment from Hotel Management
Aug 13, 2014 by Pattie Furtado, Hotel Management
Aloha honeymooners! Mahalo for staying with us for part of your honeymoon. So pleased you felt our room was nice and clean and our staff friendly! We hope you return one day for an anniversary! Warmest Aloha, Pattie Furtado
2 out of 5
Recommended
for Everyone
by A verified traveler

Six miles from airport. Good for one night.

Posted Aug 3, 2014
Pros: Located within walking distance to other hotels and restaurants. Located within walking distance to the beach. Located within 6 miles of the airport
This hotel was difficult for us to find on our way from the airport. The parking is difficult. The staff was friendly, but unconcerned about us as quests.
Comment from Hotel Management
Aug 7, 2014 by Pattie Furtado, Hotel Management
Aloha and thank you for staying with us. We are sorry you found it difficult to find the hotel and I'm sorry you felt the staff was unconcerned about you. I'm going to share your review with our Operations Manager - maybe it's time for a little more training. Mahalo for taking the time to let us know how guests perceive our hotel. Warmest Aloha, Pattie Furtado
3 out of 5
by A verified traveler

Small room

Posted Jul 29, 2014
The rooms are very small. The pool is nice - but never gets any sun. The staff was nice.
Comment from Hotel Management
Aug 6, 2014 by Pattie Furtado, Hotel Management
Aloha CC: Our pool is open from 9am and the sun hits it until the building next door blocks the sun around 2pm - which is actually a good thing since over-exposure can be harmful. Thank you for staying with us and I'm sorry we were not happy with the sun - did you know the beach is about three blocks away at the Hilton Hawaiian Village? Now that's sun! Mahalo for staying with us - we appreciate you taking the time to let us know your feedback! Warmest Aloha, Pattie Furtado
3 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Tucked away but close to Waikiki beach and Lagoon

Posted Jul 25, 2014
Great staff - very willing to help with all enquiries
Comment from Hotel Management
Jul 30, 2014 by Pattie Furtado, Hotel Management
Aloha Les and Linda: So glad you liked our staff and our property! Thank you for your kind comments and we hope you return one day! Warmest Aloha, Pattie Furtado
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Well located near Alimona shopping centre.

Posted Jul 21, 2014
Pros: Value for money.
Cons: New quieter air conditioner.
Location: Walk to Alimona shopping centre; buy cheap Levi's at maceys or Levi shop, go to the MaiTai bar on the roof and order a long board larger & fish tacos.
Speedy check in, clean room, deep pool, fridge in room, good laundry (although did not use it), fast lifts, friendly staff, located next to very good sports bar that does lots of specials including $4 breakfast.
Comment from Hotel Management
Jul 25, 2014 by Pattie Furtado, Hotel Management
Aloha and thank you so much for your 4 star review! Glad you liked the location of the property and how about those breakfast specials at the Sports Bar! Glad you enjoyed your stay! Ala Moana Shopping Centre is expanding even more now!! Warmest Aloha, Pattie Furtado
5 out of 5
Recommended
for Everyone
by A verified traveler

Helpful staff

Posted Jul 12, 2014
I had surgery and the hotel staff was excellent in helping me while I was there
Comment from Hotel Management
Jul 15, 2014 by Pattie Furtado, Hotel Management
Aloha, thank so much for letting us know that we were helpful in dealing with your surgery. We do try to make sure that our guests are taken care of and it sounds like we did a good job! Mahalo for staying with us! Warmest Aloha, Pattie Furtado
4 out of 5
Recommended
for Everyone
by A verified traveler from NIAGARAFALLS

the hotel is close every thing such as ,beachs ,so

Posted Jul 11, 2014
Pros: staffs are friendly,helpfull
Cons: bathroom
Location: everythings
you do not to drive,bus stop near by,shopping center,restaurants around and I walked to beach every day.i enjoy my vacation week there.thanks to expidia.
Comment from Hotel Management
Jul 13, 2014 by Pattie Furtado, Hotel Management
Aloha Lucky: We are so happy your enjoyed staying with us while you were in Hawaii! Your comments are very encouraging and we are happy we met your needs in a hotel. You are right - Expedia is a great partner! Warmest Aloha, Pattie Furtado
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Nice hotel - good rate, and friendly staff.

Posted Jul 6, 2014
Pros: Ice water in mornings (until 1 PM) Nice Front Desk staff (very helpful) Comfortable bed Good selection of TV channels Good price A/C!
Cons: Location is not very close to the beach, but not too bad. 15 - 20 minute walk from beach.
Location: Fantastic little breakfast place called 'Snappers' just around the corner that was recommended by hotel staff. Very affordable option for breakfast.
Stayed here during a stopover visit. Hotel very kindly provided a late check-out during our one night stay, and provided good service whenever we needed help with anything. We had a very comfortable sleep here and enjoyed the comfortable bed, many channels to browse on tv, and the wonderfully powerful Air Conditioning in the room.
Comment from Hotel Management
Jul 10, 2014 by Pattie Furtado, Hotel Management
Aloha RG: Great comments and a good 4 star rating! I'm so glad we were able to accommodate a late checkout. We try to meet all our guests needs and it sounds like we met yours! Come back anytime Warmest Aloha, Pattie Furtado
Comment from Hotel Management
Jul 10, 2014 by Pattie Furtado, Hotel Management
Thank you for staying with us. We appreciate your taking the time to respond on Expedia! Warmest Aloha, Pattie Furtado
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable stay for 7 nights, near shops/malls

Posted Jun 28, 2014
Enjoyed our 1 week stay. Convenient laundry facilities: $1.75 washer, $1.25 dryer, $1 soap, $1 fabric softener. A 10 min walk to Ala Moana Center, with cheaper food prices than Waikiki area. Little hole-in-the-wall Pho Tri Vietnamese Restaurant (aka Pho Thi Minh) on Ena Rd is 3 blocks from Ramada, was so good, we ate $7 pho noodles there a few times. Food in Waikiki overpriced. Rented a car for 3 days. Snorkeled @ Hanauma Bay, rentals for snorkel gear w/ mask/fin $12 & life vest $7, lockers avail for rental, lifeguards on duty.
Comment from Hotel Management
Jul 4, 2014 by Pattie Furtado, Hotel Management
Aloha and thank you for your 4 star review! Great posting! We love the Vietnamese restaurant on Ena Road. Great prices - good food! I'm so happy your like our convenient location - near everything and our prices are off-beach but affordable! Thanks for the review! Come back soon, Warmest Aloha,