Ratings based on 2,358 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified travelerfrom Los angeles
Not grant bed size request.Posted May 26, 2015
Request a king size bed for our aniversary with 2 months in advance. Howevere they were overbooked. Apparently they don't have to honor request from travel web sites. They promise to give me a king size bed for our last 2 nigths that never happen.. Not even a phone call. We spend our aniversary sleeping in diferent beds. They ruin of aniversary experience.
for Everyoneby A verified travelerfrom MU
オーバーブッキングPosted May 25, 2015
for Everyoneby A verified travelerfrom Southern Calif.
Nice facilityPosted May 24, 2015
Pros: Poolside is nice along with entertainment that starts each evening around 6
Cons: Smoking section with table, chairs etc would be nice.
Location: Very beach close and centrally located to Waikiki. Lots of construction going on next door as they rebuild International Marketplace so noisy days.
Was good location and nice facility. Would have preferred more dining options and less per day "resort fee". Pool is not open after 7pm and there is no jacuzzi which would be nice on vacation. if you are a smoker, there is no good smoking section. Only dining facility is pricey, even for breakfast buffet.
for Everyoneby A verified travelerfrom Toronto
Great locationPosted May 24, 2015
Location: Walk to Waikiki beach, shops and dining
Next door to construction site, but did not affect our stay. Great location, easy walk to the beach, which we could see from our balcony, close to shops and dining. Hallways are starting to show some wear, but the room was comfortable and the staff were friendly. A few more details about hotel amenities from staff would have been welcome. We didn't realize they had entertainment nightly, and since we were only there 1 night, we missed it.
for Everyoneby A verified travelerfrom Surprise, AZ
Grand old hotelPosted May 24, 2015
Pros: Everything except the bathroom.
Cons: See above
Location: It is like shopping on Rodeo Drive.at Beverly Hills but at Waikiki Beach.
We loved most everything about this hotel. It is a beautiful structure that was built a bunch of years ago. The location and amenities are great and service quality was superb on all levels. . The only drawback is about the bathroom. It was as old as the hotel and could use some updating. Even for only two people one towel bar is not enough. And our towel bar was not secure on one side so had no resistance any weight. Refurb is not an overnight project, but they could add some secure hooks and change out the slider door.
for Familiesby A verified travelerfrom osaka
Posted May 24, 2015
for Everyoneby A verified travelerfrom miyazaki
心地よい空間。アロハの雰囲気が素敵Posted May 23, 2015
for Everyoneby A verified traveler
Great Inexpensive HotelPosted May 23, 2015
Pros: Location and staff.
Cons: Once the construction completes next door, it will be a lot nicer.
Location: Location is perfect! It's right across the street from the beach, Dukes, Rum Fire, down the street from Tiki's. There are lots of cool things to do.
This hotel is old, and it's next to construction where old International Market Place used to be, but it's a great hotel and the location is perfect. It's right across the street from Duke's, the beach, Cheesecake factory, down the street from Rum Fire, down the street the opposite direction from Tiki's Grill and Bar, etc. The hotel is very convenient, clean and the staff is outstanding. If you tip the housekeeper a few dollars, they will take extra care of you and your room. Another tip is if you have a rental car, park on the very top floors near the elevator. People hardly ever park there and it's right next to the elevator to the Tower.
for Everyoneby A verified travelerfrom N
アクセスが良いですPosted May 21, 2015
for Everyoneby A verified travelerfrom Pa
A true Hawaiian feelingPosted May 21, 2015
Pros: The friendly staff
Cons: Keep it as is
Location: Good food good shopping beautiful view
From the time we arrived to the time we left, the staff made you feel at home and with a true Hawaiian feeling. This hotel is within walking distant to many shops and the food every where was so good.