Sheraton Waikiki (Honolulu, United States of America)

Rooms & Rates

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Room type

Partial Ocean View Escape


		One king bed or two double beds. All floors. 250 square feet. Island decor, sliding glass doors open to furnished lanai with partial ocean views. Sheraton Sweet Sleeper Bed. Shower/tub combination, coffeemaker, compact refrigerator, cable TV with pay movies (surcharge), in-room safe (surcharge); high-speed Internet access (surcharge).

City View Escape


		One king bed or two double beds. Lower floors, Kalakaua Avenue side. 250 square feet. Island decor, sliding glass doors open to furnished lanai with street views. Sheraton Sweet Sleeper Bed. Shower/tub combination, coffeemaker, compact refrigerator, cable TV with pay movies (surcharge), in-room safe (surcharge); high-speed Internet access (surcharge).

Partial Ocean View


		One king or two double beds. Furnished balcony with partial- ocean view. High-speed and dial-up Internet access (surcharge). Cable/satellite TV with pay movies. Minibar and coffee/tea maker. Hair dryer. Iron/ironing board. In-room safe.

Mountain View


		One king bed or two double beds. Middle floors, Kalakaua Avenue side. 250 square feet. Island decor, sliding glass doors open to furnished lanai with city and mountain views. Sheraton Sweet Sleeper Bed. Shower/tub combination, coffeemaker, compact refrigerator, cable TV with pay movies (surcharge), in-room safe (surcharge); high-speed Internet access (surcharge).

City View


		One king or two double beds. Furnished balcony with city view. High-speed and dial-up Internet access (surcharge). Cable/satellite TV with pay movies. Minibar and coffee/tea maker. Hair dryer. Iron/ironing board. In-room safe.

Ocean Front


		One king or two double beds. Furnished balcony with ocean view. High-speed and dial-up Internet access (surcharge). Cable/satellite TV with pay movies. Minibar and coffee/tea maker. Hair dryer. Iron/ironing board. In-room safe.

Large Luxury Ocean


		One king bed or two double beds. Corner rooms on all floors. 640 square feet. Island decor, sliding glass doors open to furnished lanai with full ocean views. Sheraton Sweet Sleeper Bed. Shower/tub combination, coffeemaker, compact refrigerator, cable TV with pay movies (surcharge), in-room safe (surcharge); high-speed Internet access (surcharge).

Ocean Front Escape


		One king bed or two double beds. All floors. 250 square feet. Island decor, sliding glass doors open to furnished lanai with full ocean views. Sheraton Sweet Sleeper Bed. Shower/tub combination, coffeemaker, compact refrigerator, cable TV with pay movies (surcharge), in-room safe (surcharge); high-speed Internet access (surcharge).

Mountain View Escape


		One king bed or two double beds. Middle floors, Kalakaua Avenue side. 250 square feet. Island decor, sliding glass doors open to furnished lanai with city and mountain views. Sheraton Sweet Sleeper Bed. Shower/tub combination, coffeemaker, compact refrigerator, cable TV with pay movies (surcharge), in-room safe (surcharge); high-speed Internet access (surcharge).

Club Level Mountain View


		1 king bed or 2 double beds. Pillowtop mattress. Lanai. Desk. In-room safe (accommodates laptop). Flat-panel television. Cable/satellite television channels. Premium television channel(s). Pay movies. Video-game console. Voice mail. Clock radio. Refrigerator. Coffee/tea maker. Shower/tub combination. Makeup/shaving mirror. Designer toiletries. Hair dryer. Iron/ironing board. Electronic check-out. Air conditioning. Window opens.
Rate includes the following benefits: Access to exclusive lounge with 42-inch flat-screen TV and music sound system Complimentary Island-style breakfast daily from 6 AM-10 AM Complimentary hot appetizers and cheese/breads daily from 4 PM-8 PM Computer work station with two flat-screen computers and high-speed Internet access Shared printer/copier/fax machine Complimentary newspapers and magazines Concierge service
Other restrictions may apply.

Club Level Ocean Front


		1 king bed or 2 double beds. Pillowtop mattress. Lanai. Desk. In-room safe (accommodates laptop). Flat-panel television. Cable/satellite television channels. Premium television channel(s). Pay movies. Video-game console. Voice mail. Clock radio. Refrigerator. Coffee/tea maker. Shower/tub combination. Makeup/shaving mirror. Designer toiletries. Hair dryer. Iron/ironing board. Electronic check-out. Air conditioning. Window opens.
Rate includes the following benefits: Access to exclusive lounge with 42-inch flat-screen TV and music sound system Complimentary Island-style breakfast daily from 6 AM-10 AM Complimentary hot appetizers and cheese/breads daily from 4 PM-8 PM Computer work station with two flat-screen computers and high-speed Internet access Shared printer/copier/fax machine Complimentary newspapers and magazines Concierge service
Other restrictions may apply.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pets not allowed
Resort fee charged at hotel/condo
Check-in time starts at 3 PM
Check-out time is 11 AM

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Valet parking fee: USD 33 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
- Resort fee: USD 25 per accommodation, per day
Hotel resort fee inclusions:
- Use of fitness center
- In-room bottled water
- Self parking
- Additional inclusions
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Promotions

Club Lounge Promotion

Book a stay in a "Club Level Mountain view or Club Level Ocean Front" room/rate category and receive the following benefits:

Access to exclusive lounge with 42-inch flat-screen TV and music sound system

Complimentary Island-style breakfast daily from 6 AM-10 AM

Complimentary hot appetizers and cheese/breads daily from 4 PM-8 PM

Computer work station with two flat-screen computers and high-speed Internet access

Shared printer/copier/fax machine

Complimentary newspapers and magazines

Concierge service

Must book a "Club Level Mountain view or Club Level Ocean Front" room/rate category to receive benefit. Complimentary meals may not include taxes or gratuities. Valid anytime, subject to availability. Other restrictions may apply.

Kids Eat Free

Book a stay and one child (age 12 and younger) per paying adult will enjoy complimentary meals at selected Sheraton Waikiki outlets.

Offer is combinable with Sunsational Savings. Certain menu restrictions apply; please see Sheraton Waikiki outlets for details.

Awards and Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Property Amenities

The Sheraton Waikiki Resort features an oceanfront resort pool with poolside beverage and food service. The oceanfront Helumoa Playground, also known as the Super Pool, features a 70-foot water slide, interactive fountains, and two spa tubs. A children's pool is complemented by an adults-only oceanfront infinity-edge pool, located in front of Kai Market. Surfing lessons and sightseeing tours can be booked by staff members.

Additional on-site amenities include a fitness center, Khakara Spa, and shopping and dining options. The lobby is home to Link@Sheraton, which provides multiple computers with complimentary Internet access, Ethernet dataports for laptops, and easily accessible electrical outlets for power, along with complimentary wireless Internet access and printers.

The resort completed a total renovation in 2009.

24-hour front desk
Total number of rooms - 1636
ATM/banking
Audio-visual equipment
Babysitting or child care
Ballroom(s)
Valet parking (surcharge)
Bar/lounge
Breakfast available (surcharge)
Business center
Coffee shop or café
Currency exchange
Doorman/doorwoman
Dry cleaning/laundry service
Elevator/lift
Express check-out
Fitness facilities
Gift shops or newsstand
Internet access in public areas - complimentary
Number of outdoor pools - 2
One meeting/conference room
Parking limited (surcharge)
Designated smoking areas
Express check-in

Room service
Luggage storage
Concierge services
Laundry facilities
Health club
Limo or Town Car service available
Multilingual staff
Poolside bar
Porter/bellhop
Restaurant(s) in hotel
Room service (limited hours)
Safe-deposit box at front desk
Pool sun loungers (chaise longues)
Security guard
Self parking
Shoe shine
Shopping on site
Suitable for children
Swimming pool - children's
Swimming pool - outdoor
Television in lobby
Tour assistance
Wedding services
Valet parking

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Sheraton Waikiki, Honolulu, United States of America, Property Amenities Pool

Rooms

The Sheraton Waikiki offers 31 floors overlooking Waikiki Beach. All 1,636 air-conditioned guestrooms have been renovated (summer 2009) and feature signature Sheraton Sweet Sleeper Beds, five down-and-feather pillows, and duvets. All rooms include bathtub/shower combinations, compact refrigerators, and high-speed Internet access (surcharge).

Room Amenities

High-speed Internet access
Cable/satellite television channels
Premium television channel(s)
Video-game console
Pay movies
Hypo-allergenic bedding available
Lanai
Air conditioning
Voice mail
Internet access (surcharge)
Refrigerator
Coffee/tea maker
Wake-up calls
Turndown service (on request)
Designer toiletries
Hair dryer
Extra towels/bedding in room
Shower/tub combination

Makeup/shaving mirror
Electronic check-out
Electronic/magnetic keys
In-room safe (laptop compatible)
Flat-panel television
Pillowtop mattress
Iron/ironing board
Daily housekeeping
Desk
Window opens
Clock radio
Rollaway beds available
Cribs (infant beds) available
Complimentary newspaper
In-room safe
Television Internet access (complimentary)
In-room massage available

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Dining

Rum Fire – Set against the alluring backdrop of Diamond Head, this oceanfront hideaway features one of the the largest selections of vintage rums in the United States. Exotic blend of tapas-style cuisine. Fire pits adorn the 7,000-square-foot interior. Open daily for lunch and dinner. Cocktails served until 2 AM.

Kai Market – Serves local Hawaiian favorites, signature breads, meats and cheeses, and fresh fruits and vegetables.

Ingredients – Made-to-order gourmet meals and fresh healthy ingredients cater to guests on-the go. Open morning until late afternoon.

Edge of Waikiki – Upscale bar and lounge.

Yoshiya - Sushi bar. Features a daily tea ceremony. Live music with traditional instruments.

Room Service – Available for breakfast and dinner.

Stay at One, Dine at All – Guests of Sheraton Waikiki can dine at any of the four Starwood Properties in Waikiki and charge their meals to their room.

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Sheraton Waikiki, Honolulu, United States of America, Dining Restaurant

Recreation

The Sheraton Waikiki offers an oceanside resort pool. The Sheraton Fitness Center by Core offers weight machines and cardio equipment with individual TVs. Each night, join us at Link @ Sheraton to experience games, entertainment, and family fun.

Guests can rent boogie boards, surf boards, and snorkel gear at the pool kiosk (surcharges apply). Also, within one mile are a public golf course, tennis courts, and jogging paths at Kapiolani Park.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Golfing nearby
Golf - driving range nearby
Sailing nearby
Scuba diving nearby
Surfing/boogie boarding nearby
Rowing or canoeing nearby
Boat launch nearby
Motor boating nearby
Pilates classes/instruction nearby
Yoga classes/instruction nearby
Tennis nearby
Racquetball/squash nearby

Running track/path nearby
Basketball nearby
Volleyball nearby
Aerobics nearby
Scooter/moped rentals nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Parasailing nearby
Fishing nearby
Snorkeling on site
Swimming on site
Whale-watching on site

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Sheraton Waikiki

4.3

out of 5

avg. guest rating

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A Traveler from Seoul

5.0

out of 5

“just perfect”

just perfect

A Traveler from San Carlos, CA

4.0

out of 5

“Thanksgiving Trip”

The hotel was good, however there were several weddings that took place at the hotel and they shutdown the pool and the bar one afternoon through the entire evening and we were not told about in advance. They also blocked being able to pull up a car to the hotel during the weddings

A Traveler from california

4.0

out of 5

“awesome pools”

The hotel facilities were awesome. The room service and cleaning not so great.

Area recommendations

North shore and sunset beach because the hawaiian sunset is the best here

When to go

Not in summer. Go in april or oct nov. Nov is pipeline masters at north shore.

Getting around

Rent a car!

Frances J from San Jose, CA

5.0

out of 5

“Excellent Hotel w/ Best Location and Views - Will Stay Here Again!”

The location of this hotel is PERFECT. It's right on the beach and in the middle of all the restaurants and shops in Waikiki. The staff were all so friendly and accommodating. My boyfriend and I LOVED the view from our deluxe oceanfront room. I would highly recommend booking this room if it is within your budget. Both pools were very nice and relaxing though chairs did fill up pretty early in the day. People reserved chairs (despite the signs saying you couldn't) and expected others to honor their book, towel, or even pillow that came WITH the chair as their way of claiming the chairs. The Infinity Pool is for guests 16yrs and up only and is good for lounging. You can order drinks from the side of the pool! The Helumoa Playground is bigger and more family friendly with slides. The breakfast buffet at KAI Market was excellent but many may find it expensive if you don't get a deal on it (book with your room if you can)! Rum Fire and Edge Bar seemed overpriced for the selection but the ambiance and views were great. It can get pretty windy at both areas so you have to watch your napkins, menus, etc. Overall, I loved this hotel and expect to be back!

Shopping

Aloha Stadium Swap Meet - Be sure to buy souvenir gifts HERE. They have the cheapest prices anywhere except for maybe the tiki god statues. For some reason we found that to be cheaper at the ABC stores. BUT you can always haggle.

Events and shows

Polynesian Cultural Center - Spring for the Ambassador package because you get a guided tour. Our tour guide was AWESOME. The guides are students so they know a LOT and make visiting the different villages that much more interesting vs going through the villages by yourself and just looking at "stuff". The luau was fantastic even without alcohol and the show was amazing!

Outdoors or beach

Diamond Head Crater - This is an easy 15minute "hike" up (paved and has stairs) with excellent views at the top. Go for sunrise because (1) it's gorgeous and (2) heat won't be an issue.

A Traveler from LA, Ca

4.0

out of 5

“good but..”

good but as i heard from my friends ...though good location for shoping and swim...

Tacea W from Seattle, WA

2.0

out of 5

“"Remodel gained. Magic lost."”

I have been a returning guest of The Sheraton Waikiki for over the past 20 years. I spent summers as a child there, I honeymooned there and now I have started bringing my children. The Sheraton Waikiki had always held a special place in my familys memories. After this last trip I am sad to say we will not be returning. The pool staff is a hired out company, NOT Sheraton staff. We watched daily as non Sheraton guests were given towels and lounge chairs. We had to get up be 6 am to get 2 chairs for our family of 4. People were allowed to play boom box speakers at high volumes. By mid afternoon it became a frat party zoo with small children. The adult pool area is not any better, just no children. We asked repeatedly if this was a public pool and were always told it was only to be used by Sheraton/Royal Hawaiian guests. The rooms were remodeled 4 years ago and they are trashed. Our bed sheets had tears, slits. The maids started knocking before 8 am to start housecleaning and the do not disturb signs wouldn't stay on the door. The hotel manager basically laughed in our face when we asked what had happened to our wonderful hotel. When we stated we were sad to not be returning she simply shrugged. The Sheraton seems to have become the old Outrigger when it was party central. The only thing left for this hotel is the location. We understand things change, economic cut backs, but customer service, being courteous and polite, those things are free.

Area recommendations

We really enjoyed the Aloha Stadium swap meet.

John T from Erie, Pa

5.0

out of 5

“This was our 7th visit there”

My wife and I started staying at the Sheraton Waikiki in 2005 for our 35th wedding anniversary. After that stay we have been continuing to stay there for our anniversary ever since. We have seen the hotel renovated over the years and it has been really transformed to serve couples as well as families. My only grip is that food prices on the premises are higher than some of the local establishments. The hotel is within walking distance of many fine restaurants and shopping. The parking is in a nearby ramp and the price for parking is included in a resort fee that does have a few extras including Wifi in the rooms. If you want to venture out of the Waikiki area in is fairly easy to get in or out of the area. It is a large hotel and does handle the large number of guests efficiently. The new manager that took over last year has sunset cocktails from the Hotels Leahi Club on the 30th floor on Wednesday's at 5:30pm for frequent visitors. This was our second year to be invited where you meet the various department heads and enjoy beverages and hors d'oeuvres while watching the sunset over the western end of the island. My wife and I really enjoy the hotel and the service we receive. They are on the oceanfront but no beach of their own yet. So staying here has become a tradition as long as our good health continues.

Area recommendations

We enjoy an evening stroll on the streets of Waikiki. There are plenty of bars and restaurants along with many interesting street vendors. I feel this is a very safe place to walk in the evening even for people with children. It's even fun to stroll along the famous Waikiki beach after dark. Stop and sit on the beach along with many other people and listen to the waves on the beach and enjoy the evening starlit sky.

Kevin S from Las Cruces, NM

5.0

out of 5

“Excellent place in Waikiki”

Location was great for all Waikiki has to offer. Upgraded to ocean view. Right on the ocean!

Outdoors or beach

Beach was nice but a little rocky, posible due to very high surf. Recomend to bring water shoes

Manny G from Chino Hills, CA

4.0

out of 5

“Not Great, but not Bad.”

I chose this hotel cuz it was a last minute booking and Hawaiian Village was unavailable for the dates I requested. I noticed a reviewer rated this hotel better than the Village so I jumped on this reservation. That reviewer was way off. No comparison in the accommodations, Village is MUCH nicer, no question about it. Rooms are way too plain, as were the hallways leading to your rooms. The good news is those were my main complaints about this hotel. On the positive: Not as large as the Village, so you don't walk as much. Much easier to find a lounger by the pool (everyday my wife and I had one in the shade by 1-2 p.m.-just keep eyes open :]) You're smack dab in the middle of shopping, so that was cool. In summary, you want luxury, go Village, in a pinch, Sheraton Waikiki ain't too bad.

KC from Westminster, CA

4.0

out of 5

“very good in everything”

I love it & would come back here again.

Area recommendations

International market, Royal Hawaiian shopping center, the beach, rental locations, etc. Everything is right there for tourists.

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