Ratings based on 1,653 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great pool close to the beach

Posted Dec 19, 2014
The food was not good the room carpet was old ... Other then that the pool was great
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to the beach- excellent bars

Posted Dec 16, 2014
Pros: excellent location stunning seafront views
Cons: room could be a bit more modern
Location: plenty of restaurants, shops etc- and of course beach
hotel is very close to waikiki beach- great views- good bars, good swimming pool- overall strongly recommended
5 out of 5
Recommended
for Families
by A verified travelerfrom Seattle

The location is excellent with gorgeous scenery.

Posted Dec 16, 2014
Pros: The location is the best. Hotel management's style is very modern. It is a "clean" hotel for families and not for people who have wild life styles.
Cons: For first 2 nights, our next door neighbors were making a lot of noise. There seemed to have more people staying in one room than what is allowed.
Location: shopping for both affordable souvenirs and name brand products. wonderful noodle houses for light meals. Many water activities to choose from.
We stayed for 8 days. There are convenient stores which open till midnight, gourmet restaurants, variety of shops close by. We have an occsion front room. The sun set is right in front of the hotel. Each day has its own beautiful sunset. The hotel is fully occupied. However, the facilities can be available for everyone with a little planning. Many stores do not take all of the credit cards.Thus, it is better to prepare a few different kinds. The parking at Hanauma Bay only takes cash. Without it, you will be wasting your time getting there. The beach area is pretty clean maintained by several hotels. It provides a wonderful long walk. The close by Royal Hawaiian shopping mall provides wonderful entertainment performances for the holidays.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland, New Zealand

Nice hotel close to the beach

Posted Dec 11, 2014
Pros: Proximity to the beach and the main shopping and restaurants.
Location: Location was excellent, close to great shops and many restaurants to choose from. Found some lovely healthy restaurants close to the hotel.
Stayed in a city view room which had a small view of the sea. Beds very comfortable and hotel cleaners very friendly and efficient. Reception staff friendly and helpful. There were many young Japanese couples getting married daily and having photos taken around the hotel, lovely to see. Beautiful Christmas decorations everywhere.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice hotel

Posted Dec 9, 2014
It is a good hotel in the middle of everything. The staff was friendly and nice. The photographer there I wouldn't recommend. I recommend the pool and the food. The massage was expensive but totally worth it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 横浜市

利便性抜群

Posted Dec 7, 2014
ベーチにも買い物にも利便性抜群です。オーシャンビューの部屋だったので、気持ち良く過ごせました。 次も、シェラトンにしようと思います。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2014
Great service. Checked in early with a great room. Let us use a roll away bed with no charge. Cleaning service was excellant with extra towels .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan

眺めのいいホテル

Posted Dec 5, 2014
オーシャンビューの部屋からは、正面に海、遠くにダイヤモンドヘッドが見えました。波の音で目が覚めたのが朝の何よりの贅沢!海と一体になって楽しむプール目的でしたが、家族用も植栽が影を作り、岩や変化にとんだ雰囲気のあるプールで、そこからの眺めもよかった!フロントとレストランスタッフの笑顔と対応がすばらしかった!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Yokohama

さすがシェラトンでした

Posted Dec 3, 2014
Pros: 子供も入れるプールがある。 プールからビーチにつながってるのでプールで遊んでからビーチに行ったりできる。 ホテルの1階にはローソンがあって子供のおやつやおにぎりが買えて助かった。
Cons: お風呂のシャワーと水道の切り替えがきれいにできなくてシャワーに変えても水道から水が流れました。 子供がいたので、予約の際、キングサイズのベッドをお願いしましたが、実際はダブルベッドでした。 ベッドが高くて子供が落ちるか心配な方はチェックインの時もう一度チェックした方がいいと思います。
Location: ギャラリア、ロイヤルハワイアンセンターに近いため、ショッピングに最適。 Wolfgang's Steak Houseは予約必須
子連れの場合はシェラトンワイキキをおすすめします。 ハワイのホテルは古いってよく聞きますが、そこまで古く感じませんでした。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 福岡市

まさにオーシャンビューの快適な空間

Posted Dec 3, 2014
Pros: シティービューの申し込みにも係らず、オーシャンビューのお部屋を提供頂きました。 空室状況によってより良い部屋を提供するプライオリティが評価されます
Location: ワイキキの中でもビーチ並びにDFS、ビーチウォークにも近くロケーションは抜群
歴史のあるホテルですが、内装はリニューアルされているのか、清潔感があり、スタンダードのお部屋でもWiFiが無料となっています。 エレベーターも10数基あり、待ち時間もほとんど無く快適です。