Ratings based on 1,053 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

beautiful view but rooms too small

Posted Aug 26, 2014
Pros: pools
Cons: furniture on rooms
Location: best location,
it was very nice, but the rooms were very small and no furniture to store cloths.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location closer to beach. Pool is nice too.

Posted Aug 18, 2014
Expedia staff took efforts arranging two reserved room to be connected to each other. If reserve site allowed this kind of special desire, it should be much better. Thank you, and I will revisit.
5 out of 5
Recommended
for Couples
by A verified traveler from Australia

Sheraton Waikiki

Posted Aug 17, 2014
Pros: Its staff, location and amenities.
Cons: No!
Location: Fantastic location to Waikiki beach, restaurants, food court, farmers market, shopping malls and main shopping strip.
From the outset staff were very friendly and helpful, offering pager to notify of rooms availability for check in, and offering baggage storage. Staff were extremely helpful with allowing internet access whilst trying to arrange hurricane cancelled flights etc. The room was very clean and comfortable in a fantastic location. Very scenic and a highly convenient location to beaches and restaurants. We loved it!!!
3 out of 5
by A verified traveler from California

Crowded hotel

Posted Aug 13, 2014
Pros: It's nice being that it's on the beach and really close to the main strip of shops and restaurants.
Cons: Smoking areas should have seating for the guests.
Location: Really nice location.....close to everything.
I think that this hotel is great for families with children but it's terribly crowded.
5 out of 5
Recommended
for Everyone
by A verified traveler from Whittier, CA

Great pool!

Posted Aug 9, 2014
Our family had a great time! The pool was lots of fun and the easy access to the beach was a plus!
5 out of 5
Recommended
for Everyone
by A verified traveler

Ocean view

Posted Aug 6, 2014
No complains at all everything was fine I enjoyed a lot
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Great Hotel! Great Location!

Posted Aug 5, 2014
Pros: Location, Infinity pool, and cleanliness!
Cons: I would say the food options are average.
Location: Shopping, nightlife, restaurants, beaches, snorkeling etc.
We loved it! Right on the beach, infinity pool, the staff made our time so enjoyable. So many great restaurants close by.
5 out of 5
Recommended
for Everyone
by A verified traveler from McKinney, TX

Friendly, Clean, Beautiful View - Wonderful Staff

Posted Aug 1, 2014
Cons: The chair situation at the children's pool needs to be addressed. There are several families that are hording chairs at 8am and not using them.
We stayed for 9 days traveling in from TX - our waterfront view was spectacular. This is our fourth time traveling to Hawaii and our first at the Sheraton Waikiki, it was well worth the extra. By far the best we've ever stayed at. The staff was very pleasant from check in, to the concierge that helped us plan our excursions, to the pool members that gave us towels daily and even our room house cleaning staff were always very helpful. Some of the excursions we went on were: volcano hiking on the big island, surfing (at the beach in front of the hotel), helicopter ride, snorkeling at hanuman bay, swimming with the dolphins in the open ocean, shopping a ala mona center. We ate at the hotel on some occasions but traveled out to other places as well (we rented a car). One especially great thing about this hotel is although there is a daily hotel fee - there is not an additional fee for parking. And the daily hotel fee includes many amenities that other hotels do not include like Hawaiian lay making class and free tubes in the adult pool. BTW their swimming pools (they have 2) are salt water which are wonderful for your skin! The children's pool has a slide which our son loved. And I don't know what the occasion was (or if there was one) but there was a fireworks show out in the ocean on a Wednesday night which was AMAZING from our balcony! And this was not 4th of July.
5 out of 5
Recommended
for Everyone
by A verified traveler from lWestern Australia

Unreal

Posted Aug 1, 2014
The Sheraton was a fantastic place to stay. Such a great location. I will be staying there next time. Friendly helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing view

Posted Jul 27, 2014
Cons: Smell of coming food from the 'Lawson Station' shop located downstairs
Eveything was fantastic and we would definately go again given the oppurtunity. Amazing view from room and very private.