Ratings based on 1,518 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from OH

Awesome staff!

Posted Jul 3, 2014
Pros: The hotel was very clean. The staff was fabulous. Many amenities including spa services, snacks/food, recreation and activities.
Cons: Going to the pool. When explained, it almost seemed like a reservation was required to sit by the pool. Not so- there are plenty of lounge chairs!
Location: Everything is accessible from the Waikiki Outrigger. Tour bus connections are a block away; walk to Diamond Head or catch a cab; shopping.
From the moment we arrived, the hotel staff was awesome! We were promptly greeted at the curb and our luggage loaded onto a cart. The front desk staff welcomed us and explained hotel amenities and activities going on that week. Our luggage arrived at our room exactly as we did. The room - including the bathroom and closet area -was spacious. Plenty of storage space for clothing and bags. Our partial ocean view room had a balcony with a table and two chairs, perfect for breakfast and evening cocktails! The view was more than we expected. Throughout our visit the staff was friendly and always ready to serve. We enjoyed good meals at the hotel's three restaurants. The gym was more than sufficient; it included free weights, machines and treadmills and offered a rooftop view of the mountains. The pool was small but the area was well-maintained; chairs and towels were readily available. The downtown location made it easy to catch tour busses and explore the area. We explored hotel reviews while planning this trip. We noticed that people said this was their 10th or15th stay at the Outrigger Waikiki. The fact that so many people returned to this hotel numerous times said a lot- and we could see why. We would definitely recommend this hotel - and have already!- to friends. A great experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice location! Walking distance to everything.

Posted Jun 25, 2014
Pros: Love the dining experience from Duke,Hula grill and Chucks.
Cons: Some employees (1) not to eager to help with questions about our tour details that we booked thru Expedia. Thankfully one lady was very helpful .
Location: Shopping and dine nearby. Of course Waikiki beach is awesome!
Memorable experience. Very safe place to visit. Su Xian very good worker. Keep our room clean everyday. Sky very good server and very friendly. Noticed a lot of people have a hard time on their first try to navigate the security process of the elevator. But okay after awhile since it is for the safety of the guests.
Comment from Hotel Management
Jan 1, 2014
Thank you for your positive feedback regarding your experience at the hotel and with our staff. We will be sure to share your comments with them. On behalf of Expedia and our entire team, we hope to welcome you back again in the not too distant future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Yakima, WA

4 Star hotel on the beach

Posted Jun 24, 2014
Nothing in Hawaii is cheap, but you get what you pay for. The Outrigger Waikiki on the Beach is extremely nice with great valet parking and beautiful beachside dining!
Comment from Hotel Management
Jan 1, 2014
Aloha Ken, The hotel does offer a great variety of unique Island style dining and hospitality. This is something we are very proud of. We hope to welcome you back soon.
5 out of 5
Recommended
for Everyone
by jennifer from los angeles

Outrigger on the Beach stay

Posted Jun 24, 2014
My family of 4 stayed at the outrigger for 5 days. It was amazing!!! The staff was incredible!! Perfect for kids. It was paradise. I didn't get ocean view but outside my balcony to my left was ocean view and to the right was the strip.Everything was clean and that's what I was looking for. The hotel was in the middle of the strip right on the beach. I will definitely go back to the same hotel when we return.
Comment from Hotel Management
Jan 1, 2014
Aloha Jennifer from Los Angeles, Many thanks for taking the time in posting about your recent stay with us. We are a very family friendly destination and hope that you make us a regular favorite on your trips to the Islands.
4 out of 5
Recommended
for Everyone
by shawna from s

Fantastic time. Concierge heather was so helpful

Posted Jun 15, 2014
Beaches and sunsets were out of this world . We saw the whole island with different excursions . Food was terrific
Comment from Hotel Management
Jan 1, 2014
Aloha Shawna, Hawaii does offer some of the most beautiful beaches in the world. There is an abundance of activities that cater to all travelers. We hope that we can welcome you back again soon.
5 out of 5
Recommended
for Everyone
by wendy from sudney, Australia

On the beach & in middle of town

Posted Jun 9, 2014
Pros: Good size rooms, very comfy beds. TV a bit small, but ok. No wine glasses in room, only tumblers.
Cons: Would be better to have a kettle - if you don't drink coffee, hard to make a cup of tea with percolator. Didn't like paper cups for hot drinks either.
Great bar on the beach, Dukes, but get there by 3pm if you want a seat. Day spa is a bit expensive, but do a great job. Not a lot of options for breakfast if you want to eat early outside of the hotel. Big markets are gone, shame as they were good. Make sure to try Jimmy Buffet Bar and the Cheesecake Factory - but only order 1 meal between 2 - HUGE servings.
Comment from Hotel Management
Jan 1, 2014
Hi Wendy from Sydney, Thank you for your feedback. There are a lot of options both on and off site. While the International Marketplace is under development, there are many options for shopping both in Waikiki and throughout the Island.
5 out of 5
Recommended
for Everyone
by Garz from Colorado

Nice hotel close to the beach.

Posted Jun 8, 2014
Pros: Everything!!!!!
Location: The location is excellent. It was very nice to be able to walk out onto the beach. There are lot of things to do within walking distance.
The hotel was very clean. The entire staff were always cheerful, friendly and polite. Everyone was helpful. It was a great experience - and it was our fourth time staying at this Outrigger so that should speak for itself.
Comment from Hotel Management
Jan 1, 2014
Aloha Garz from Colorado, Nothing makes us more happy than welcoming back our loyal guests. Thank you for the great feedback.
5 out of 5
Recommended
for Everyone
by Marilyn from Santa Rosa, CA

Great location, views, dining, and staff

Posted Jun 5, 2014
Can't say enough about the great location; right on Waikiki with perfect beach access and within close walking distance to everything. Both Dukes restaurant and the Hula Grill inside the hotel have great food and reasonable prices; try the Banana Macadamia Nut Pancakes! We stayed a week for our wedding and honeymoon. The staff were all so nice and helpful too! Internet is free, the only fee is for daily storage/parking of your rental car, which wasn't too much compared to other hotels. This was a perfect stay! I'd definitely stay here again.
Comment from Hotel Management
Jan 1, 2014
Greetings Marilyn from Santa Rosa, Thank you for posting your feedback regarding your recent stay with us. The Banana Mac nut pancakes are excellent. We also recommend trying the famous Hula Pie and Duke's on your next stay with us. Aloha.
4 out of 5
Recommended
for Everyone
by Karen from Melbourne Australia

Room with a view!

Posted Jun 5, 2014
Pros: Position! View!
We asked for an ocean view room and got a fabulous one on the 8 th floor right near the front. The staff were very helpful and the room was very clean and the bed was comfortable. The location was excellentShops and bus right outside and Dukes was a great restaurant right on the beach. All in all it was a great hotel,good price and good location.
Comment from Hotel Management
Jan 1, 2014
Aloha Karen, Thank you for your positive feedback. We hope to welcome you back to the Islands in the not too distant future.
5 out of 5
Recommended
for Everyone
by Valerie from Philadelphia

Posted Jun 4, 2014
Pros: It was on the beach and the people are FRIENDLY...
Location: Lay on the beach and Shop from one end to the other:)
My experience at the Outrigger was very nice. I would highly recommend this hotel for anyone who's looking to stay on the beach and shop at any store they could imagine, Stores are open late and there is always the good food at Dukes. Hey come on check it out. Its a beautiful place.!!!!
Comment from Hotel Management
Jan 1, 2014
Aloha Val from Philadelphia, Thank you for choosing Expedia and in staying with us. There is a lot to do, and many places to shop. Our guests do love the convenience of Duke's which is just a elevator ride to your room. Hope to welcome you back soon.