Ratings based on 958 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2015
Very nice staff and location. Air conditioning loud
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2015
Beautiful hotel with everything you need for an amazing experience in Hawaii!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

great location at the beach

Posted Mar 27, 2015
Pros: location and history of it plus good staff
Cons: no idea
Location: everything is in your side and close
there was construction at the hotel. too much noise
5 out of 5
Recommended
for Everyone
by A verified traveler

ワイキキの中心にありながら静かなホテル

Posted Mar 27, 2015
Pros: 子供の遊び、買い物、オプショナルツアーへの参加等利便性が優れている。
Cons: リゾート料金で得られる特典がわかりにくい
妻、5歳の子供、自分の母親を連れての滞在でした。滞在中は子供中心のプログラムにするため、子供用プールが充実しているロイヤルハワイアンを選びました。歴史を感じる重厚感あるインテリアや海から眺めるホテル外観はやはりワイキキトップクラスだと思います。 リゾート料金が別途かかるのが気になりますが、総じて素晴らしいホテルだと思います。清掃状況、サービスともに満足できるレベルです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2015
Hotel staff very friendly. Had an excellent end room in the original section, could open our windows and hear the birds.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2015
They were couteous, friendly and helpful.beuatiful hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

Slipped a bit in 2 years

Posted Mar 21, 2015
Pros: Location and beach
Cons: See above
Our first experience at the RH 2 years ago was lovely. Whilst we enjoyed our last stay, we felt that the standard had dropped. Items of note were: a) Paper cups in the room, as opposed to china, for tea and coffee; b) our room looked a bit tired and the carpets on our floor looked like they were due for replacement / refurbishment; and c) the front desk operators weren't as friendly as they were when last we visited.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Ontario

Wonderful stay at the Royal Hawaiian

Posted Mar 20, 2015
We stayed at the Royal Hawaiian for one week in March 2015. It feels like you're staying in a part of history right on the beautiful Waikiki beach. We did have a small issue with our room shortly after arrival, and the hotel staff quickly took care of it - their professional attitude and fast response was fantastic, and left us completely satisfied. While the hotel may not be as modern or upgraded as some of the other offerings in the area, the old-world charm made this a wonderful place to relax while visiting Honolulu. We'd definitely come back here again!
3 out of 5
Recommended
for Couples
by A verified travelerfrom Tokyo

外観は素敵

Posted Mar 18, 2015
Pros: 外観、中庭、ロビー
Cons: 客室の清掃、物品の充実、スタッフの教育、バレーパーキングの利用価値を客に説明すること、リゾートチャージの内容も客に説明し、きちんとその内容を行うこと
Location: ビーチに面した、奥まった立地はいい
久しぶりにこちらのホテルに宿泊しましたが、以前に比べるとスタッフの質が落ちている気がしました。あまり手際もよくありません。こちらのホテルはロビーや中庭での写真撮影で十分だと思いました。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom el paso

Very nice and wondeful Place is near to everything

Posted Mar 18, 2015
I loved this hotel is reality clean and the bath is so clean too the pilows are so soft i can sleept so wonderful thank you