Ratings based on 1,004 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Anniversary trip

Posted May 21, 2015
Pros: The view from our own balcony and the inclusive extras!
Location: Much to see and do at any level of participation level you choose. Shops, dining, hikes, extra activities like a Blue Hawaiian helicopter ride, great!
We upgraded to an ocean view in the "tower" of the Royal Hawaiian and it was definitely worth it! Especially enjoyable was the breakfast and appetizers that was part of the package, excellent, excellent and a great way to meet people. A memorable and enjoyable trip also thanks to the amazing staff there.
4 out of 5
Recommended
for Everyone
by A verified traveler

ハワイを感じれるホテル

Posted May 18, 2015
Pros: 毎日はいやですがピンクも気に入ります
Cons: バスまわり
Location: 最高です
施設は古いもののきっちりと清掃されています。ただ日本人には残念なことですが、バスタブがありません。シャワーブースのみです。部屋が広い分許されます。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mission viejo, CA

Honeymooners

Posted May 17, 2015
Hotel and staff were excellent, however we stayed in the tower in a corner room with a wrap around balcony; save your money ang and go with an ocean view.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

The hotel was one of the best I have stayed in.

Posted May 16, 2015
Pros: EXUDES QUALITY
Cons: Nothing
Location: Great location, especially for breakfast on the verandah overlooking the beach and Diamond Head
Beautifully appointed rooms, quality linen and great soap, shampoo and conditioner
5 out of 5
Recommended
for Everyone
by A verified traveler

Photos dont do this hotel justice! A++

Posted May 14, 2015
Quiet & Highly Recommended Hotel -- The Pictures don't do it justice !
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tokyo

ワイキキでは趣を異にする重厚感のあるホテル

Posted May 11, 2015
Pros: 歴史に基づく重厚な雰囲気、最安の部屋でも悪くない景色、オンザビーチならではのビーチアクセス、隣のシェラトンホテルのプールを使用できること、正規チェックインタイム前にチェックインできたこと。WIFIの感度が良かったこと、中華系の団体客がいなかったこと。
Cons: ホテルスタッフにフレンドリー感が少ない(ベルボーイはほぼ無視。まあ必要ないですが。その他あまりホテル内で清掃以外のスタッフに会う機会が少なかった)、チェックイン時にタワーへの有料アップグレードの営業、他のコメントにもあるとおり一部ビーチスタッフの無愛想だった、部屋の清掃の時間が読めなかった 等
Location: 言わずもがなですが、カラカウア通りやロイヤルハワイアンセンター、ビーチへのアクセスは最高です。トロリーはピンクラインを使用しましたがDFSが最寄だと思います。ワードセンターまでタクシーで18ドルくらいでした。この時期夕日がホテル前のビーチから見ても海に沈まないのでそれがちょっと惜しかった。
エクスペディアの割安料金に惹かれGW中に夫婦と幼児の3人でtraditionalroomに4泊しました。やはりこれまで泊まったことのあるワイキキのホテル(カハラ、トランプ、サーフライダー、シェラトン、ハイアット、その他)の中では最も重厚な趣がありました。そういう意味では小さい子供連れで利用するのは少々もったいなかった気もしますが・・・。大人だけであればプールサイドやそれ以外にも随所にあるお気に入りのくつろぎスペースで時間を過ごすのもよさそうでした。隣のシェラトンのプールが利用できるサービスがあり毎日そちらで子供と遊んでおりましたが当ホテルのWIFIが使えないので、シェラトンのWIFIも使えればベターでした。 コネクティングタイプの部屋だったため隣室の声は聞こえました。 憧れのホテルの1つでしたが、やはり大人向けですね。子連れはシェラトンのほうが良いと思います。 バー、レストラン関連は未利用でした。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

繁華街に近く便利だがホテルの敷地内にはいると緑が多く静かで快適。

Posted May 10, 2015
清潔で綺麗、日本語もつうじるので快適に過ごしやすい。ビーチにも近い。ウェルカルのバナナケーキはしっとり、バナナの濃厚な香りで絶品。
3 out of 5
by A verified traveler

Posted May 7, 2015
価格のわりに部屋かせまい。部屋の臭いがしっけくさかった。他のワンランク下のホテルとの違いが感じられなかった
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, Australia

Beautiful but not child friendly.

Posted May 3, 2015
The Royal Hawaiian is a beautiful hotel which we stayed in a King Size room that overlooked the Garden. The room itself was fantastic - overall very clean, spacious, had all the amenities, safe, coffee facilities and a bar fridge. The king size bed was extremely comfortable to sleep on and was very cozy. On check in the last didn't really explain anything to us and we found ourselves having to call concierge to find out basic things that should have been explained to us. The hotel is not very pram friendly - we found ourselves having to lift the pram several times during our stay, as there were just not enough ramps. The one ramp we did see was a disabled access however the sprinklers were on and totally impossible to be used without being drenched. We called room service and asked for a glass of warm milk for our 2 year old daughter and was told it would be $15!!! We ended up finding a Starbucks and paid $2.88.
3 out of 5
by A verified travelerfrom Denver, CO

Lots of history, but...

Posted May 3, 2015
Pros: Right on Waikiki beach. Very friendly and courteous staff, from valet workers to housekeepers.
Location: It's right on Waikiki beach, tons of shopping and restaurants nearby. Also loved the farmer's markets nearby with fresh, cheap fruit
This is a beautiful, historic hotel with beautiful grounds, but lacks the comforts of a modern hotel. Rooms were small, bathrooms even smaller. We were there for a week and there was limited space for my family (family of 3 with infant). There were limited rooms balconies with ocean views and the cost of upgrading to a room with a balcony was unreasonable compare to other hotels nearby. Despite a rate of $300/night, they still charged for some amenities such as beach umbrella. Next time, I am in Waikiki, I'd definitely do a more modern hotel with reasonable rates for ocean front views!