Ratings based on 2,073 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel for the price u pay

Posted Jul 25, 2015
Not very close to the beach but within walking distance. Convenience to shops n restaurants. Expensive parking fees: $20 per day or $24 for valet.
3 out of 5
by A verified traveler from japan

ホテルの前が公園 ゆっくりと散歩したいかたにお勧め

Posted Jul 25, 2015
Pros: フロントのスッタフ言葉が通じないが翻訳などを使い真剣に対応してくれた みんなフレンドリーでした
Cons: 部屋メイクはマニュアルに沿ってスタッフ全員が確認できるようにできたらと・・・
Location: 周りが公園やビルが途切れたところなのでなんとなくゆったりする。
シーツ交換はされていなかった(皺を伸ばしただけ?)ように思われた。 担当のメイクの仕上がりがバラバラ・・コーヒーメーカーの中に前人のが入っていた気持ち悪かった 掃除機はバスルームもかけてほしいものです(。前人の埃が残っていた) バスタブは洗い流されていない(ブラシをかけたように見受けられない 石鹸カスが残っている) 帰ってきたのに4時頃に掃除がされていなかったのでフロントに伝えようとしたら来た(直ぐに横になりたかったのに その間外で待つ) ベランダが2階から水漏れているので使えず 部屋の椅子が固くて尻が痛くなりゆっくり休めない・・・のでベランダの椅子を使用 しかし高さがテーブルと合わないのでつかいにくいダメ! 洗面台が高過ぎて使いにくい(背が高い私で思うのですから他の人は?)
3 out of 5
Recommended
for Everyone
by A verified traveler from 港区

ホテル在室時間が短くバス移動中心の方にオススメ

Posted Jul 25, 2015
【良い点】ハナウマ湾方面の始発バス停がホテル前にあり便利です。アラモアナショッピングセンターやダイヤモンドヘッドに行くにも苦になりません。【悪い点】基本的に設備が古いです。アメニティグッズがいつも足りてない状況でした。 参考までに、日本語が話せるスタッフは皆無でした。
2 out of 5
by A verified traveler from Australia

Very noisy, out dated

Posted Jul 25, 2015
Pros: the abc shop attached to lobby
Cons: the whole hotel needs renovating or demolishing
Location: close to most things, but not worth the money.
On arrival the hotel receptionists was not very helpful (rude in fact ) we were aware that check in was 3 pm our flight arrived at 7.30 am and we got to the hotel around 9am but got no help from the staff at the reception only the bell hop was nice. The hotel is old and outdated, beds uncomfortable and old room smelt damp, bathrooms old in need of repair and maintenance, traffic noise out of control, would not recommend this hotel to anyone.
3 out of 5
Recommended
for Everyone
by A verified traveler from la ca

Good location!

Posted Jul 24, 2015
Photos were a bit deceiving, Hotel is a little outdated but the staff & location were great!
3 out of 5
by A verified traveler

Good location

Posted Jul 22, 2015
Comfortable beds, airconditioned rooms. Friendly staff. Blinds were held together with black duct tape on the reverse side, issues with the shower head. Rooms looked old and run down.
2 out of 5
by A verified traveler from San Diego, CA

Waikiki Hotel

Posted Jul 21, 2015
Pros: The manager tried to fix the issues by providing us a penthouse suite. Beds and room were clean and comfortable.
Cons: Staff knowledge. Parking and a parking lobby added. Maintenance improvements.
Location: Right in Waikiki, entrance into the main part of everything. Good location to get into and out of Waikiki.
Hotel staff was not knowledgeable. Hotel room had a puddle of water due to an ac leak and to fix the problem staff wiped up the water with towels and placed a bowl under the leak. Only parking available is valet. No place to pull off street and into hotel.
2 out of 5
by A verified traveler

Posted Jul 20, 2015
Wifi was not working well at all, told it would be fixed but it wasn't. Didn't pay for it in the end, but I specifically booked a hotel with wifi & ended up paying a fortune on hotspot fees. Air conditioner was about 100 decibels. Not great for sleeping. Room needs updating.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not bad

Posted Jul 18, 2015
Pros: Close to Waikiki Beach, shops and tourist attractions.
Cons: Receptionist was all rude and don't care about their costumers. The hotel needs an update and good renovation.
Location: Close to Beach, shops and tourist attractions and restaurants.
We stayed for 6 days with the kitchenette room. The hotel is kinda old specially the washroom. All the receptionist are not friendly. They don't even smile for our 6 dyas stay there. Their pool is too small for a $10per day resort fee. The car vallet price is $24.99 per day. Tip is not included. But the vallet drivers are all smiley and friendly way better than all of their receptionist. We stayed on the 5th floor and you can here all the noises from the bus/cars. The hotel is close to the shopping center and the waikiki beach. All from a walking distance. Also, the location is in the middle of the good place to go in Oahu within a short drive. I would say that for the price of the hotel, it's not that bad considering the location. Besides, you will be out for the whole day and go home after dinner anyways. You just need the hotel to sleep, take a shower and put some of your stuff while enjoying Hawaii!
3 out of 5
by A verified traveler

Posted Jul 18, 2015
Need blower in the bathroom. Rooms were small. Bathroom was old and moldy and stinky.