Ratings based on 1,162 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

Good location..

Posted May 2, 2015
Good location.. Accessible to shops and restaurants..
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California

My stay

Posted May 1, 2015
Pros: Hotel is at a great location mc Donald's and Denny's across the street not a big price difference maybe a dollar or two more, there was a kitchen in the room, went to Safeway and stocked up. Close to airport. Cons: You have to pay for parking $28 per day, only pool no spa, the shower drain was clogged with hair, plumber came and fixed it.
2 out of 5
by A verified travelerfrom Ca

Check in staff was not friendly

Posted May 1, 2015
I am born and raised in hawaii and was very disappointed about the experience I had at this hotel. Mainly the check in experience. The woman that checked us in was not friendly at all. I believe her name was kisha. You could tell she was just there to get through her job and did not enjoy it. She also charged my card without explaining or telling me about the charge. I was very disappointed that she didn't have any aloha spirit and if I wasn't from hawaii and was visiting for the first time-I would not want to come back. Not to mention the gentlemen who brought our bags to the room (who was extremely courteous and very accommodating) was being spoken about poorly from the check in team. The lady asked us if were offered to carry our own luggage. She then further commented on how the valet team were not doing their job correctly. The hotel itself was getting remodeled which it needs desperately. I would not recommend this hotel/timeshare.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom So. California

Hotel location excellent.

Posted Apr 30, 2015
Pros: Well equpped with kitchen appliance. Washer and dryer convenient on the same floor.Good security feel safe.We do come at least twice ayear.
Location: Excellent location,convenient to shopping resturants,museum,watching surfers/paddle boarders.
Enjoyed early morning walks to Ala Moana Park,to San Souci Beach. Location excellent with good selection of resturants available. Valet service very good. Everything is just a good walking distance and pleasant surrounding.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Nice place to stay again.

Posted Apr 29, 2015
Convinient location, helpful staff and fare price.
4 out of 5
Recommended
for Everyone
by A verified traveler

close to shopping center and main street

Posted Apr 29, 2015
Pros: Idea location
Cons: Increase number of cleaning days
Location: N/A
office needs to be relocated, one coin changer machine?
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cupertino, CA

Nice hotel.

Posted Apr 27, 2015
Pros: I like the location of Ilikai, easy public transit, not too crowded like center Waikiki. Next Lagoon Tower Hilton.
Location: Need transit to center Waikiki. There's a park/beach nearby. High end shopping mall nearby. Lagoon next to it.
Nice and clean hotel with the facilities I wanted: kitchen, self-help laundry, swimming pool, free wi-fi etc.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotell med topp beliggenhet ved stranden.

Posted Apr 26, 2015
Pros: Beliggenheten er perfekt med stranden på baksiden av hotellet.
Cons: Oppussing var planlagt og trengtes.
Location: Blokkmiljø med butikksenter i nærheten og en del restauranter.
Helt ok hotell, mange forskjellige eiere i blokken så vi måtte opp i 2. etasje for å sjekke inn og ut. 2. etasje var særdeles nedslitt. Vi ba på forhånd om å få rom ikke høyere enn 5. etasje fordi min mor er dårlig til beins. Fikk rom i 15. etasje og hadde heldigvis ikke behov for å evakuere. Rommet var stort og greit for to personer med to store senger og balkong ut mot trafikkert gate. Vasking av rom og bytte av sengklær og håndduker hver 4. dag. Mye støy fra trafikken det meste av døgnet. Nøkkelkort til døra måtte byttes ut ca annen hver dag da det hadde sluttet å virke. Det ble noe plagsomt i lengden. Personalet var trivelig og hjelpsomme på hele hotellet, inkludert butikk og restaurant.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2015
Good service, but hotel needs major updating. Not much more to say but I have to use 50 words.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Honolulu

Hôtel accueillant en pleine modernisation

Posted Apr 24, 2015
Pros: Hôtel de bon standing
Cons: Piscine petite, restauration de bonne qualité mais du coup assez chère
Location: Très bien placé pour visiter Honolulu et waikiki
Travaux de modernisation des chambres en cours étages par étages, donc si vous êtes aux étages juste au dessus ou en dessous, attendez-vous à beaucoup de bruit pendant la journée