Ratings based on 685 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
by A verified traveler
Really bad experience, customer service was bad.Posted Dec 23, 2014
When I came to the hotel, I wanna wifi in the room, they don't have the wireless wifi, only module, but it didn't works. The customer service said they will fix this later, I wait and wait, and I have to call them again, then 5 hours passed, they didn't fix this. I asked them to cancel the hotel, they said I need contact Expedia, When I contact Expedia, they said White Sand Hotel didn't allow. It was late that day, and I have to book an expensive hotel, because I had a video meeting next day. Bad, really bad, made me cost another $300.
for Everyoneby A verified travelerfrom NYC
Authentic 1950's old style charm...attentive stafPosted Dec 21, 2014
Perfect for a solo getaway- authentic 50's charm, laid back. & private.. Convenient & colorful area. A little seedy on the street near by but no problems. Stayed here as home base while I traveled to other islands.
for Couplesby A verified travelerfrom JAPAN
アットホームなホテルです。Posted Dec 19, 2014
Cons: プールバーかちょっとしたコーヒーショップ、軽食屋さん等が中にあると便利ですね。 あとゴキブリ対策をして頂けるといいなあ。。
ホテルと言うよりまるでアパートのようで、スタッフはアットホームな雰囲気です。二階以上よりプールサイドの部屋がお勧め、それに宿泊客も現地の方の方が多くアメリカ本土のモーテルのような感じがします。 バス通りやフードパントリーに近く便利で、かつワイキキビーチまで徒歩圏内、どちらかと言うと運河沿いのホテルなのに戻るとワイキキの喧騒を離れて静かに過ごせ快適でした。 以前泊まったお気に入りのブレーカーズに似ていてそちらより料金はリーズナブルです。また利用したいと思います。
for Everyoneby A verified travelerfrom Quebec, Canada
Finally ( extra fees hidden) Excellent!Posted Dec 18, 2014
Pros: Clean, big room +kitchenette + Excellent Staff ( very nice @ helpful)
Cons: To let us know BEFORE we pay the reservatiion, there will be extra 10 usd fees per night for the resort OR to include it in the overall price.
Location: Close by to the Waikiki Beach, The Convention Center @ 30 min walk to the Ala Moana Mall
I did book with Expedia, and I got really surprised when I printed my Flight Itinerary + Hotel resevation that it was written that I will have to pay an extra 10 usd a night for the fee Resort. I really do not like that kind of hidden extra fees when I just booked and paid my reservations.. Of course, I could have cancelled my Hotel but it was too much trouble. I do use really often Expedia for Flight + Hotel and it was a first time that happened : hidden fees after you paid! Finally, I paid my 62$ ( 10$/6 nights + tax) and I had a Wonderful Stay at the White Sands: the staff is excellent ! the room big with kitchenette and all is very kept clean. Thanks a lot! I will be back next year!
by A verified traveler
해변에서 2블럭 떨어져 있으며, 수영 등을 위해서는 중심 상가 지역을 통과해야 하므로 불편Posted Dec 15, 2014
Pros: 별로 없음
Cons: 화장실 시설이 너무 낙후되어 있음.
Location: 식당이 근처에 있어 식사하기는 편함
check-in할 때 직원에게 인터넷 등 부가적인 서비스를 사용하지 않는다고 하였으며, 직원도 Convenience fee를 받지 않겠다고 동의한 사항을 check-out할 때는 다른 직원이 의무사항(mandatory)이라며, 사용을 하지 않았어도 지불을 해야한다고 지불을 강요하여 결국 지불을 함. expedia.com의 정확한 공지와 호텔측의 정확한 금액 제시가 필요함
by A verified traveler
Pass On This OnePosted Dec 12, 2014
Toilet ran all night. The place is really old. They charge extra for parking but did not have any available. I tried to cancel the rest of my stay after the first night. They refused and said it could not be cancelled. I asked them about parking on the street and they told me my car had to be moved 1 1/2 hours before the posted time. The air conditioner sounded like a 777, I would be real careful when booking something on line. The pictures look 5x better than the experience.
for Everyoneby A verified traveler
Posted Dec 8, 2014
Pros: good location for bus and shuttle
Cons: needs spray for bugs.
Location: location very convenient for bus and shopping shuttle
older but better than expected. needed a bug treatment. cockroaches behind fridge and in silverware drawer, and 2 baby centipedes in bathroom. not unusual for Hawaii, we know, as former kama ainas, but needs attention. wifi worked great. aqua shuttle very convenient. location great if you don't have a rental car. staff very friendly and helpful.
for Everyoneby A verified travelerfrom Kamloops, B.C.
Quiet little oasis amidst a jungle of skyscrapersPosted Dec 7, 2014
Pros: Location. Nice & quiet. Onsite parking.
Cons: Kitchen...? But no big deal.
Location: Just a few blocks from the beach and also from the canal, which is perfect for walking and running. Lots of great Asian restaurants nearby.
Our garden view room and lanai on the 2nd floor was very quiet and comfortable. Basic kitchen facilities, but appreciated the fridge and ability to have some meas "at home". Lots of excellent ethnic restaurants nearby. Very central location to everything you need in Waikiki, unless you want to spend the big bucks and be right on the beach. Good value!
for Everyoneby A verified travelerfrom Oahu
Good location.Posted Dec 6, 2014
The hotel isn't too bad. By means it is not very luxurious but it is nice. One bad thing about this hotels location would be that there is a loc bar right next to it that has people just hanging out late at night next to the hotel. Never had any problems but didn't really like that.
by A verified travelerfrom brooklyn
HorriblePosted Dec 6, 2014
thin walls no room service leaking ceilings bad neighborhood some staff lies to get you in the door hidden fees over priced parking no elevator no queen sized beds you can hear your neighbors toilet flush no smoking rooms or smoking on premises lamps don't work Don't stay there !!!!