Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location, wonderful staff

Posted Aug 12, 2013
very pleasant The hotel is very conveniently located in a half block from the ferry. The hotel staff is very attentive to your needs and ready to make extra steps for you
4 out of 5
Recommended
for Everyone
by A verified traveler

One night getaway

Posted Jul 30, 2013
Nice location right in the middle of everything in oak bluff
4 out of 5
Recommended
for Everyone
by Kathy

Near everything in Oak Bluffs!

Posted Jul 28, 2013
Pros: Proximity to everything in Oak Bluffs and very friendly, helpful staff.
Location: See above.
MV Surfside is close to everything in Oak Bluffs. It is steps to the Steamship Authority Ferry and bus stop. It is also steps to Circuit Ave, Oak Bluffs Campground, and all the restaurants and shops! You can also walk to Ocean Park and the beach. The staff here were extremely friendly, gracious, welcoming, and helpful. Despite not great weather, my daughter and I really enjoyed our stay here! The room was on the small side, but it had recently been refurbished, so everything was new, clean, and well-maintained. I would recommend this hotel if you're looking for a place where you will not need a car at all! Go for it!
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff and close to the beach

Posted Jul 11, 2013
The hotel was in a great location. It was clean and comfy. We asked the staff a lot of questions about MV and they were very knowledgeable.
4 out of 5
Recommended
for Couples
by A verified traveler

Very close to the ferry.

Posted Jul 9, 2013
Perfect location, close to the town, beach and ferry.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not too shabby

Posted Jul 9, 2013
Pros: Good value, close to the hub and ferry.
Cons: Regulate where the staff smokes (away from guests and the rooms)
Hotel is close to everything and the ferry is right there. Decent place to rest, clean room. For the price, it was a good value. The only bad part is that it seems as if all of the housekeeping staff smokes and they sit right outside the rooms in the small walkways and chat and smoke in the morning. Not a very pleasant thing to wake up to. The front desk staff, however, was very nice and helpful.
4 out of 5
Recommended
for Everyone
by Matt from Leominster, MA

Centrally located hotel, great staff, very clean

Posted Jul 8, 2013
Pros: The cleanliness, location and staff
Cons: The A/C unit was just a little to noisy.
Location: Great location to downtown, beach, ferries, and waterfront boating area.
It was a great 4th of July weekend, the hotel was clean, great location, staff was awesome, very knowledgeable of restaurants that were not on the beaten path, but were excellent. I would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Jul 2, 2013
Pros: Room layout. Small balcony to look out over with your coffee. Friendly staff. Good coffee- fresh!
Cons: Bathtub repair! Beautiful soaker tub, but broken drain. Water will not stay in with rubber stopper!
Location: Close to beaches and town attractions. Loved it.
Convenient location from Ferry- beach and in town. Our room was great. Nice view, French doors to a nice sitting area. Bathroom nice- big soaker tub- (but broken- no way to put drain down to hold water in!) there was a rubber drain stop in room- but doesn't hold water in tub :( Otherwise a great place. I would book again.
3 out of 5
by Joyce from Columbia, Mo

Mediocre at best.

Posted Sep 3, 2012
Pros: Location.
Cons: Customer service.
Location: Central location to everything.
Location was the best thing abiut this hotel. I would not stay here again.
2 out of 5
by A verified traveler

Nothing special here.

Posted Aug 24, 2012
Pros: Nothing.
Cons: No seclusion/privacy. Completely inflexible customer service policies.
Location: Right in the center of things.
This hotel is completely inflexible in its customer service policy. The rooms are clean enough, but the bathroom floor was cracked and stained. We had booked the reservation through expedia for our selves and our daughter, a 1 queen bed room. We expected that, as it allowed us to book for a child, it would have a trundle bed or cot available. No such luck. Children are considered adults per the policy and cost you extra. We made the reservation on a Sunday afternoon for the Wednesday night of that week. When we tried to cancel it Monday morning, we were told we would forfeit the full cost of the room, as it was within 5 days of the reservation. This hotel would only be okay for a childless couple just looking for a decent enough place to sleep. Nothing special here.