Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified traveler from Connecticut

Great Location - Decent accomodations

Posted Aug 23, 2014
Pros: Location was prime
Cons: The bed was not very comfortable. I would switch the day bed in the living room to a sleeper couch or just a sofa. It's not comfortable to sit on
Location: Mocha Motts great for coffee/bagel - anderson bike rental - nancy's restaurant - sit on the deck - back door donuts, OB ferry, OB campground,
You are paying for the location. 100 yards from Ferry, 100 yards from the beach, Bus stop is 50 yards away -Easy to take the #13 to edgartown, walk outside the hotel and all the restaurants and shops are right there. Average accommodations. We stayed in the 3rd floor suite. It was nice to have the separate living room for "happy hour" while we went from beach attire to night attire. The cleaning crew would be smoking outsider our room on the porch chairs during their break in the am. Personally I think they should have their smoke break in the courtyard area not directly outside people's rooms. They ruined a shirt by spraying bleach accidentally on it, but the owner replaced it by shipping a new one to my home from the same store. A nice customer service touch.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the Ferry

Posted Aug 15, 2014
Pros: Location was great.
Cons: Needs a make over.
Location: You have everything close by.
Great location in Oak Bluffs. Walk to the ferry and the resturants. Short walk to the beach. Room was small and needed updating.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Excellent location--very close to everything!

Posted Aug 10, 2014
Pros: The location, the staff, and the total atmosphere.
Cons: Hairdryers and more hooks in the bathroom. A hand held shower sprayer would be nice.
Location: Very convenient if you are taking the ferry and have no car. Bikes and scooters close by and tours galore, also island buses around the corner.
We had such a wonderful surprise when we saw how convenient this motel was to the ferry, the beaches, the shops, the tours, buses, and wonderful restaurants. The bed was very comfortable and the staff was always friendly and helpful. There are no hair dryers in the bathrooms, but if you ask at the office they will provide one for you at no charge. The rooms were very fresh and clean, and the views and gardens on the property were amazing. We will go there again!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Nice hotel

Posted Aug 9, 2014
Pros: reasonably price for mid season
Cons: the free coffee was nice but it would be nice to offer a free breakfast weekdays as well as on weekends.
Location: Ferries are close as well as all the main dinning and food.
Just left the Surfside yesterday after a 3 night stay. The room was very clean and the staff was friendly and helpful. I had a wonderful room on the 3rd floor that overlook the water as well as being able to see town. I was so busy trying to take in all the island in such a few day that I never did sit in the lovely courtyard with many flowers and water fountain. Overall my experience at the surfside was pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Aug 8, 2014
Excellent location and very helpful staff. Loved being walking distance from all the downtown venues. Would stay again here.
4 out of 5
Recommended
for Everyone
by A verified traveler from q

Nice view close to everything in Oak Bluffs

Posted Aug 4, 2014
Great staff very convenient location Rooms small but with all amenities
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Amazing customer service

Posted Jul 18, 2014
Pros: the staff
It is rare to find such consistently amazing customer service these days. Every person I spoke with or dealt with went above and beyond to accomodate me over a busy 4th of July weekend. I have already recommended this place to friends visiting the vineyard at the end of summer. Usually, I rent for a week and was pleased to see that short-stay visits are just as enjoyable here.
5 out of 5
Recommended
for Everyone
by A from Framingham, Mass

Very nice hotel

Posted May 29, 2014
Pros: Everything.
Cons: For their size and number of rooms... no improvement needed.
Location: Walk to the ferry, bus, beach and downtown.
Right on the harbor! Close to everything. I had a very pleasant experience. Also very helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very cute and cozy seaside motel!

Posted Oct 21, 2013
Wonderful experience, reasonably priced, and accommodating staff!
4 out of 5
Recommended
for Everyone
by Pattie from Upstate NY

Great location - walking distance to everything!

Posted Oct 20, 2013
Pros: Location, Oak Bluffs is a wonderful town, very friendly, and you could walk everywhere. Clean, comfortable room - great shower pressure.
Cons: The hand railing from the third floor was loose.
Location: Walking distance to the Oak Bluffs Ferry, and many shops, restaurants, etc. all within walking distance. Can rent scooters, or mini coopers, too.
Greeted warmly by the staff upon arrival, great coco/coffee/tea station in the office, that our daughter used daily. Our room was good, clean, nicely decorated, comfortable (great bed), but too small for a family of three, next time we will make sure the bed situation is more appropriate for our numbers. The location is key, you can take the ferry right into Oak Bluffs and walk to the hotel, then walk all around Oak Bluffs, as you are very close to all the shops and restuarants. We were in room 302 and the view from our balcony was nice (you can see the ocean a little), they have a great courtyard with seating for hanging out at night (with lights), even a nice little garden. The staff is very friendly and accomodating. Parking if you need it. Will definitely stay here again.